Assistance on the go
First Claim
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1. An apparatus, comprising:
- a communications component receiving data messages via a wireless communication channel;
a processor for executing computer-executable instructions;
a memory storing computer-executable instructions that when executed by the processor cause the apparatus to perform steps comprising;
after occurrence of a roadside event to the vehicle, receiving an input at the apparatus related to an electronic membership card;
retrieving, from a data store, membership information associated with the vehicle, wherein the membership information includes roadside assistance services available to the vehicle;
when the membership information changes, dynamically updating, by the apparatus, the electronic membership card with the membership information obtained from received data through the communications component; and
displaying, by the apparatus, the electronic membership card, wherein the electronic membership card uniquely identifies a user in a roadside assistance program and a membership level.
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Abstract
A mobile computerized apparatus configured to provide membership status in a roadside assistance program after occurrence of a roadside event is disclosed. The apparatus executes instructions that cause/allow the apparatus to receive input related to an electronic membership card, retrieve from a data store membership information associated with the vehicle, and dynamically update the electronic membership card for display on the apparatus.
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Citations
21 Claims
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1. An apparatus, comprising:
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a communications component receiving data messages via a wireless communication channel; a processor for executing computer-executable instructions; a memory storing computer-executable instructions that when executed by the processor cause the apparatus to perform steps comprising; after occurrence of a roadside event to the vehicle, receiving an input at the apparatus related to an electronic membership card; retrieving, from a data store, membership information associated with the vehicle, wherein the membership information includes roadside assistance services available to the vehicle; when the membership information changes, dynamically updating, by the apparatus, the electronic membership card with the membership information obtained from received data through the communications component; and displaying, by the apparatus, the electronic membership card, wherein the electronic membership card uniquely identifies a user in a roadside assistance program and a membership level. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A non-transitory computer-readable medium storing computer-executable instructions that, when executed by a processor, cause an apparatus to perform:
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after occurrence of a roadside event to the vehicle, receiving an input at the apparatus related to an electronic membership card; retrieving, from a data store, membership information associated with the vehicle, wherein the membership information includes roadside assistance services available to the vehicle; displaying, by the apparatus, the electronic membership card, wherein the electronic membership card uniquely identifies a user in a roadside assistance program and a membership level; and after the occurrence of the roadside event, displaying, by the apparatus, a list of a plurality of available roadside assistance services, wherein the available services are based on the membership level. - View Dependent Claims (18, 19)
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20. A method comprising:
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after occurrence of a roadside event to the vehicle, receiving an input at the apparatus related to an electronic membership card; retrieving, from a data store, membership information associated with the vehicle, wherein the membership information includes roadside assistance services available to the vehicle; displaying, by the apparatus, the electronic membership card, wherein the electronic membership card uniquely identifies a user in a roadside assistance program, a membership level, and a list of available services; receiving the input for a selected roadside service from the list of available services; and displaying an indicator enabling the user to indicate when the selected roadside service has been completed, wherein the user authorizes a payment based on the membership level. - View Dependent Claims (21)
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Specification