Method and system for integration of user-generated content with social media content management system

• US 9,467,531 B1
• Filed: 07/06/2014
• Issued: 10/11/2016
• Est. Priority Date: 07/06/2014
• Status: Active Grant

• Current Assignee: Matthew Gerard Holden
• Original Assignee: Matthew Gerard Holden
• Inventors: Holden, Matthew Gerard
• Primary Examiner(s): LIN, KENNY S
• Application Number:
  US14/324,211
• Time in Patent Office: 828 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/306 User profiles

Abstract

A method and a social media content management system (SCMS) (104) to manage user-generated content across one or more social media networks are disclosed. The SCMS (104) comprises a specialized computer system coupled with the communication network (102). The specialized computer system generates a user-generated content (UGC) uploader based on uploader preference. The UGC uploader enables a pre-authorized user to send user-generated content for a customer associated with the SCMS (104). The pre-authorized user has an established trust relationship with the customer such that the pre-authorized user is allowed to send the user-generated content for the customer. Thereafter, the specialized computer system sends the UCG uploader to the pre-authorized user and receives the user-generated content send by the pre-authorized user. The SCMS (104) also includes a database coupled with the specialized computer system to store the user-generated content such that the user-generated content is accessible to the customer.

Claims

1. A social media content management system (SCMS), the SCMS being operatively connected to one or more social media networks through a communication network, the SCMS comprising:

a specialized computer system coupled with the communication network, wherein the specialized computer system manages user-generated content (UGC) in the communication network, the specialized computer system is configured for;

determining uploader preference for generating a UGC uploader, wherein a UGC uploader enables a pre-authorized user to upload a user-generated content for a customer, wherein the UGC uploader includes instructions for encoding the user-generated content to uniquely identify the user-generated content with the customer, wherein the customer is associated with the SCMS, and wherein the pre-authorized user has an established trust relationship with the customer such that the pre-authorized user is allowed to send the user-generated content for the customer;

generating the user-generated content uploader based on the uploader preference;

sending the UGC uploader to the pre-authorized user;

receiving the user-generated content from the pre-authorized user, wherein the pre-authorized user sends the user-generated content using the UGC uploader; and

using the user-generated content in a social media campaign of the customer; and

a cloud-based social media content repository coupled with the specialized computer system, wherein the cloud-based social media content repository is for;

storing the user-generated content such that the user-generated content is accessible to the customer; and

storing information about the social media campaign of the customer.

2. The SCMS according to claim 1, wherein the specialized computer system is configured to include a required specification of the user-generated content in the UGC uploader so that the required specification of the user-generated content is delivered to the pre-authorized user, and wherein the UGC uploader sends the user-generated content for the customer when the user-generated content meets the required specification.

3. The SCMS according to claim 2, wherein the required specification of the user-generated content comprises at least one of from the group comprising a required format of the user-generated content, a required content of the user-generated content, and a predefined set of rules for the user-generated content.

4. The SCMS according to claim 3, wherein the required format of the user-generated content is one of from the group comprising:

an image format, a text format, an audio format, a video format, and a custom format.

5. The SCMS according to claim 1, wherein instructions for encoding the user-generated content comprises instruction for encoding the user-generated content using a key, wherein the key indicates that the user-generated content is encoded for the customer.

6. The SCMS according to claim 1, wherein the UGC uploader is configured to associate metadata with the user-generated content, wherein the metadata is based on at least one of from the group comprising:

the pre-authorized user, the customer, the user-generated content, a consumer brand associated with the user-generated content, purpose of the user-generated content, time of creation of the user-generated content, author of the user-generated content, software environment of creation of the user-generated content, hardware environment of creation of user-generated content, and a standard associated with the user-generated content.

7. The SCMS according to claim 6, wherein the customer specifies the metadata to be associated with the user-generated content.

8. The SCMS according to claim 1, wherein the specialized computer system is configured to organize the user-generated content based on classification parameters specified by the customer, wherein a classification parameter is at least one of from the group comprising the user-generated content, a consumer brand, a social media campaign, a geographic location, a demography, the social media campaign, and a social media network.

9. The SCMS according to claim 1, wherein the uploader preference specifies one or more functionalities of the UGC uploader, wherein a functionality is at least one of from the group comprising capturing an image, recording a video, recording an audio, and receiving text input.

10. The SCMS according to claim 1, wherein the UGC uploader integrates with a computing device of the pre-authorized user, wherein the UGC uploader accesses the user-generated content stored in the computing device of the pre-authorized user to upload the user-generated content for the customer.

11. The SCMS according to claim 1, wherein the specialized computer system is configured to select the pre-authorized user for sending the UGC uploader based on a user selection parameter, wherein the user selection parameter is at least one of from the group comprising a profile of the pre-authorized user, a user rating of the pre-authorized user and social network activity of the pre-authorized user.

12. The SCMS according to claim 1, wherein the UGC uploader is one of from the group comprising a mobile application, a desktop application, and a wearable computer application.

13. The SCMS according to claim 1, wherein the UGC uploader is customized for the customer, and wherein the UGC uploader is limited to upload the user-generated content for the customer.

14. The SCMS according to claim 1, wherein the UGC uploader is deactivated after uploading the user-generated content such that the UGC uploader is not available for subsequent use of the pre-authorized user.

15. A method for managing user-generated content using a Social Media Content Management System (SCMS), the SCMS being operatively connected to one or more social media networks through a communication network, the method comprising, at the SCMS:

using a specialized computer system, generating a user-generated content (UGC) uploader based on an uploader preference, wherein the UGC uploader enables a pre-authorized user to upload user-generated content for a customer, wherein the UGC uploader includes instructions for encoding the user-generated content to uniquely identify the user-generated content with the customer, and wherein the customer is associated with the SCMS, and wherein the pre-authorized user has an established trust relationship with the customer such that the pre-authorized user is allowed to send the user-generated content for the customer;

using the specialized computer system, sending the UGC uploader to the pre-authorized user;

using the specialized computer system, receiving the user-generated content from the pre-authorized user, wherein the pre-authorized user uploads the user-generated content using the UGC uploader;

using the specialized computer system, storing the user-generated content in a cloud based social media content repository coupled with the specialized computer system such that the user-generated content is accessible to the customer; and

using the specialized computer system, utilizing the user-generate content in a social media campaign of the customer.

16. A non-transitory computer-readable storage medium storing instructions for providing a user-generated content (UGC) uploader, the instructions when executed by a processor cause the processor to perform operations comprising:

determining uploader preference for generating a UGC uploader, wherein the uploader preference specifies one or more functionalities of the UGC uploader, wherein a functionality is at least one of from the group comprising capturing an image, recording a video, recording an audio, and receiving text input;

determining a required specification of user-generated content, wherein the required specification of the user-generated content comprises at least one of from the group comprising a required format of the user-generated content, a required content of the user-generated content, and a predefined set of rules for the user-generated content;

encoding the user-generated content to uniquely identify the user-generated content with a customer, wherein the customer is associated with a social media content management system (SCMS), and wherein the pre-authorized user has an established trust relationship with the customer such that the pre-authorized user is allowed to send the user-generated content for the customer;

saving the user-generated content in a UGC database associated with the pre-authorized user; and

sending the user-generated content to the SCMS.

17. The computer readable storage media of claim 16 wherein instructions for determining uploader preference further comprising instructions for specifying one or more functionalities of the UGC uploader, wherein a functionality is at least one of from the group comprising capturing an image, recording a video, recording an audio, and receiving text input.

18. The computer readable storage media of claim 16 further comprising instructions when executed by the processor cause the processor to perform operations comprising associating metadata with the user-generated content, wherein the metadata is based on at least one of from the group comprising:

the pre-authorized user, the customer, the user-generated content, a consumer brand, purpose of the user-generated content, time of creation of the user-generated content, author of the user-generated content, software environment the user-generated content, hardware environment of the user-generated content, and a standard associated with the user-generated content.

19. The computer readable storage media of claim 16 further comprising instructions when executed by the processor cause the processor to perform operations comprising encoding the user-generated content using a key, wherein the key indicates that the user-generated content is encoded for the customer.

20. The computer readable storage media of claim 16 further comprising instructions when executed by the processor cause the processor to perform operations comprising:

selecting a compression parameter for the user-generated content; and

compressing the user-generated content using the selected compression parameter prior to sending the user-generated content to the SCMS.