Social network system with tracked unread messages

• US 9,479,473 B2
• Filed: 04/30/2013
• Issued: 10/25/2016
• Est. Priority Date: 04/30/2013
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Chang, Ana Ramirez, Whiton, Robert D., Olkin, Terry M., Olkin, Jeffrey, Rabe, Daniel G., Karpel, Lenny, Crosbie, Jeremy Michael
• Primary Examiner(s): JEAN, FRANTZ B
• Application Number:
  US13/873,756
• Publication Number:
  US 20140324984A1
• Time in Patent Office: 1,274 Days
• Field of Search: 709/206, 709/217, 709/219
• US Class Current: 1/1
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A social network system that tracks unread messages across a social network for a social network user receives a request from the user to display unread messages across the social network and generates and displays a list of one or more conversations, where the user is a member of the displayed conversations. The system then, for each conversation, determines and displays the number of unread messages.

Claims

1. A non-transitory computer readable medium having instructions stored thereon that, when executed by a processor, cause the processor to track unread messages pertaining to a social object created to share a business object across a social network for a social network user, the tracking comprising:

receiving a request from the user to display unread messages across the social network related to the business object, wherein the social network is an online service for building social relations or networks;

generating and displaying a list of one or more conversations related to the business object, wherein the user is a member of the displayed conversations; and

for each conversation, determining and displaying a number of unread messages from among the one or more conversations related to the business object;

wherein the conversations include content which assists with collaboration required to change the business object.

2. The computer readable medium of claim 1, further comprising:

sorting the conversations based on the number of unread messages.

3. The computer readable medium of claim 1, wherein at least one of the conversations is related to the social object, the social object including records that are mapped as a visual and programmatic integration into the social network, wherein the records are from a system of record associated with a business application.

4. The computer readable medium of claim 3, the tracking further comprising generating the social object by:

receiving from an application the business object and the system of record that is associated with the business object;

generating the social object that corresponds to the business object and that comprises the system of record;

assigning one or more members to the social object; and

associating a wall to the social object, wherein the wall is a stream of posts that displays changes to the system of record and status posts from users of the social network who have appropriate access rights.

5. The computer readable medium of claim 1, wherein at least one of the conversations is related to a personal profile of the user which is a representation of the user in the social network.

6. The computer readable medium of claim 1, wherein a message is unread if it was not indicated as read by the user.

7. The computer readable medium of claim 1, wherein the determining the number of unread messages comprises:

for each message in the conversation, assigning an ordinal number;

creating a (Member, Conversation) tuple; and

for each tuple, maintaining a list of message ordinals that have been marked read by the member, wherein the list is represented by an ordered list of ranges.

8. A computer-implemented method for tracking unread messages pertaining to a social object created to share a business object across a social network for a social network user, the method comprising:

receiving a request from the user to display unread messages across the social network related to the business object, wherein the social network is an online service for building social relations or networks;

generating and displaying a list of one or more conversations related to the business object, wherein the user is a member of the displayed conversations; and

for each conversation, determining and displaying a number of unread messages from among the one or more conversations related to the business object;

wherein the conversations include content which assists with collaboration required to change the business object.

9. The method of claim 8, further comprising:

sorting the conversations based on the number of unread messages.

10. The method of claim 8, wherein at least one of the conversations is related to the social object, the social object including records that are mapped as a visual and programmatic integration into the social network, wherein the records are from a system of record associated with a business application.

11. The method of claim 10, further comprising generating the social object by:

receiving from an application the business object and the system of record that is associated with the business object;

generating the social object that corresponds to the business object and that comprises the system of record;

assigning one or more members to the social object; and

associating a wall to the social object, wherein the wall is a stream of posts that displays changes to the system of record and status posts from users of the social network who have appropriate access rights.

12. The method of claim 8, wherein at least one of the conversations is related to a personal profile of the user which is a representation of the user in the social network.

13. The method of claim 8, wherein a message is unread if it was not indicated as read by the user.

14. The method of claim 8, wherein the determining the number of unread messages comprises:

for each message in the conversation, assigning an ordinal number;

creating a (Member, Conversation) tuple; and

for each tuple, maintaining a list of message ordinals that have been marked read by the member, wherein the list is represented by an ordered list of ranges.

15. A social network server comprising:

a message generator that generates messages pertaining to a social object created to share a business object on for a social network user of a social network in response to input from the user, wherein the social network is an online service for building social relations or networks, wherein each message belongs to a conversation related to the business object;

a conversation list generator that generates and displays a list of one or more conversations related to the business object for the user, wherein the user is a member of the displayed conversations; and

an unread message generator that, for each displayed conversation, determines and displays a number of messages that are unread by the user and that belong to the conversation from among the one or more conversations related to the business object;

wherein the conversations include content which assists with collaboration required to change the business object.

16. The social network server of claim 15, wherein the conversation list generator sorts the conversations based on the number of unread messages.

17. The social network server of claim 15, wherein at least one of the conversations is related to the social object, the social object including records that are mapped as a visual and programmatic integration into the social network, wherein the records are from a system of record associated with a business application.

18. The social network server of claim 17, further comprising a social object generator that:

receives from an application the business object and the system of record that is associated with the business object;

generates the social object that corresponds to the business object and that comprises the system of record;

assigns one or more members to the social object; and

associates a wall to the social object, wherein the wall is a stream of posts that displays changes to the system of record and status posts from users of the social network who have appropriate access rights.

19. The social network server of claim 15, wherein at least one of the conversations is related to a personal profile of the user which is a representation of the user in the social network.

20. The social network server of claim 15, wherein a message is unread if it was not indicated as read by the user.

21. The social network server of claim 15, wherein the unread message generator determines the number of messages that are unread by the user by:

for each message in the conversation, assigning an ordinal number;

creating a (Member, Conversation) tuple; and

for each tuple, maintaining a list of message ordinals that have been marked read by the member, wherein the list is represented by an ordered list of ranges.