System and method for updating infographics based on multiple online social networks

• US 9,489,415 B2
• Filed: 08/30/2013
• Issued: 11/08/2016
• Est. Priority Date: 09/27/2012
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Mercier, Pascal, Lacroix, Olivier, Flynn, Aonghus
• Primary Examiner(s): To, Baoquoc N
• Application Number:
  US14/014,743
• Publication Number:
  US 20140089349A1
• Time in Patent Office: 1,166 Days
• Field of Search: 707/611, 707/618, 707/620
• US Class Current: 1/1
• CPC Class Codes: G06F 16/23 Updating
• CPC Class Codes: G06F 16/345 Summarisation for human users
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

Systems and methods are provided for updating infographics based on multiple online social networks. A system receives a request from a client to display an information graphic. The system retrieves previously stored information for the information graphic from a database. The system sends the information graphic, based on the previously stored information, to display to the client. The system activates a social media tool to generate updated information for the information graphic by analyzing content from a plurality of online social networks. The system stores the updated information in the database.

Claims

1. An apparatus for updating infographics based on multiple online social networks, the apparatus comprising:

a processor; and

one or more stored sequences of instructions which, when executed by the processor, cause the processor to carry out the steps of;

receiving a request from a client to display an information graphic;

retrieving, in response to receiving the request, previously stored information for the information graphic from a database, the previously stored information having been created by activating a social media tool to generate a first updated information for the information graphic by analyzing content from a plurality of online social networks at the time of activating the social media tool to generate the first updated information, and the social media tool having been activated in response to a previous information graphic having being sent to be displayed to the client;

sending the information graphic, based on the previously stored information, to display to the client;

activating the social media tool to generate a second updated information for the information graphic by analyzing current content from the plurality of online social networks, in response to sending the information graphic to display to the client; and

storing the second updated information in the database.

2. The apparatus of claim 1, wherein the information graphic is based on a plurality of online social media references.

3. The apparatus of claim 1, wherein activating the social media tool comprises activating the social media tool in background.

4. The apparatus of claim 1, further comprising the steps of:

receiving a second request to display the information graphic;

retrieving the second updated information from the database; and

sending the information graphic, based on the second updated information, to display.

5. The apparatus of claim 4, wherein receiving the second request to display the information graphic comprises receiving the second request to display the information graphic from one of the client and a second client, and wherein sending the information graphic, based on the second updated information, to display comprises sending the information graphic, based on the second updated information, to display to one of the client and the second client.

6. A non-transitory machine-readable medium carrying one or more sequences of instructions for updating infographics based on multiple online social networks, which instructions, when executed by one or more processors, cause the one or more processors to carry out the steps of:

receiving a request from a client to display an information graphic;

retrieving, in response to receiving the request, previously stored information for the information graphic from a database, the previously stored information having been created by activating a social media tool to generate a first updated information for the information graphic by analyzing content from a plurality of online social networks at the time of activating the social media tool to generate the first updated information, and the social media tool having been activated in response to a previous information graphic having being sent to be displayed to the client;

sending the information graphic, based on the previously stored information, to display to the client;

activating the social media tool to generate a second updated information for the information graphic by analyzing current content from the plurality of online social networks, in response to sending the information graphic to display to the client; and

storing the second updated information in the database.

7. The machine-readable medium of claim 6, wherein the information graphic is based on a plurality of online social media references.

8. The machine-readable medium of claim 6, wherein activating the social media tool comprises activating the social media tool in background.

9. The machine-readable medium of claim 6, further comprising the steps of:

receiving a second request to display the information graphic;

retrieving the second updated information from the database; and

sending the information graphic, based on the second updated information, to display.

10. The machine-readable medium of claim 9, wherein receiving the second request to display the information graphic comprises receiving the second request to display the information graphic from one of the client and a second client, and wherein sending the information graphic, based on the second updated information, to display comprises sending the information graphic, based on the second updated information, to display to one of the client and the second client.

11. A method for updating infographics based on multiple online social networks, the method comprising:

receiving, by a database system, a request from a client to display an information graphic;

retrieving, by the database system in response to receiving the request, previously stored information for the information graphic from a database, the previously stored information having been created by activating a social media tool to generate a first updated information for the information graphic by analyzing content from a plurality of online social networks at the time of activating the social media tool to generate the first updated information, and the social media tool having been activated in response to a previous information graphic having being sent to be displayed to the client;

sending, by the database system, the information graphic, based on the previously stored information, to display to the client;

activating, by the database system, the social media tool to generate a second updated information for the information graphic by analyzing current content from the plurality of online social networks, in response to sending the information graphic to display to the client; and

storing, by the database system, the second updated information in the database.

12. The method of claim 11, wherein the information graphic is based on a plurality of online social media references.

13. The method of claim 11, wherein activating the social media tool comprises activating the social media tool in background.

14. The method of claim 11, the method further comprising:

receiving, by the database system, a second request to display the information graphic;

retrieving, by the database system, the second updated information from the database; and

sending, by the database system, the information graphic, based on the second updated information, to display.

15. The method of claim 14, wherein receiving the second request to display the information graphic comprises receiving, by the database system, the second request to display the information graphic from one of the client and a second client, and wherein sending the information graphic, based on the second updated information, to display comprises sending the information graphic, based on the second updated information, to display to one of the client and the second client.

16. A system for updating infographics based on multiple online social networks, the system comprising:

one or more processors; and

a non-transitory computer readable medium storing a plurality of instructions, which when executed, cause the one or more processors to;

receive a request from a client to display an information graphic;

retrieve, in response to receiving the request, previously stored information for the information graphic from a database, the previously stored information having been created by activating a social media tool to generate a first updated information for the information graphic by analyzing content from a plurality of online social networks at the time of activating the social media tool to generate the first updated information, and the social media tool having been activated in response to a previous information graphic having being sent to be displayed to the client;

send the information graphic, based on the previously stored information, to display to the client;

activate the social media tool to generate a second updated information for the information graphic by analyzing current content from the plurality of online social networks, in response to sending the information graphic to display to the client; and

store the second updated information in the database.

17. The system of claim 16, wherein the information graphic is based on a plurality of online social media references.

18. The system of claim 16, wherein activating the social media tool comprises activating the social media tool in background.

19. The system code of claim 16, wherein the plurality of instructions, when executed further cause the one or more processors to:

receive a second request to display the information graphic;

retrieve the second updated information from the database; and

send the information graphic, based on the second updated information, to display.

20. The system of claim 19, wherein receiving the second request to display the information graphic comprises receiving the second request to display the information graphic from one of the client and a second client, and wherein sending the information graphic, based on the second updated information, to display comprises sending the information graphic, based on the second updated information, to display to one of the client and the second client.