Apparatus and method for providing product location information to customers in a store
DC CAFCFirst Claim
1. A method of providing product location information within a store, the method comprising the steps of:
- providing a plurality of devices including a mobile device, wherein the plurality of devices are in communication with one another, wherein at least one of the devices includes at least one user interface, and wherein at least one of the devices includes at least one information storage device including a database,wherein the at least one information storage device includes both product location information and additional product-related information linking a product with an other product in a cross-referential manner;
receiving a product location inquiry regarding the product by way of the at least one user interface;
processing the product location inquiry at a signal processing device to determine a product location inquiry signal;
querying the at least one information storage device to obtain portions of the product location information and additional product-related information in response to the product location inquiry signal;
providing a product location information signal in response to the product location inquiry signal;
providing an output signal at an output device, the output signal being a response to the product location inquiry, wherein the output signal includes location information concerning the product and also provides at least one suggestion related to the other product.
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Abstract
A system and method are disclosed for providing product location information within a store. The system comprises a first user interface fixed within the store and an inventory information unit coupled to the first user interface. The first user interface is configured to receive an input signal from a user related to the identity of a product within the store, to process the input signal and to provide a product inquiry signal in response to the input signal. The first user interface is further configured to receive a location information signal, and to provide an output signal in response to the location information signal. The inventory information unit comprises a database containing product location information and is configured to provide the location information signal to the first user interface after receiving the product inquiry signal from the first user interface.
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Citations
20 Claims
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1. A method of providing product location information within a store, the method comprising the steps of:
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providing a plurality of devices including a mobile device, wherein the plurality of devices are in communication with one another, wherein at least one of the devices includes at least one user interface, and wherein at least one of the devices includes at least one information storage device including a database, wherein the at least one information storage device includes both product location information and additional product-related information linking a product with an other product in a cross-referential manner; receiving a product location inquiry regarding the product by way of the at least one user interface; processing the product location inquiry at a signal processing device to determine a product location inquiry signal; querying the at least one information storage device to obtain portions of the product location information and additional product-related information in response to the product location inquiry signal; providing a product location information signal in response to the product location inquiry signal; providing an output signal at an output device, the output signal being a response to the product location inquiry, wherein the output signal includes location information concerning the product and also provides at least one suggestion related to the other product. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification