Extensible infrastructure for managing workflow on a plurality of installed application components that interact with a central hosted component
First Claim
Patent Images
1. A method, comprising:
- defining, on a central hosted component, a new rule for determining an action item that is usable to modify insurance related processing workflows on a plurality of remote, installed application components that interact with the central hosted component, wherein the plurality of remote, installed application components are associated with different insurance carriers;
obtaining, from a remote, installed application component included in the plurality of remote, installed application components, insurance related data associated with an insurance entity on which a workflow on the remote, installed application component is operating;
determining, based at least in part on the defined new rule and data aggregated from at least some of the other remote, installed application components included in the plurality of remote, installed application components that are associated with different insurance carriers, that a new action item to be executed on the remote, installed application component should be generated;
generating, at the central hosted component, the new action item based at least in part on the determination; and
communicating, to the remote, installed application component, the generated new action item to be executed by the remote, installed application component, wherein the new action item, when executed by the remote, installed application component, modifies the workflow on the remote, installed application component without modifying application code on the remote, installed application component.
1 Assignment
0 Petitions
Accused Products
Abstract
Managing workflow on a plurality of installed application components that interact with a central hosted component is disclosed. A new rule is defined on the central hosted component. The new rule is applied, based on data provided by an installed application component and information that is managed by the central hosted component, to generate a new action item to be executed on the installed application component. The new action item to be executed by the installed application component is sent. The new action item modifies a workflow on the installed application component without modifying application code on the installed application component.
-
Citations
23 Claims
-
1. A method, comprising:
-
defining, on a central hosted component, a new rule for determining an action item that is usable to modify insurance related processing workflows on a plurality of remote, installed application components that interact with the central hosted component, wherein the plurality of remote, installed application components are associated with different insurance carriers; obtaining, from a remote, installed application component included in the plurality of remote, installed application components, insurance related data associated with an insurance entity on which a workflow on the remote, installed application component is operating; determining, based at least in part on the defined new rule and data aggregated from at least some of the other remote, installed application components included in the plurality of remote, installed application components that are associated with different insurance carriers, that a new action item to be executed on the remote, installed application component should be generated; generating, at the central hosted component, the new action item based at least in part on the determination; and communicating, to the remote, installed application component, the generated new action item to be executed by the remote, installed application component, wherein the new action item, when executed by the remote, installed application component, modifies the workflow on the remote, installed application component without modifying application code on the remote, installed application component. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A system, comprising:
-
a set of one or more processors configured to; define, on a central hosted component, a new rule for determining an action item that is usable to modify insurance related processing workflows on a plurality of remote, installed application components that interact with the central hosted component, wherein the plurality of remote, installed application components are associated with different insurance carriers; obtain, from a remote, installed application component included in the plurality of remote, installed application components, insurance related data associated with an insurance entity on which a workflow on the remote, installed application component is operating; determine, based at least in part on the defined new rule and data aggregated from at least some of the other remote, installed application components included in the plurality of remote, installed application components that are associated with different insurance carriers, that a new action item to be executed on the remote, installed application component should be generated; generate, at the central hosted component, the new action item based at least in part on the determination; and communicate, to the remote, installed application component, the generated new action item to be executed by the remote, installed application component, wherein the new action item, when executed by the remote, installed application component modifies the workflow on the remote, installed application component without modifying application code on the remote, installed application component; and a memory coupled to the set of one or more processors and configured to provide the set of one or more processors with instructions. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
-
-
20. A computer program product embodied in a non-transitory computer readable storage medium and comprising computer instructions for:
-
defining, on a central hosted component, a new rule for determining an action item that is usable to modify insurance related processing workflows on a plurality of remote, installed application components that interact with the central hosted component, wherein the plurality of remote, installed application components are associated with different insurance carriers; obtaining, from a remote, installed application component, insurance related data associated with an insurance entity on which a workflow on the remote, installed application component is operating; determining, based at least in part on the defined new rule and data aggregated from at least some of the other remote, installed application components included in the plurality of remote, installed application components that are associated with different insurance carriers, that a new action item to be executed on the remote, installed application component should be generated; generating, at the central hosted component, the new action item based at least in part on the determination; and communicating, to the remote, installed application component, the generated new action item to be executed by the remote, installed application component, wherein the new action item, when executed by the remote, installed application component, modifies a workflow on the remote, installed application component without modifying application code on the remote, installed application component. - View Dependent Claims (21, 22, 23)
-
Specification