Computerized method and system for global health, personal safety and emergency response

• US 9,491,277 B2
• Filed: 04/03/2015
• Issued: 11/08/2016
• Est. Priority Date: 04/03/2014
• Status: Active Grant

• Current Assignee: Melissa Vincent
• Original Assignee: Melissa Vincent
• Inventors: Vincent, Melissa
• Primary Examiner(s): Singh, Hirdepal
• Application Number:
  US14/677,973
• Publication Number:
  US 20150288797A1
• Time in Patent Office: 585 Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/186 Estate planning
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: H04M 1/72421 with automatic activation of emergency service functions, e.g. upon sensing an alarm
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A computerized system and method for intuitively detecting a user'"'"'s need for emergency help, preventive care and medical interventions and also for coordinating care for user'"'"'s loved ones and pets when user experiences an emergency or has passed away. Detection is done via labs and life signs equipment and sensors, self-initiated request for monitoring or the system'"'"'s periodically polling user through an alert, a telephone call, a notification, a text message or other appropriate means to find out if they are in danger. Polling and automated monitoring may also be triggered by real-time medical data electronically or wirelessly transmitted to the system. If user fails to respond, the system automatedly calls either user'"'"'s contacts (by listed priority) to notify them of a potential emergency, or emergency responders directly depending on severity of the emergency and communicates to them critical information as well as a code to access user'"'"'s medical record(s).

Claims

1. A computerized method for a user to trigger assistance from a remote computer system in the event of experiencing a potential or on-coming medical emergency, and to automatedly update the user on their current medical condition, comprising the steps of:

a) activating a monitoring mode by the user on the user'"'"'s electronic computing device when the user is not feeling well or is concerned about their safety, said device comprising satellite or Internet-based telephone services;

b) detecting by a remote system processor the user input of settings comprising a time sequence of calls to be made to the user'"'"'s electronic computing device, wherein the sequence includes frequency of calls to the user'"'"'s device, and a total time duration for monitoring and before calling the user'"'"'s emergency contacts and/or an emergency responder service, wherein the user may re-activate the monitoring mode after passage of the total time duration;

c) calling by the system the user'"'"'s electronic computing device a first time frequency, and when the user does not respond, then calling a second time frequency, wherein the second time frequency is less than the first time frequency;

d) activating a pre-emergency mode when the system detects that the user is not responding to a system call within the total time duration for monitoring, and the system calls at least one of the user'"'"'s emergency contacts;

e) activating an emergency mode when a user'"'"'s emergency contacts cannot be reached within the total time duration for the pre-emergency mode or when the user needs immediate emergency care, and requesting dispatch of emergency responders to the user'"'"'s location, and disclosing the following to the emergency responders;

a user'"'"'s medical condition, a user'"'"'s need for pet, disabled, elderly adult, and/or minor children care, medical insurance, family to contact, and doctor to be notified;

f) providing an authorization code when required, to the emergency responder service, a medical provider or a hospital to access the user'"'"'s medical records and health data stored on the medical provider'"'"'s database and on the user'"'"'s record stored on system database; and

g) disclosing the user'"'"'s legal document stored on the system database when the user or a representative of the user allows it, or an entity provides the system processor with a court order, the legal document including at least two of;

a last will and testament, living will, financial accounts information, and life insurance.

2. The computerized method of claim 1, wherein the emergency responder service is contacted in lieu of, or in addition to, the user'"'"'s emergency contacts if the system processor determines that the user'"'"'s medical condition requires immediate emergency assistance or the user has allowed or requested it.

3. The computerized method of claim 1, wherein the emergency responder service is contacted if the computer system detects that the user elected not to have the user'"'"'s emergency contacts contacted, and if the user does not respond to the computer system calls.

4. The computerized method of claim 2, wherein the system processor determines if the user'"'"'s medical condition requires immediate emergency assistance from data including, one or more current health conditions self-reported, automatedly detected and/or stored in the user'"'"'s medical records in the system database, one or more medical diagnostic devices in communication with the system, a health history and a sickness patterns.

5. The computerized method of claim 4, further comprising the steps of uploading the data in real-time from one or more of:

a medical diagnostic device contact-less or hooked up to the user'"'"'s electronic computing device;

or the medical care provider'"'"'s records;

the data from health monitoring software installed on the user'"'"'s electronic computing device;

the user'"'"'s implanted medical device and a wearable device that is able to record and monitor a user'"'"'s vital signs.

6. The computerized method of claim 5, further comprising the steps of monitoring the uploaded data in realtime and, when a critical value is detected, transmitting a message informing the user of the issue and on what to do to resolve the issue, and initiating an automatic call for the emergency responder service.

7. The computerized method of claim 4, further comprising the steps of analyzing data obtained and data on file comprising:

medical records, vital signs trends and other data on file and data obtained from a survey so as to alert users to one or more of changes in medical conditions, make a diagnosis or warn the user if there is a risk for diseases and suggest preventive measures to take, and suggest medical treatment to be discussed with a doctor in order for the user to get timely medical treatment.

8. The computerized method of claim 1, further comprising the step of providing to the user a means for record-keeping, live consultation and treatment suggestion or advice from medical professionals via text, audio and/or video conferencing or via a message to their medical hub, wherein the user can record how they are doing on a daily basis, and how their treatment is progressing.

9. An apparatus including a non-transitory computer readable medium having instructions installed thereon, that when executed by a processing unit, cause the processing unit to provide instructional information to an end user of a software application, by performing the steps of:

a) activating a monitoring mode on the user'"'"'s electronic computing device when the user is not feeling well or is concerned about their safety, wherein said device comprises satellite or Internet-based telephone services;

b) detecting by a remote system processor the user input of settings comprising a time sequence of system calls made to the user'"'"'s electronic computing device, wherein the time sequence includes a frequency of calls to user'"'"'s device, and a total time duration of the calls before activating a pre-emergency mode;

c) calling by the system the user'"'"'s electronic computing device a first time frequency and a first total time duration, wherein if the user does not respond, then calling a second time frequency and a second total time duration, wherein the first time frequency is longer than the second time frequency;

d) activating the pre-emergency mode when the remote system processor detects that the user is not responding to the system calls within the total time duration of calls, calling at least one of the user'"'"'s emergency contacts and an emergency responder service;

e) activating an emergency mode when the emergency responder service is contacted, requesting a dispatch of emergency responders to the user'"'"'s location, and disclosing at least two of the following;

the user'"'"'s medical condition, a current circumstances, a need for pet, minor children, elderly, and disabled adults care, a medical insurance, a family to contact, and a doctor(s) to be notified;

f) when required or allowed by the user, providing an authorization code to the emergency responder service or a hospital to access the user'"'"'s medical records and health data stored on a medical provider'"'"'s database and on the user record stored on the system database; and

g) disclosing the user'"'"'s legal document stored on a remote system database when the user or user'"'"'s representative allows it, or an entity provides the system processor with a court order, the legal document including at least two of;

a last will and testament, living will, financial accounts information, and life insurance.

10. The apparatus of claim 9, wherein if the user'"'"'s medical condition requires immediate emergency assistance, then the system automatedly calls the emergency responder server in lieu of the user'"'"'s emergency contacts.

11. The apparatus of claim 10, further comprising the steps of detecting that the user elects not to have the user'"'"'s emergency contacts called, and the system calling the emergency responder service if the user does not respond to the computer system calls.

12. The apparatus of claim 10, further comprising the step of the system determining if the user'"'"'s medical condition requires immediate emergency assistance by evaluating current health conditions that are self-reported or detected via one or more of medical diagnostic devices in communication with the system, a health history and a sickness patterns.

13. The apparatus of claim 12, further comprising the steps of analyzing the data obtained and when a critical value is detected, transmitting a message informing the user on what to do to resolve the issue, and initiating an automatic call for emergency responder service if required.

14. The apparatus of claim 9, further comprising the steps of providing to the user a mechanism for a record-keeping of instructions, plans and ideas required to bring unfinished projects to terms during and after the user'"'"'s demise, wherein the instructions are stored on a system'"'"'s project management database, and the mechanism is comparable to the user continuing to work on their projects the same way s/he would if s/he were alive.

15. The apparatus of claim 9, further comprising the steps of providing to the user a mechanism for updating an assigned agent of the progress of unfinished projects within the system'"'"'s project management database.

16. A network-based computing system for a user to trigger assistance in the event of experiencing a potential or on-coming medical emergency, and to update the user on their current medical condition, the system comprising:

a. a computer including a processor and a memory device operably connected to one another, and a plurality of computer-executable instructions stored on said memory device such that when the computer-executable instructions are executed by said processor, the instructions cause the processor to perform the steps of;

i) detecting the user input of settings including time sequence of calls to be made to the user'"'"'s electronic computing device, wherein the sequence of calls includes a frequency of calls made to the user'"'"'s device, and total time duration of the calls made to the user'"'"'s device before calling the user'"'"'s emergency contacts and/or an emergency responder service;

ii) when the system detects that the user is not responding to the system call within a pre-specified duration of time, calling at least one of the user'"'"'s emergency contacts and the emergency responder service when this step is selected; and

,

iii) when the emergency responder service is called, requesting a dispatch of emergency responders to the user'"'"'s location, and disclosing the user'"'"'s medical condition, current circumstances, special considerations, need for pet and minor children care, medical insurance, family to contact, and doctor to be notified;

iv) wherein when required, the processor functions to provide an authorization code to the emergency responder service, a medical provider or a hospital to access the user'"'"'s updated medical records and health data stored on a medical provider'"'"'s database and on the user record stored on the system database, wherein the user'"'"'s record stored on the system comprises the user'"'"'s most up-to-date medical record and health data uploaded in real-time from the user'"'"'s latest medical provider visit or hospitalization and thus serving as the user'"'"'s single consolidated medical record and health data which the medical provider can access regardless of their geographical location; and

,

v) wherein the processor releases the user'"'"'s legal document stored on the database when the user or their representative has initiated that request to allow it, or an entity provides the system processor with a court order specifying which document to release, the legal document including at least two of;

a last will and testament, financial account information, life insurance, and living will;

b. a database of users'"'"' records including for each user, one or more of;

medical history, a sensitive medical records requiring authorization code, legal documents, financial account information, and, list of emergency contacts, the database accessible by the system computer;

c. one or more of user'"'"'s electronic computing devices, wherein said device comprises satellite or Internet-based telephone services; and

,

d. the network providing communication between the user'"'"'s electronic computing devices, emergency responders, hospitals, and the system processor.

17. The system of claim 16, wherein the processor functions to determine if the user'"'"'s medical condition requires immediate emergency assistance from one or more of:

the user'"'"'s current health conditions self-reported and/or detected via medical diagnostic devices in communication with the system, health history and a sickness patterns.

18. The system of claim 17, wherein the processor functions to analyze the data obtained and, when a critical value is detected, the processor further functions to transmit a message informing the user on what to do to resolve the issue, and/or if required, the processor initiates an automatic call for emergency responder service.