Methods and systems for inbound call control
First Claim
1. A method comprising:
- receiving an incoming call from a caller at a call control unit communicatively coupled to, or resident within a telephone, the call control unit being positioned between a telecommunication service provider providing the incoming call and the telephone, the incoming call being associated with a telephone number and the caller; and
querying, by the call control unit, a server to determine whether additional information associated with the telephone number and the caller exists, and if so, determining whether the additional information indicates that a negative characteristic is associated with at least one of the caller and the telephone number and, if so, performing a first operation on the incoming call responsively to the additional information, otherwise, performing a second operation on the incoming call responsively to an absence of the additional information.
1 Assignment
0 Petitions
Accused Products
Abstract
An indication of an incoming call may be received at a call control unit communicatively coupled to, and/or resident within, a telephone. The indication may include identification information for the incoming call. It may be determined whether additional information regarding a caller associated with the identification information exists, and if so, a first operation may be performed on the incoming call responsively to the additional information, otherwise, a second operation may be performed on the incoming call responsively to an absence of the additional information. The additional information my include a user-configurable list of desired callers (e.g., a whitelist) and/or undesired callers (e.g., a blacklist). The additional information may also include caller identification information and/or a spam score. The first operation may be blocking the incoming call, forwarding the incoming call to a voice mailbox, transmitting the incoming call to the telephone, enabling the telephone to receive the incoming call, and/or answering the incoming call and then terminating the incoming call. In some embodiments, the first and/or second operations performed on the incoming call is/are user configurable.
26 Citations
18 Claims
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1. A method comprising:
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receiving an incoming call from a caller at a call control unit communicatively coupled to, or resident within a telephone, the call control unit being positioned between a telecommunication service provider providing the incoming call and the telephone, the incoming call being associated with a telephone number and the caller; and querying, by the call control unit, a server to determine whether additional information associated with the telephone number and the caller exists, and if so, determining whether the additional information indicates that a negative characteristic is associated with at least one of the caller and the telephone number and, if so, performing a first operation on the incoming call responsively to the additional information, otherwise, performing a second operation on the incoming call responsively to an absence of the additional information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A call control unit comprising:
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an input for receiving an incoming call for a telephone from a telecommunication service provider, the incoming call being associated with a telephone number and a caller; a processor communicatively coupled to the input, the processor being configured to query a server to determine whether additional information associated with the telephone number and the caller exists, and if so, determining whether the additional information indicates that a negative characteristic is associated with at least one of the caller and the telephone number and, if so, performing a first operation on the incoming call responsively to the additional information, otherwise, performing a second operation on the incoming call responsively to an absence of the additional information; and a communication port configured to enable the call control unit to communicate with a telephone responsively to at least one of the first operation and the second operation. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. A system comprising:
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a telephone network communicatively coupled to a call control unit, the telephone network being configured to transfer an incoming call to a call control unit communicatively coupled to or resident within a telephone and positioned between a telecommunication service provider providing the incoming call and the telephone; the call control unit configured to receive the incoming call, the incoming call being associated with a telephone number and a caller, the call control unit being further configured to query a server to determine whether additional information regarding a caller associated with the telephone number and the caller exists and, if so, determining whether the additional information indicates that a negative characteristic is associated with at least one of the caller and the telephone number and, if so, performing a first operation on the incoming call responsively to the additional information, otherwise, performing a second operation on the incoming call responsively to an absence of the additional information, wherein at least one of the first and second operation is transferring the incoming telephone call to the telephone; and the telephone for receiving the incoming telephone call from the call control unit. - View Dependent Claims (18)
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Specification