System and method for processing a voice mail

• US 9,491,298 B2
• Filed: 12/21/2015
• Issued: 11/08/2016
• Est. Priority Date: 06/15/2006
• Status: Active Grant

• Current Assignee: Stripe, Inc.
• Original Assignee: Voice2Text Innovations LLC (Empire IP LLC)
• Inventors: Salmon, Timothy
• Primary Examiner(s): Gonzalez, Amancio
• Application Number:
  US14/977,510
• Publication Number:
  US 20160112571A1
• Time in Patent Office: 323 Days
• Field of Search: 455/563, 455/413, 455/414.4, 455/466, 455/412.1, 455/412.2, 379/1.02, 379/88.04, 379/88.07, 379/88.08, 379/88.13, 379/88.16, 379/88.26, 704/9, 704/235
• US Class Current: 1/1
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

Described is a system and method for processing a voice mail. The method comprises receiving a voice mail, converting the voice mail into a text message using a predefined speech-to-text conversion algorithm and transmitting the text message to a wireless computing device.

Claims

1. A system, comprising:

a voice mail system adapted to receive and store a voice mail for a user;

an another device communicatively linked to the voice mail system over a wide area network, the another device including a speech-to-text conversion module adapted to convert the voice mail from audio data into text data; and

wherein the voice mail system includes a communication module transmitting the voice mail to the another device, receiving the text data from the another device, and transmitting the text data in an email message to an email address associated with the user.

2. The system according to claim 1, wherein the email message includes a digital audio file corresponding to the voice mail.

3. The system according to claim 1, wherein the communication module transmits a notification message to a device associated with the user, wherein the notification message informs the user that the voice mail is stored by the voice mail system.

4. The system according to claim 3, wherein the notification message includes description data associated with the voice mail, wherein the description data comprises at least one of a source of the voice mail, a time of the voice mail, and a date of the voice mail.

5. The system according to claim 1, wherein the communication module transmits the text data in an SMS message to an SMS address associated with the user.