Systems and methods for communication notification and handling
First Claim
1. A method for updating a display on a mobile telephony device that receives telephony service from a first telephony system to indicate that unread information at a second telephony system is available, the method comprising:
- receiving a push notification that is caused to be delivered to the mobile telephony device by the second telephony system, the push notification including information indicative of at least one of a number of unseen missed calls, a number of unread messages, or a number of new contacts available for the user of the mobile telephony device at the second telephony system; and
updating a display item on the mobile telephony device to reflect the information included in the push notification.
4 Assignments
0 Petitions
Accused Products
Abstract
An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.
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Citations
20 Claims
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1. A method for updating a display on a mobile telephony device that receives telephony service from a first telephony system to indicate that unread information at a second telephony system is available, the method comprising:
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receiving a push notification that is caused to be delivered to the mobile telephony device by the second telephony system, the push notification including information indicative of at least one of a number of unseen missed calls, a number of unread messages, or a number of new contacts available for the user of the mobile telephony device at the second telephony system; and updating a display item on the mobile telephony device to reflect the information included in the push notification. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method of sending information regarding missed calls to a mobile telephony device that receives telephony service from a first telephony system, wherein the missed calls were received by a second telephony system, the method comprising:
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reviewing call data records (CDRs) maintained by the second telephony system to identify missed calls that were directed to a user'"'"'s mobile telephony device; and sending a push notification to the user'"'"'s mobile telephony device using a push notification service that is caused to send the push notification by the second telephony system, where the push notification includes information about a total number of unseen missed calls that were directed to the user'"'"'s mobile telephony device. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification