Apparatus and method for computer controlled call processing applications in packet switched telephone networks

• US 9,497,230 B2
• Filed: 04/18/2012
• Issued: 11/15/2016
• Est. Priority Date: 10/21/1997
• Status: Expired due to Fees

• Current Assignee: Intel Corporation
• Original Assignee: Intel Corporation
• Inventors: Strathmeyer, Carl R., Finnie, Donald
• Primary Examiner(s): Taha, Shaq
• Application Number:
  US13/449,609
• Publication Number:
  US 20130100860A1
• Time in Patent Office: 1,672 Days
• Field of Search: 370/356
• US Class Current: 1/1
• CPC Class Codes: H04L 65/1026 at the edge
• CPC Class Codes: H04L 65/103 in the network
• CPC Class Codes: H04L 65/1036 at the edge
• CPC Class Codes: H04L 65/104 in the network
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 65/1106 Call signalling protocols; H.323 and related
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 2242/16 with computer telephone integration
• CPC Class Codes: H04M 7/0012 Details of application programming interfaces [API] for telephone networks; Arrangements which combine a telephonic communication equipment and a computer, i.e. computer telephony integration [CPI] arrangements
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method is presented comprising transmitting, from an application computer communicably connected to a call controller which is connected to a data network, packetized messages indicative of telephone calls in progress at an endpoint of the data network, or indicative of such endpoint, and transmitting, from the call controller to the application computer, packetized messages indicative of a variety of information contained in, or relevant to, the telephone calls so as to process such information for a variety of applications. Apparatus to implement the method is also presented.

Claims

1. A method of establishing a packetized telephony communications session between at least two nodes of a packet data network, over a packet switched data network, comprising:

receiving, by a packet network telephony call processing device, over said packet switched data network, a packetized request message requesting a telephony service from a first node to communicate with a second node; and

interfacing said packet network telephony call processing device with an application program over said packet switched data network using packetized messages to exchange session information and to provide control to enable said requested telephony service, said application program being located separately from one of said at least two nodes,

wherein said at least two nodes comprise at least two packet telephony network end points,

wherein said requested telephony service comprises a request to establish a packetized telephone call over said packet switched data network between said at least two packet telephony network end points, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said packetized telephone call to be established and enable said call between said end points.

2. The method of claim 1, wherein said first node comprises said application program.

3. The method of claim 1, wherein said first node comprises a different application program.

4. The method of claim 1, wherein said application program is located on a computer external to both said first and second packet telephony network end points.

5. The method of claim 1, wherein said second node comprises a different application program.

6. The method of claim 1,

wherein said requested telephony service comprises a request to disconnect a packetized telephone call occurring over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said packetized telephone call to be disconnected and enable said disconnection of said packetized telephone call.

7. The method of claim 1,

wherein said requested telephony service comprises a request to divert a packetized telephone call being presented to one of said at least two packet telephony network end points to an alternative packet telephony network end point, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said packetized telephone call to be diverted and enable said diversion.

8. The method of claim 1,

wherein said requested telephony service comprises a request to transfer a packetized telephone call occurring over said packet switched data network from one of said at least two packet telephony network end points to another packet telephony network end point, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said packetized telephone call to be transferred and enable said transfer.

9. The method of claim 1,

wherein said requested telephony service comprises a request to add another packet telephony network end point to a packetized telephone call occurring over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said another packet telephony network end point to be added and enable said addition of said another packet telephony network end point.

10. The method of claim 1,

wherein said requested telephony service comprises a request to disconnect a single packet telephony network end point from a packetized telephone call occurring over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said single packet telephony network end point to be disconnected and enable said disconnection of said single packet telephony network end point.

11. The method of claim 1,

wherein said requested telephony service comprises a request to place a packetized telephone call on hold, said packetized telephone call occurring over said packet switched data network between said at least two packet telephony network end points, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said packetized telephone call to be placed on said hold and enable said hold.

12. The method of claim 1,

wherein said requested telephony service comprises a request to restore a packetized telephone call from holding status over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program indicate said packetized telephone call to be restored from said holding status and enable said restoration.

13. An apparatus for establishing a packetized telephony communications session, comprising:

a packet network telephony call processing device to receive a packetized request message requesting a telephony service between at least two nodes over a packet switched data network,

wherein said packet network telephony call processing device to interface with an application program over said packet switched data network using packetized messages to exchange session information and to provide control to enable said requested telephony service, said application program being located separately from one of said at least two nodes,

wherein said at least two nodes comprise at least two packet telephony network end points,

wherein said packetized request message comprises a request to establish a packetized telephone call over said packet switched data network between said at least two packet telephony network end points, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said packetized telephone call to be established and to enable said call between said end points.

14. The apparatus of claim 13, wherein one of said at least two nodes comprises said application program.

15. The apparatus of claim 13, wherein one of said at least two nodes comprises a different application program.

16. The apparatus of claim 13, wherein said application program is located on a computer external to both said first and second packet telephony network end points.

17. The apparatus of claim 13, wherein one of said at least two nodes comprises a different application program.

18. The apparatus of claim 13,

wherein said packetized request message comprises a request to disconnect a packetized telephone call occurring over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said packetized telephone call to be disconnected and to enable said disconnection of said packetized telephone call.

19. The apparatus of claim 13,

wherein said packetized request message comprises a request to divert a packetized telephone call being presented to one of said at least two packet telephony network end points to an alternative packet telephony network end point, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said packetized telephone call to be diverted and to enable said diversion.

20. The apparatus of claim 13,

wherein said packetized request message comprises a request to transfer a packetized telephone call occurring over said packet switched data network from one of said at least two packet telephony network end points to another packet telephony network end point, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said packetized telephone call to be transferred and to enable said transfer.

21. The apparatus of claim 13,

wherein said packetized request message comprises a request to add another packet telephony network end point to a packetized telephone call occurring over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said another packet telephony network end point to be added and to enable said addition of said another packet telephony network end point.

22. The apparatus of claim 13,

wherein said packetized request message comprises a request to disconnect a single packet telephony network end point from a packetized telephone call occurring over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said single packet telephony network end point to be disconnected and to enable said disconnection of said single packet telephony network end point.

23. The apparatus of claim 13,

wherein said packetized request message comprises a request to place a packetized telephone call on hold, said packetized telephone call occurring over said packet switched data network between said at least two packet telephony network end points, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said packetized telephone call to be placed on said hold and to enable said hold.

24. The apparatus of claim 13,

wherein said packetized request message comprises a request to restore a packetized telephone call from holding status over said packet switched data network, and

wherein said packetized messages exchanged between said packet network telephony call processing device and said application program to indicate said packetized telephone call to be restored from said holding status and to enable said restoration.