Method and systems for messaging services

• US 9,497,308 B1
• Filed: 10/07/2014
• Issued: 11/15/2016
• Est. Priority Date: 06/05/2006
• Status: Expired due to Fees

• Current Assignee: CallWave Communications, LLC
• Original Assignee: CallWave Communications, LLC
• Inventors: Kirchhoff, Leland W., McClintock, David C., Trandal, David S.
• Primary Examiner(s): Shen, Qun
• Application Number:
  US14/508,103
• Time in Patent Office: 770 Days
• Field of Search: 455/456.1, 455/456.2, 455/466, 455/412.1
• US Class Current: 1/1
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04M 1/72406 by software upgrading or downloading
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

Methods and systems are described for processing visual messages, such as text or multimedia messages, originated from a mobile phone. In an embodiment, a visual message from an originating wireless telephonic device is directed to an original destination address associated with a user. An indication that the visual message has been received at a first telecommunications system, wherein an original destination associated with the original destination address is not available to receive the originating wireless telephonic device visual message. The visual message is wirelessly transmitted to an alternate destination.

Claims

1. A method of managing messages, the method comprising:

providing a communications software program to a computing device associated with a user,

wherein the communications software program, installed on the computing device associated with the user, is configured as a first destination address, and

wherein a mobile phone associated with the user is associated with a destination phone address, and

wherein the first destination address is different than the destination phone address;

enabling a Short Message Service (SMS) message from a sender'"'"'s mobile phone originally addressed to the destination phone address associated with the mobile phone of the user to be mirrored to the communications software program configured as the first destination address, installed on the computing device associated with the user;

receiving via an Internet Protocol connection, by the communications software program, the mirrored SMS message from the sender'"'"'s mobile phone in association with a phone address of the sender'"'"'s mobile phone, wherein the received mirrored SMS message is originally addressed to the destination phone address associated with the mobile phone of the user;

enabling the user, via a user interface of the communications software program, to view the received mirrored SMS message on the computing device associated with the user and to create a contact record from the received mirrored SMS message, the contact record including at least the phone address of the sender'"'"'s mobile phone;

enabling the user, via the user interface of the communications software program, to create a reply Multimedia Messaging Service (MMS) message corresponding to the received mirrored SMS message,

wherein the reply message is addressed to the phone address of the sender'"'"'s mobile phone;

wherein the reply message comprises an audio message or a photo;

initiating transmission of the MMS reply message corresponding to the received mirrored SMS message to a Multimedia Message Service Center (MMSC); and

synchronizing the created contact record with a plurality of instances of the communications software program associated with a respective plurality of computing devices of the user.

2. The method as defined in claim 1, wherein the destination phone address is a telephone number.

3. A system comprising:

at least one network-based server computing device;

a network interface;

non-transitory computer readable memory that stores a program that, when executed by the one or more processing devices, causes the system to perform operations comprising;

associating the program with a user and a first destination address,

wherein the first destination address is different than a destination telephone number of a mobile device of the user;

enabling a Short Message Service (SMS) message from a sender'"'"'s mobile phone originally addressed to the destination phone address associated with the mobile device of the user to be mirrored to the communications software program configured as the first destination address, installed on the computing device associated with the user;

receiving via an Internet Protocol connection the mirrored SMS message from the sender'"'"'s mobile phone in association with a phone address of the sender'"'"'s mobile phone, wherein the received mirrored SMS message is originally addressed to the destination telephone address of the mobile device of the user;

enabling the user, via a user interface, to view the received mirrored SMS message;

enabling the user, via the user interface, to create a reply Multimedia Messaging Service (MMS) message corresponding to the received mirrored SMS message,

wherein the reply MMS message is addressed to the phone address of the sender'"'"'s mobile phone;

wherein the reply message comprises an audio message or a photo; and

initiating transmission of the MMS reply message corresponding to the received mirrored SMS message to a Multimedia Message Service Center (MMSC);

enabling, via the user interface, to create a contact record from the received mirrored SMS message including at least an originating address associated with the received mirrored SMS message; and

synchronizing the created contact record with a plurality of instances of the communications software program associated with a respective plurality of computing devices of the user.

4. The system as defined in claim 3, wherein the SMS message comprises a plurality of short messages.

5. The system as defined in claim 3, the operations further comprising enabling the user to record the audio message.

6. The system as defined in claim 3, the operations further comprising enabling the user, via the user interface, to forward the received mirrored SMS message.

7. The system as defined in claim 3, the operations further comprising enabling the user, via the user interface, to edit the originating address associated with the received mirrored SMS message.

8. The system as defined in claim 3, the operations further comprising:

at least partly in response to the received mirrored SMS message, enabling the user to initiate a call to the phone address of the sender'"'"'s mobile phone.

9. The system as defined in claim 3, wherein the program is upgradable over the Internet Protocol connection.

10. The system as defined in claim 3, the operations further comprising:

enabling the SMS message to be stored and enabling the user to access the stored SMS message.

11. The system as defined in claim 3, the operations further comprising:

receiving, via the user interface, an originate call request from the user; and

causing, at least in part, an outbound call to be placed to the originating address associated with the SMS message.

12. The system as defined in claim 3, the operations further comprising:

receiving, via the user interface, an originate call request from the user; and

causing, at least in part, an outbound call to be placed to a destination phone address in a contact record stored by the system.

13. A system comprising:

at least one network-based server computing device;

a network interface;

non-transitory computer readable memory that stores a program that, when executed by the one or more processing devices, causes the system to perform operations comprising;

associating the program with the user and a first destination address, wherein the first destination address is different than a destination telephone number of a mobile device of the user;

enabling a Short Message Service (SMS) message from a sender'"'"'s mobile phone originally addressed to the destination phone address associated with the mobile device of the user to be mirrored to the communications software program configured as the first destination address, installed on the computing device associated with the user;

receiving via an Internet Protocol connection the mirrored Short Message Service SMS message from the sender'"'"'s mobile phone in association with a phone address of the sender'"'"'s mobile phone, wherein the received mirrored SMS message is originally addressed to the destination telephone address of the mobile device of the user;

enabling the user, via a user interface, to view the received mirrored SMS message;

enabling the user, via the user interface, to send a reply SMS message to the sender'"'"'s mobile phone corresponding to the received mirrored SMS message,

wherein the reply message is addressed to the phone address of the sender'"'"'s mobile phone, and

wherein the reply SMS message is routed to a Short Message Service Center (SMSC);

enabling, via the user interface, to create a contact record from the received mirrored SMS message including at least an originating address associated with the received mirrored SMS message; and

synchronizing the created contact record with a plurality of instances of the communications software program associated with a respective plurality of computing devices of the user.

14. The system as defined in claim 13, wherein the SMS message comprises a plurality of short messages.

15. The system as defined in claim 13, the operations further comprising enabling the user to forward the received mirrored SMS message.

16. The system as defined in claim 13, the operations further comprising enabling the user, via the user interface, to edit the originating address associated with the received mirrored SMS message.

17. The system as defined in claim 13, the operations further comprising:

at least partly in response to the received forwarded SMS message, enabling the user to initiate a call the phone address of the sender'"'"'s mobile phone.

18. The system as defined in claim 13, the operations further comprising:

enabling the SMS message to be stored and enabling the user to access the stored SMS message.

19. The system as defined in claim 13, the operations further comprising:

receiving, via the user interface, an originate call request from the user; and

causing, at least in part, an outbound call to be placed to the originating address associated with the SMS message.

20. The system as defined in claim 13, the operations further comprising:

receiving, via the user interface, an originate call request from the user; and

causing, at least in part, an outbound call to be initiated to a destination phone address in a contact record stored by the system.