Handling voice calls

• US 9,503,556 B2
• Filed: 06/18/2013
• Issued: 11/22/2016
• Est. Priority Date: 06/18/2013
• Status: Active Grant

• Current Assignee: HERE Global B.V. (HERE Holding Corporation)
• Original Assignee: HERE Global B.V. (HERE Holding Corporation)
• Inventors: Beaurepaire, Jerome, Beaurepaire, Philippe
• Primary Examiner(s): Hammonds, Marcus
• Application Number:
  US14/898,692
• Publication Number:
  US 20160156761A1
• Time in Patent Office: 1,253 Days
• Field of Search: 455/414.1
• US Class Current: 1/1
• CPC Class Codes: G10L 2025/783 based on threshold decision
• CPC Class Codes: G10L 25/78 Detection of presence or absence of voice signals switching of direction of transmission by voice frequency in two-way loud-speaking telephone systems H04M9/10
• CPC Class Codes: H04M 1/575 Means for retrieving and displaying personal data about calling party
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 1/72469 for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion

Abstract

Apparatus has at least one processor and at least one memory having computer-readable code stored thereon which when executed controls the at least one processor to perform a method comprising:

• • whilst providing two-way communication in a voice call, detecting whether a speaker component of a voice communications device is in a state of being moved away from a user'"'"'s ear;
  • in response to detecting that the speaker component of the voice communications device is in a state of being moved away from a user'"'"'s ear, entering a line activity mode;
  • in the line activity mode, determining whether voice activity is present on the inbound channel of the voice call; and
  • in response to determining the presence of voice activity on the inbound channel of the call when in the line activity mode, causing announcement of the detection of voice activity.

Claims

1. An apparatus having at least one processor and at least one memory having computer-readable code stored thereon which when executed controls the at least one processor to perform a method comprising:

while providing two-way communication in a voice call, detecting whether a speaker component of a voice communications device is in a state of being moved away from a user'"'"'s ear;

in response to detecting that the speaker component of the voice communications device is in a state of being moved away from a user'"'"'s ear, entering a line activity mode;

in the line activity mode, determining whether voice activity is present on the inbound channel of the voice call, wherein determining whether voice activity is present on the inbound channel of the voice call is performed by speech analysis on speech content on the inbound channel and determining that a predetermined phrase is present; and

in response to determining the presence of voice activity on the inbound channel of the call when in the line activity mode, causing announcement of the detection of voice activity.

2. The apparatus as claimed in claim 1, wherein the computer-readable code when executed controls the at least one processor to perform:

causing the announcement of the detection of voice activity by causing display of a warning message indicating the presence of voice activity on the inbound channel of the voice call by causing a haptic announcement to be made.

3. The apparatus as claimed in claim 1, wherein the computer-readable code when executed controls the at least one processor to perform:

detecting whether the speaker component of the voice communications device is in the state of being moved away from the user'"'"'s ear by detecting an amount of movement exceeding a threshold amount, by analyzing signals provided by a proximity sensor arrangement, by analyzing signals provided by accelerometer arrangement, by analyzing signals provided by a touch screen arrangement, by analyzing signals provided by a hover-sensitive touch screen arrangement, or a combination thereof.

4. The apparatus as claimed in claim 1, wherein the apparatus comprises the voice communications device.

5. The apparatus as claimed in claim 4, wherein the voice communications device comprises a portable voice communications device.

6. The apparatus as claimed in claim 4, wherein the voice communications device comprises a portable voice communications device comprising only one housing.

7. A method comprising:

while providing two-way communication in a voice call, detecting whether a speaker component of a voice communications device is in a state of being moved away from a user'"'"'s ear;

in response to detecting that the speaker component of the voice communications device is in a state of being moved away from a user'"'"'s ear, entering a line activity mode;

in the line activity mode, determining whether voice activity is present on the inbound channel of the voice call, wherein determining whether voice activity is present on the inbound channel of the voice call is performed by speech analysis on speech content on the inbound channel and determining that a predetermined phrase is present; and

in response to determining the presence of voice activity on the inbound channel of the call when in the line activity mode, causing announcement of the detection of voice activity.

8. A method as claimed in claim 7, comprising:

causing announcement of the detection of voice activity by causing display of a warning message indicating the presence of voice activity on the inbound channel of the voice call by causing a haptic announcement to be made.

9. A method as claimed in claim 7, comprising:

detecting whether the speaker component of the voice communications device is in the state of being moved away from the user'"'"'s ear by detecting an amount of movement exceeding a threshold amount, by analyzing signals provided by a proximity sensor arrangement, by analyzing signals provided by accelerometer arrangement, by analyzing signals provided by a touch screen arrangement, by analyzing signals provided by a hover-sensitive touch screen arrangement, or a combination thereof.

10. A method as claimed in claim 7, performed by the voice communications device.

11. A method as claimed in claim 10, wherein the voice communications device comprises a portable voice communications device.

12. A method as claimed in claim 10, wherein the voice communications device comprises a portable voice communications device comprising only one housing.

13. A non-transitory computer-readable storage medium having stored thereon computer-readable code, which, when executed by computing apparatus, causes the computing apparatus to perform a method comprising:

while providing two-way communication in a voice call, detecting whether a speaker component of a voice communications device is in a state of being moved away from a user'"'"'s ear;

in response to detecting that the speaker component of the voice communications device is in a state of being moved away from a user'"'"'s ear, entering a line activity mode;

in the line activity mode, determining whether voice activity is present on the inbound channel of the voice call, wherein determining whether voice activity is present on the inbound channel of the voice call is performed by speech analysis on speech content on the inbound channel and determining that a predetermined phrase is present; and

in response to determining the presence of voice activity on the inbound channel of the call when in the line activity mode, causing announcement of the detection of voice activity.

14. A non-transitory computer-readable storage medium as claimed in claim 13, wherein the computer-readable code when executed causes the computing apparatus to perform:

causing announcement of the detection of voice activity by causing display of a warning message indicating the presence of voice activity on the inbound channel of the call by causing a haptic announcement to be made.

15. A non-transitory computer-readable storage medium as claimed in claim 13, wherein the computer-readable code when executed causes the computing apparatus to perform:

detecting whether the speaker component of the voice communications device is in the state of being moved away from the user'"'"'s ear by detecting an amount of movement exceeding a threshold amount, by analyzing signals provided by a proximity sensor arrangement, by analyzing signals provided by accelerometer arrangement, by analyzing signals provided by a touch screen arrangement, by analyzing signals provided by a hover-sensitive touch screen arrangement, or a combination thereof.

16. A non-transitory computer-readable storage medium as claimed in claim 13, wherein the computing apparatus comprises the voice communications device.

17. A non-transitory computer-readable storage medium as claimed in claim 16, wherein the voice communications device comprises a portable voice communications device or a portable communications device comprising only one housing.