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Systems and methods for providing notifications in a communications system

  • US 9,503,871 B2
  • Filed: 11/14/2014
  • Issued: 11/22/2016
  • Est. Priority Date: 11/18/2013
  • Status: Active Grant
First Claim
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1. A method of transmitting a communication to a user, the method comprising:

  • (a) determining, by a processor, a first communication scheme from a potential set of communication schemes;

    (b) transmitting, by the processor, a first communication in accordance with the first communication scheme, the first communication scheme defining a first communication service by which the first communication is to be transmitted and a first user device to which the first communication is to be transmitted;

    (c) determining, by the processor, whether an acknowledgment response has been received from the first user device within a predefined period from transmission of the first communication; and

    responsive to determining that the first communication was not received by the first user device;

    (d) determining, by the processor, a further communication scheme different from the first communication scheme, the further communication scheme defining a further communication service by which a further communication is to be transmitted and a further user device to which the further communication is to be transmitted; and

    (e) transmitting, by the processor, the further communication in accordance with the further communication scheme;

    wherein the potential set of communication schemes is based on one or more of;

    a location of at least one of the first user device and the further user device; and

    an application being executed on the first user device and/or the further user device.

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