Method for combining a query and a communication command in a natural language computer system
First Claim
1. A method for processing a natural language input received from a user of a computerized system, comprisingparsing the input into a query portion and a communication portion, the query portion requesting an answer that is determined without using user-specific information, and the communication portion identifying a destination to which the answer will be communicated;
- determining the answer to the query portion without using user-specific information;
identifying communication parameters for the destination identified in the communication portion;
preparing the answer for communication; and
transmitting the answer to the destination identified.
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Accused Products
Abstract
A method for processing a natural language input to a computerized system. The method parses the input to identify a query portion and a communication portion of the input. The system then determines an answer to the query portion, including identifying communication parameters from the communication portion. Upon determining the answer, the system prepares an answer to the communication and transmits that answer. If the answer requires information from a remote source, the system creates a subsidiary query to obtain that information and then submits the subsidiary query to the remote source. A response to the query is used to compose the answer to the query from the answer to the subsidiary query. If the system concludes that the query portion does not require information from a remote source, analyzing and answering the query locally.
238 Citations
16 Claims
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1. A method for processing a natural language input received from a user of a computerized system, comprising
parsing the input into a query portion and a communication portion, the query portion requesting an answer that is determined without using user-specific information, and the communication portion identifying a destination to which the answer will be communicated; -
determining the answer to the query portion without using user-specific information; identifying communication parameters for the destination identified in the communication portion; preparing the answer for communication; and transmitting the answer to the destination identified. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A non-transitory computer-readable storage medium storing instructions for processing a natural language input received from a user of a computerized system, the instructions which when executed by one or more processors, cause the one or more processors to:
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parse the input into a query portion and a communication portion, the query portion requesting an answer that is determined without using user-specific information, and the communication portion identifying a destination to which the answer will be communicated; determine the answer to the query portion without using user-specific information; identify communication parameters for the destination identified in the communication portion; prepare the answer for communication; and transmit the answer to the destination identified. - View Dependent Claims (8, 9, 10, 11)
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12. A system for processing a natural language input, comprising:
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a processor coupled to a memory storing instructions; the processor configured to retrieve and execute instructions from the memory, causing the processor to; parse the input into a query portion and a communication portion, the query portion requesting an answer that is determined without using user-specific information, and the communication portion identifying a destination to which the answer will be communicated; determine the answer to the query portion without using user-specific information; identify communication parameters for the destination identified in the communication portion; prepare the answer for communication; and transmit the answer to the destination identified. - View Dependent Claims (13, 14, 15, 16)
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Specification