Facilitated information exchange to a service provider for a requested service

• US 9,509,678 B2
• Filed: 11/18/2015
• Issued: 11/29/2016
• Est. Priority Date: 08/19/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Choudhary, Manish, Muthuswamy, Srinivasan S.
• Primary Examiner(s): Labaze, Edwyn
• Application Number:
  US14/944,606
• Publication Number:
  US 20160080349A1
• Time in Patent Office: 377 Days
• Field of Search: 235/381, 235/375, 235/487, 705/29
• US Class Current: 1/1
• CPC Class Codes: G06F 16/21 Design, administration or maintenance of databases
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/104 Grouping of entities
• CPC Class Codes: H04L 63/105 Multiple levels of security
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: H04L 67/53 using third party service providers

Abstract

A method, a computer program product and a computer system, for exchanging information to provide services, is provided. A computer processor creates an information repository associated with a service requestor, in response to receiving a request for service from the service requestor. The computer processor notifies a service provider of the request for service from the service requestor. The computer processor receives a request for information from the service provider, regarding information about the service requestor. The computer processor forwards the request for information to one or more information providers. The computer processor stores information in the information repository, in response to receiving the information from the one or more information providers, and notifies the service provider to retrieve the information from the information repository.

Claims

1. A computer program product for an information exchange to provide services, the computer program product comprising:

one or more computer readable storage devices wherein a computer readable storage device is not a transitory signal per se, and program instructions stored on the one or more computer readable storage devices, the program instructions comprising;

program instructions to create an information vault for a service requestor in response to receiving a request for a service, wherein the request for the service is made by the service requestor;

program instructions to notify a service provider of the request made by the service requestor for the service provided by the service provider;

program instructions to receive from the service provider a request for information regarding a qualification of the service requestor to receive the service;

program instructions to send the request for the information regarding the qualification of the service requestor and related to the service that is requested by the service requestor, to one or more information providers; and

responsive to receiving the information that is requested by the service provider, and regarding the qualification of the service requestor to receive the service, program instructions to store the information that is received, regarding the qualification of the service requestor to receive the service, into the information vault of the service requestor, and to notify and authorize the service provider to retrieve the information from the information vault of the service requestor.

2. The computer program product of claim 1, further comprising:

responsive to receiving from the service provider a confirmation that the service requestor qualifies to receive the requested service, based on the information regarding the service requestor, retrieved by the information provider from the information vault of the service requestor, program instructions to notify the service requestor that the service provider agrees to provide the requested service to the service requestor.

3. The computer program product of claim 1, further comprising:

program instructions to present to the service requestor a list of one or more service providers from which the service requestor selects a service provider to provide the requested service.

4. The computer program product of claim 1, further comprising:

responsive to receiving notification of completion of the service that is requested, program instructions to delete the information, received from the information providers, regarding the service requester, from the information vault of the service requester.

5. The computer program product of claim 1, further comprising:

program instructions to perform a registration with an information exchange, for each of the service requestor, the service provider, and the one or more information providers, wherein the registration includes authentication of an identity for each of the service requestor, the service provider, and the one or more information providers, as an activity of registration of the information exchange.

6. The computer program product of claim 5, further comprising:

program instructions to include in the registration of each service provider with the information exchange, a listing of services provided by each service provider.

7. The computer program product of claim 5, wherein the registration of the one or more information providers, includes confirmation by the service requestor of the one or more information providers as a source of the information for the request for information.

8. The computer program product of claim 1, wherein a selection of the one or more information providers is based, at least in part, on the request for information from the service provider.

9. The computer program product of claim 1, further comprising:

responsive to receiving notification of completion of the request for service, program instructions to delete the information from the information repository, related to the service requestor and to the service request.

10. The computer program product of claim 1, further comprising:

in response to receiving from the service provider a confirmation that the information received by the service provider related to the service that is requested by the service requestor qualifies the service requestor to receive the service, program instructions to notify the service requestor that the request for service has been approved by the service provider.

11. A computer system for exchanging information to provide services, the computer system comprising:

one or more computer processors;

one or more computer readable storage media; and

program instructions stored on the computer readable storage media for execution by at least one of the one or more processors, the program instructions comprising;

program instructions to create an information vault for a service requestor in response to receiving a request for a service, wherein the request for the service is made by the service requestor;

program instructions to notify a service provider of the request made by the service requestor for the service provided by the service provider;

program instructions to receive from the service provider a request for information regarding a qualification of the service requestor to receive the service;

program instructions to send the request for the information regarding the qualification of the service requestor and related to the service that is requested by the service requestor, to one or more information providers; and

responsive to receiving the information that is requested by the service provider, and regarding the qualification of the service requestor to receive the service, program instructions to store the information that is received, regarding the qualification of the service requestor to receive the service, into the information vault of the service requestor, and to notify and authorize the service provider to retrieve the information from the information vault of the service requestor.

12. The computer system of claim 11, further comprising:

responsive to receiving from the service provider a confirmation that the service requestor qualifies to receive the requested service, based on the information regarding the service requestor, retrieved by the information provider from the information vault of the service requestor, program instructions to notify the service requestor that the service provider agrees to provide the requested service to the service requestor.

13. The computer system of claim 11, further comprising:

program instructions to present to the service requestor a list of one or more service providers from which the service requestor selects a service provider to provide the requested service.

14. The computer system of claim 11, wherein the service provider is automatically selected based, at least in part, on the service requested.

15. The computer system of claim 11, further comprising:

responsive to receiving notification of completion of the service that is requested, program instructions to delete the information received from the information providers, regarding the service requester, from the information vault of the service requester.

16. The computer system of claim 11, further comprising:

program instructions to perform a registration with an information exchange, for each of the service requestor, the service provider, and the one or more information providers, wherein the registration includes authentication of an identity for each of the service requestor, the service provider, and the one or more information providers, as an activity of registration of the information exchange.

17. The computer system of claim 16, further comprising:

program instructions to include in the registration of each service provider with the information exchange, a listing of services provided by each service provider.

18. The computer system of claim 16, wherein the registration of the one or more information providers, includes confirmation by the service requestor of the one or more information providers as a source of the information for the request for information.

19. The computer system of claim 11, further comprising:

responsive to receiving notification of completion of the request for service, program instructions to delete the information from the information repository, related to the service requestor and to the service request.

20. A computer program product for registering participants in an information exchange, the computer program product comprising:

program instructions to receive one or more requests to register in an information exchange from a set of requestors, wherein the set of requestors includes service requestors, information requestors, and service providers;

sending a request for credentials that authenticate each requestor of the set of requestors, wherein the set of requestors are comprised of;

service requestors, service providers, and information providers that provide information regarding service requestors, based on information requested by service providers;

sending to requestors of the set of requestors that provide services, a request to identify one or more services provided;

sending to requestors of the set of requestors that provide information, a request to identify one or more types of information provided;

sending to requestors of the set of requestors that request services, a request to confirm information providers that include a type of information for the service requestor; and

responsive to validating received information that authenticates one or more requestors of the set of requestors, registering in the information exchange, the one or more requestors of the set of requestors that provided authentication information that is validated.