Contextual conversation processing in telecommunication applications

• US 9,509,838 B2
• Filed: 12/04/2013
• Issued: 11/29/2016
• Est. Priority Date: 02/28/2008
• Status: Active Grant

• Current Assignee: Conversation Processing Intelligence Corporation
• Original Assignee: Computer Products for Education Incorporated
• Inventors: Leeds, Richard, Gasper, Elon
• Primary Examiner(s): Elahee, Md S
• Application Number:
  US14/097,072
• Publication Number:
  US 20140161250A1
• Time in Patent Office: 1,091 Days
• Field of Search: 379/48, 379/72, 379/76, 379/88.16, 379/88.22, 379/100.06, 379/142.04, 379/164, 379/179, 379/192, 379/252, 379/85, 379/88.23, 463/42, 1/1
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/65 Recording arrangements for recording a message from the calling party in the exchange H04M3/50
• CPC Class Codes: H04M 1/656 for recording conversations
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04M 19/041 Encoding the ringing signal, i.e. providing distinctive or selective ringing capability
• CPC Class Codes: H04M 2201/36 Memories
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/2038 Call context notifications
• CPC Class Codes: H04M 2203/308 Personal name recording
• CPC Class Codes: H04M 2203/551 Call history
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42051 where the notification is included in the ringing tone
• CPC Class Codes: H04M 3/42221 : Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42348 : Location-based services which utilize the location information of a target

Abstract

A method for generating a ring tone for a given caller based on a prior conversation with that caller. A portion of a conversation with a given caller is recorded and stored in memory as a ring tone. When a subsequent call is received from the same caller, identified by caller ID, the ring tone is played, alerting the user to the incoming call as well as the context of their prior communication. In alternative embodiments of the invention, a prior textual or video conversation is used as the basis for a ring tone, and/or the ‘ring tone’ is delivered by other than audio means. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication.

Claims

1. A system for contextualizing and transmitting communications notifications and events that relates, without sender or manual intervention, incoming communication events to previous communication events that included conversation with the same sender, the system comprising:

a communication device having a processor for processing data to capture a segment of conversation that occurred during a communication event and to associate it with its sender;

a storage device associated with the communication device for storing the processed data;

a playback device coupled to the communication device that transmits the processed data when an incoming communication event is from the sender; and

whereby the processor is adapted to relate a previous communication event, which included conversation with the same sender, to an incoming communication event and to transmit the segment of the previous communication event to the playback device for use as a contextualized notification.

2. The system of claim 1, wherein the processed data relates to the communication event, and data retrieved from an outside source.

3. The system of claim 1, wherein the processor executes computer software code to process the data.

4. The system of claim 3, further comprising one or more auxiliary input devices for receiving data coupled solely to the recipient'"'"'s communication device.

5. The system of claim 4, wherein the auxiliary input devices comprise at least one of the following:

a sound input device, an image input device, a gesture input device, a multipoint touch screen, a location sensor, and a biometric input device.

6. The system of claim 1, wherein the stored data includes data relating to at least one of the following:

a person, a plurality of people, a legal entity, an organization, a group of entities, and a device.

7. The system of claim 1, wherein the storage device further comprises at least one of the following:

random access memory, a hard disk drive, a solid state drive, a networked device, an Internet Cloud Service, a plurality of storage devices networked together, or a plurality of storage devices.

8. The system of claim 1, wherein the playback is through a randomization, rotation, combination, concatenation, and/or transformation of the stored data, which may be automatic, semiautomatic, or mediated or selected by the actions of a user, users or other group of people.

9. The system of claim 1, wherein the communication events include at least one of the following:

a telephone call or conference, a facsimile transmission, a digital calendar event, an email, an instant message, a short message service text or chat, a social networking group program event, a document, a user input, a video transmission, and a virtual world environment program event.

10. A method of contextualizing and transmitting communication notifications and events, without sender or manual intervention, that relates incoming communication events to previous communication that included conversation with the same sender, the method comprising the steps of:

receiving an incoming communication event and associated sender identification;

storing a segment of conversation that occurred during the communication event and associated sender identifications in a storage device;

relating a new incoming communication event with a previously stored communication event which included conversation with the same sender; and

using the segment of the previously stored communication event as a contextual notification of the new incoming communication event.

11. The method of claim 10, wherein the communication event is a telephone call having caller ID identification.

12. The method of claim 10, wherein the contextual notification includes an announcement relating to a product, service or business.

13. An apparatus comprising:

a communication device having a processor for processing data to capture a segment of conversation that occurred during a communication event and to associate it with its sender without sender or manual intervention;

a storage device associated with the communication device for storing the processed data;

computer code stored in a memory and executed by the processor for relating a previous communication event to a new incoming communication event from the same sender whereby the processor extracts at least one keyword or cueing instruction from the previous communication event that indicates where the segment begins; and

a playback device for transmitting the segment of a previous communication event for use as a contextualized notification of the new communication event from the same sender.

14. The apparatus of claim 13, further including a gesture recognizer for identifying recognized gestures made by the recipient during the previous communication wherein at least one gesture was part of the cueing instruction.