System and methods for enhanced multimedia in VoIP networks

• US 9,509,849 B2
• Filed: 02/26/2016
• Issued: 11/29/2016
• Est. Priority Date: 06/23/2009
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Jackson, James, Yasrebi, Mehrad
• Primary Examiner(s): DEANE JR, WILLIAM J
• Application Number:
  US15/054,775
• Publication Number:
  US 20160182725A1
• Time in Patent Office: 277 Days
• Field of Search: 379/88.13, 379/88.12, 379/88.22, 379/214.01, 379/220.01, 37921102-21201
• US Class Current: 1/1
• CPC Class Codes: H04L 61/4557 Directories for hybrid networks, e.g. including telephone numbers
• CPC Class Codes: H04M 2203/158 Call-type dependent routing route determination based on the nature of the carried application in packet switching networks H04L45/306
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 2203/4518 Attachments to voicemail messages including annexed information, e.g. Attachments, in packet switching networks H04L51/08
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/5315 where the non-audio components are still images or video still image mailbox systems H04N1/324, intermediate storage of video signals for videophones H04N7/147
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator'"'"'s messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient'"'"'s messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.

Claims

1. A method of call forwarding comprising:

obtaining, by a system comprising a processor, routing information for a call placed from equipment of a caller to equipment of a call recipient;

routing, by the system, the call to the equipment of the call recipient according to the routing information, the call including signaling information indicating that the call is not to be forwarded to a voicemail system associated with the call recipient;

responsive to determining the call has not been answered by the equipment of the call recipient, rerouting, by the system, the call to a messaging system associated with the caller;

generating, by the system, a recorded message by recording a message supplied by the equipment of the caller;

creating an enhanced message comprising the recorded message and a link to previously stored additional content;

obtaining, by the system, alternate contact information associated with the call recipient that differs from the routing information; and

transmitting, by the system, the enhanced message according to the alternate contact information associated with the call recipient.

2. The method of claim 1, further comprising receiving, by the system, from the equipment of the caller, instructions to associate the link with the recorded message.

3. The method of claim 1, wherein the previously stored additional content can be modified prior to the call recipient utilizing equipment to access the previously stored additional content.

4. The method of claim 1, wherein the previously stored additional content can be deleted prior to the call recipient utilizing equipment to access the previously stored additional content.

5. The method of claim 1, wherein the previously stored additional content comprises a second recorded message.

6. The method of claim 1, wherein the obtaining the alternate contact information comprises performing a telephone number mapping query to determine the alternate contact information associated with the call recipient.

7. The method of claim 1, wherein the alternate contact information is an email address.

8. The method of claim 1, wherein the alternate contact information is obtained from the routing information.

9. A machine-readable storage device, comprising executable instructions that, when executed by a processor, facilitate performance of operations, comprising:

routing a call initiated by equipment of a caller to equipment of a call recipient according to routing information, the call including signaling information indicating that the call is not to be forwarded to a voicemail system associated with the call recipient;

responsive to determining the call has not been answered by the equipment of the call recipient, forwarding the call to a messaging system associated with the caller;

generating a recorded message associated with the caller;

creating an enhanced message comprising the recorded message and a link to previously stored additional content;

obtaining alternate contact information associated with the call recipient that differs from the routing information; and

submitting the enhanced message according to the alternate contact information associated with the call recipient.

10. The machine-readable storage device of claim 9, wherein the operations further comprise receiving from the equipment of the caller instructions to supply the recorded message to the call recipient with the link.

11. The machine-readable storage device of claim 9, wherein the previously stored additional content can be modified prior to the call recipient utilizing equipment to access the previously stored additional content.

12. The machine-readable storage device of claim 9, wherein the previously stored additional content can be deleted prior to the call recipient utilizing equipment to access the previously stored additional content.

13. The machine-readable storage device of claim 9, wherein the obtaining the alternate contact information comprises submitting a telephone number mapping query to obtain the alternate contact information for the call recipient.

14. The machine-readable storage device of claim 13, wherein the obtaining the alternate contact information further comprises receiving the alternate contact information from a telephone number mapping server.

15. The machine-readable storage medium device of claim 9, wherein the alternate contact information is obtained from the routing information.

16. An apparatus comprising:

a processor; and

a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising;

obtaining first contact information associated with a call recipient to facilitate a call between equipment of a caller and equipment of the call recipient;

facilitating the call between the equipment of the caller and the equipment of the call recipient according to the first contact information, and preventing the call from being forwarded to a voicemail service associated with the call recipient;

upon determining the call has not been answered by the equipment of the call recipient, generating a recorded message associated with the caller;

creating an enhanced message comprising the recorded message and a link to previously stored additional content;

obtaining second contact information associated with the call recipient, the second contact information differing from the first contact information; and

submitting the enhanced message according to the second contact information.

17. The apparatus of claim 16, wherein the previously stored additional content can be modified prior to the call recipient utilizing equipment to access the previously stored additional content.

18. The apparatus of claim 16, wherein the previously stored additional content can be deleted prior to the call recipient utilizing equipment to access the previously stored additional content.

19. The apparatus of claim 16, wherein the previously stored additional content comprises a second recorded message.

20. The apparatus of claim 16, wherein the second contact information is an email address.