Gathering information for members of call

• US 9,509,850 B2
• Filed: 10/23/2015
• Issued: 11/29/2016
• Est. Priority Date: 01/09/2015
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Low, Andrew R., Winter, Travis R.
• Primary Examiner(s): MIZRAHI, DIANE D
• Application Number:
  US14/921,154
• Publication Number:
  US 20160205256A1
• Time in Patent Office: 403 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06F 16/275 Synchronous replication
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G10L 15/30 Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
• CPC Class Codes: G10L 25/54 for retrieval
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04L 65/4038 with floor control
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 3/562 where the conference facilities are distributed
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04M 7/1205 where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
• CPC Class Codes: H04W 4/08 User group management
• CPC Class Codes: H04W 84/042 Public Land Mobile systems, e.g. cellular systems

Abstract

Responsive to detecting a call from a first user into a call system, a user identifier associated with the first user to can be added to respective user information stored in an e-meeting data structure associated with the call. A determination can be made as to whether the call system recognizes the user identifier associated with the first user and, responsive to determining the call system does not recognize the user identifier associated with the first user, a determination can be made as to whether the call system recognizes a voice of the first user. If the call system does not recognize the voice of the first user, a location of the first user can be identified by processing the user identifier. The location of the first user can be added to respective user information stored in the e-meeting data structure. An e-meeting can be generated for the call.

Claims

1. A method, comprising:

responsive to detecting a call from a first user into a call system, adding a user identifier associated with the first user to respective user information stored in an e-meeting data structure associated with the call;

determining whether the call system recognizes the user identifier associated with the first user;

responsive to determining the call system does not recognize the user identifier associated with the first user, determining whether the call system recognizes a voice of the first user;

responsive to determining the call system does not recognize the voice of the first user, identifying, executing a processor processing the user identifier associated with the first user, a location of the first user and adding the location of the first user to respective user information stored in the e-meeting data structure associated with the call; and

generating an e-meeting for the call, the e-meeting including as participants the first user and at least a second user.

2. The method of claim 1, further comprising:

determining whether the call system recognizes a voice of a third user; and

responsive to determining the call system does recognize the voice of the third user, adding information associated with the third user to the e-meeting data structure.

3. The method of claim 2, further comprising:

responsive to determining the call system does recognize the voice of the third user, determining whether the e-meeting contains information for the third user that is not related to the recognized third user; and

responsive to determining that the e-meeting for the third user contains information for the third user that is not related to the recognized third user, removing from the e-meeting the information for the third user that is not related to the recognized third user;

wherein adding information associated with the third user to the e-meeting data structure comprises adding information for the third user that does not include the removed information.

4. The method of claim 1, further comprising:

presenting to at least the second user a view of a dashboard, the dashboard presenting a profile of at least the first user, the profile comprising at least the location of the first user and at least one type of information selected from a group consisting of identified skills of the first user, a latest post made by the first user to a social network site, forum or blog, and a latest blog created or maintained by the first user.

5. The method of claim 4, wherein the dashboard further presents a hierarchy of teams or groups represented by a plurality of users participating in the e-meeting.

6. The method of claim 4, wherein the dashboard further indicates a portion of users participating in the e-meeting who are associated with each of a plurality of groups.

7. The method of claim 6, wherein the dashboard further indicates a portion of users participating in the e-meeting who are associated with each of a plurality of sub groups.