Telecommunication revenue management system
First Claim
1. A telecommunications management system, comprising:
- a telephone management system configured to initiate a telephone call from a calling party to a called party, the called party being associated with a cellular telephone number; and
a revenue management system, in communication with the telephone management system, the revenue management system comprising;
a server configured to;
query a plurality of databases to determine whether the cellular telephone number is associated with an account,query the plurality of databases to determine whether the cellular telephone number is billable,direct the telephone management system to complete the telephone call in response to determining that the cellular telephone number is associated with an account and is billable,direct the telephone management system to establish a new account associated with the cellular telephone number in real time while the calling party and the called party are attempting to complete the telephone call and then complete the telephone call once a new account has been established in response to determining that the cellular telephone number is not associated with an account and is billable, anddirect the telephone management system to terminate the telephone call in response to determining that the cellular telephone number is not billable.
10 Assignments
1 Petition
Accused Products
Abstract
Disclosed is an improved revenue call management system for use with a telecommunication system. The revenue management system preferably includes a remote server, a user database, and a plurality of databases. When a call is placed, the revenue management system queries the user database based on the telephone number dialed to bill the appropriate account. If no account exists for the dialed telephone number, the revenue system queries a multitude of internal and external databases to determine if the dialed telephone number is billable. If the telephone number is un-billable, the collect call attempt is terminated. The revenue management system is capable of establishing accounts in real time while the caller and called party are on the line.
-
Citations
20 Claims
-
1. A telecommunications management system, comprising:
-
a telephone management system configured to initiate a telephone call from a calling party to a called party, the called party being associated with a cellular telephone number; and a revenue management system, in communication with the telephone management system, the revenue management system comprising; a server configured to; query a plurality of databases to determine whether the cellular telephone number is associated with an account, query the plurality of databases to determine whether the cellular telephone number is billable, direct the telephone management system to complete the telephone call in response to determining that the cellular telephone number is associated with an account and is billable, direct the telephone management system to establish a new account associated with the cellular telephone number in real time while the calling party and the called party are attempting to complete the telephone call and then complete the telephone call once a new account has been established in response to determining that the cellular telephone number is not associated with an account and is billable, and direct the telephone management system to terminate the telephone call in response to determining that the cellular telephone number is not billable. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A telephone management system for initiating a telephone call from a calling party to a called party, the called party being associated with a cellular telephone number, the telephone management system comprising:
-
a server configured to; query a revenue management system to determine whether the cellular telephone number is associated with an account and to determine whether the cellular telephone number is billable, and receive an instruction from the revenue management system, the instruction being; a first instruction to direct the telephone management system to establish a new account associated with the cellular telephone number in real time while the calling party and the called party are attempting to complete the telephone call and then complete the telephone call once a new account has been established in response to determining that the cellular telephone number is not associated with an account and is billable, a second instruction to direct the telephone management system to complete the telephone call in response to determining that the cellular telephone number is associated with an account and is billable, or a third instruction to direct the telephone management system to terminate the telephone call in response to determining that the cellular telephone number is not billable, and instruct a user workstation to establish the new account associated with the cellular telephone number in real time while the calling party and the called party are attempting to complete the telephone call in response to the server receiving the first instruction, and a switch configured to; route the telephone call from a corresponding telephone from among a plurality of telephones to a cellular telephone associated with the cellular telephone number in response to the server receiving the second instruction, and terminate the telephone call in response to the server receiving the third instruction. - View Dependent Claims (10, 11, 12, 13, 14)
-
-
15. A revenue management system for initiating a telephone call from a calling party to a called party, the called party being associated with a cellular telephone number, the revenue management system comprising:
-
one or more storage devices configured to store a plurality of databases; a server configured to; query the plurality of databases to determine whether the cellular telephone number is associated with an account and whether the cellular telephone number is billable in response to receiving a request from a telephone management system, direct the telephone management system to complete the telephone call in response to determining that the cellular telephone number is associated with an account and is billable, direct the telephone management system to establish a new account associated with the cellular telephone number in real time while the calling party and the called party are attempting to complete the telephone call and then complete the telephone call once a new account has been established in response to determining that the cellular telephone number is not associated with an account and is billable, and direct the telephone management system to terminate the telephone call in response to determining that the cellular telephone number is not billable. - View Dependent Claims (16, 17, 18, 19, 20)
-
Specification