Chemical suicide protocol for emergency response
DCFirst Claim
1. A computer-implemented method to guide a dispatcher when communicating vocally with a caller via a communication device regarding an incident involving a victim of a possible chemical suicide, and for predicting the likelihood of the incident being a chemical suicide, the computer-implemented method comprising:
- presenting, on a dispatch center computer device, a pre-scripted interrogation comprising a plurality of preprogrammed inquiries for the dispatcher to ask the caller in order to systematically obtain a description of the incident involving the possible chemical suicide, wherein the description of the incident comprises caller responses to the plurality of preprogrammed inquiries, and wherein the preprogrammed inquiries of the pre-scripted interrogation include;
asking the type of structure in which the possible chemical suicide occurred,asking about observable indicators of chemical suicide;
receiving, on the dispatch center computer device, dispatcher-entered input representative of caller responses to the preprogrammed inquiries of the pre-scripted interrogation;
determining automatically on the dispatch center computer device a predictive value based on dispatcher-entered input representative of caller responses to one or more of the preprogrammed inquires, wherein the predictive value represents the likelihood that a chemical suicide occurred; and
determining a priority of the incident based, at least in part, on the predictive value.
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Abstract
Systems and methods are provided to guide an emergency dispatcher in responding to emergency calls involving a possible chemical suicide. The systems and methods can include an emergency medical dispatch protocol configured to facilitate rapid, uniform, and consistent handling of events involving a possible chemical suicide. The emergency medical dispatch protocol includes one or more dispatch protocols configured for particular incidents or emergency situations, such as to aid the dispatcher in processing calls relating to chemical suicides. The emergency medical dispatch protocol presents a pre-scripted interrogation, including preprogrammed inquiries for a dispatcher to ask the caller. The pre-scripted interrogation of the dispatch protocol facilitates rapid, uniform, and consistent responses to incidents with chemical suicide. The dispatch protocol may utilize a diagnostic tool to evaluate the likelihood of a chemical suicide, increase scene safety, and facilitate deployment of responders as quickly as possible.
196 Citations
22 Claims
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1. A computer-implemented method to guide a dispatcher when communicating vocally with a caller via a communication device regarding an incident involving a victim of a possible chemical suicide, and for predicting the likelihood of the incident being a chemical suicide, the computer-implemented method comprising:
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presenting, on a dispatch center computer device, a pre-scripted interrogation comprising a plurality of preprogrammed inquiries for the dispatcher to ask the caller in order to systematically obtain a description of the incident involving the possible chemical suicide, wherein the description of the incident comprises caller responses to the plurality of preprogrammed inquiries, and wherein the preprogrammed inquiries of the pre-scripted interrogation include; asking the type of structure in which the possible chemical suicide occurred, asking about observable indicators of chemical suicide; receiving, on the dispatch center computer device, dispatcher-entered input representative of caller responses to the preprogrammed inquiries of the pre-scripted interrogation; determining automatically on the dispatch center computer device a predictive value based on dispatcher-entered input representative of caller responses to one or more of the preprogrammed inquires, wherein the predictive value represents the likelihood that a chemical suicide occurred; and determining a priority of the incident based, at least in part, on the predictive value. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A computer system to guide a dispatcher when communicating with a caller vocally via a communication device regarding a victim of an incident involving a possible chemical suicide, and for predicting the likelihood of the incident being a chemical suicide, the computer system comprising:
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a processor; an output device in communication with the processor; an input device in communication with the processor; and a memory in communication with the processor, the memory comprising; a chemical suicide protocol comprising a logic tree that is configured to determine a predictive value, the chemical suicide protocol configured to present on the output device a pre-scripted interrogation comprising a plurality of preprogrammed inquiries for the dispatcher to ask the caller in order to systematically obtain a description of the incident involving the possible chemical suicide, wherein the description of the incident comprises caller responses to the plurality of preprogrammed inquiries, and wherein the preprogrammed inquiries of the pre-scripted interrogation include; asking the type of structure the possible chemical suicide occurred, asking about observable indicators of chemical suicide; receive, via the input device, dispatcher-entered input corresponding to caller responses to the preprogrammed inquiries of the pre-scripted interrogation, determine automatically on the dispatch center computer device a predictive value based on dispatcher-entered input representative of caller responses to one or more of the preprogrammed inquires, wherein the predictive value represents the likelihood that a chemical suicide occurred, and determine a priority of the incident based, at least in part, on the predictive value. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21)
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22. A non-transitory computer-readable storage medium having stored thereon computer-readable instruction code for a dispatch center computer to perform a method to assist a dispatcher when communicating vocally with a caller via a communication device regarding a victim of an incident involving a possible chemical suicide, the method comprising:
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presenting on a dispatch center computer device a pre-scripted interrogation comprising a plurality of preprogrammed inquiries for the dispatcher to ask the caller to systematically obtain a description of the incident, the description of the incident comprising caller responses to the plurality of preprogrammed inquiries, wherein the dispatch center computer device includes a logic tree configured to determine the preprogrammed inquiries of the pre-scripted interrogation and automatically determine a predictive value based on dispatcher-entered input representative of caller responses to one or more of the preprogrammed inquires, and wherein the plurality of preprogrammed inquiries of the pre-scripted interrogation include asking the type of structure the possible chemical suicide occurred, asking about observable indicators of chemical suicide; receiving dispatcher-entered input on the dispatch center computer device representative of caller responses to the preprogrammed inquiries of the pre-scripted interrogation; assigning on the dispatch center computer device a predictive value determined by the logic tree and the pre-scripted interrogation, wherein the predictive value represents a determined probability that the incident involves a chemical suicide; and determining a priority of the incident based, at least in part, on the predictive value.
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Specification