Telecommunication call management and monitoring system with voiceprint verification
First Claim
1. A system, comprising:
- a database;
a control platform configured to;
receive biometric data related to a user;
store the biometric data in the database;
receive identifying information related to the user; and
store the identifying information in the database in correspondence with the biometric data of the user; and
an authentication module configured to;
receive second biometric data related to a second user;
receive second identifying information related to the second user;
find in the database third identifying information that substantially matches the second identifying information received from the second user;
retrieve from the database third biometric data associated with the third identifying information;
compare the second biometric data received from the user with the third biometric data retrieved from the database; and
authenticate the second user based on the comparison.
9 Assignments
1 Petition
Accused Products
Abstract
A secure telephone call management system is provided for authenticating users of a telephone system in an institutional facility. Authentication of the users of the telephone call management system is accomplished by using a personal identification number, biometric means, and/or radio frequency means. The secure telephone call management system includes accounting software capable of limiting access to the system based on funds in a user'"'"'s account, and includes management software capable of implementing widespread or local changes to the system. The system monitors a conversation in the telephone call to detect a presence of a first characteristic in audio of the conversation, and terminates the telephone call if the first characteristic does not match a second characteristic of biometric information of a user or a called party.
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Citations
20 Claims
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1. A system, comprising:
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a database; a control platform configured to; receive biometric data related to a user; store the biometric data in the database; receive identifying information related to the user; and store the identifying information in the database in correspondence with the biometric data of the user; and an authentication module configured to; receive second biometric data related to a second user; receive second identifying information related to the second user; find in the database third identifying information that substantially matches the second identifying information received from the second user; retrieve from the database third biometric data associated with the third identifying information; compare the second biometric data received from the user with the third biometric data retrieved from the database; and authenticate the second user based on the comparison. - View Dependent Claims (4, 5, 6, 7, 8, 9)
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2. The system of claim wherein the control platform is further configured to:
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receive further information related to the user; store the further information in the database in correspondence with the biometric data of the user. - View Dependent Claims (3)
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10. A method, comprising:
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receiving biometric data related to a user; storing the biometric data in a database; receiving identifying information related to the user; storing the identifying information in the database in correspondence with the biometric data of the user; receiving second biometric data related to a second user; receiving second identifying information related to the second user; finding in the database third identifying information that substantially matches the second identifying information received from the second user; retrieving from the database third biometric data associated with the third identifying information; comparing the second biometric data received from the user with the third biometric data retrieved from the database; and authenticating the second user based on the comparing. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A method comprising:
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monitoring audio information of a telephone call wherein the audio information contains the speech of a user; obtaining biometric data related to the user from the audio information; and storing the biometric data in a database; receiving identifying information related to the user; storing the identifying information in the database in correspondence with the biometric data of the user; receiving second biometric data related to a second user; receiving second identifying information related to the second user; finding in the database third identifying information that substantially matches the second identifying information received from the second user; retrieving from the database third biometric data associated with the third identifying information; comparing the second biometric data received from the user with the third biometric data retrieved from the database; and authenticating the second user based on the comparing. - View Dependent Claims (17, 18, 19, 20)
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Specification