Computer control of online social interactions based on conversation processing

• US 9,521,252 B2
• Filed: 12/13/2013
• Issued: 12/13/2016
• Est. Priority Date: 02/28/2008
• Status: Active Grant

• Current Assignee: Conversation Processing Intelligence Corporation
• Original Assignee: Computer Products for Education Incorporated
• Inventors: Leeds, Richard, Gasper, Elon
• Primary Examiner(s): Elahee, Md S
• Application Number:
  US14/106,167
• Publication Number:
  US 20140177813A1
• Time in Patent Office: 1,096 Days
• Field of Search: 379/48, 379/72, 379/76, 379/88.16, 379/88.22, 379/100.06, 379/142.04, 379/164, 379/179, 379/192, 379/252, 379/88.04, 379/88.13, 704/272, 370/352, 725/18
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/65 Recording arrangements for recording a message from the calling party in the exchange H04M3/50
• CPC Class Codes: H04M 1/656 for recording conversations
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04M 19/041 Encoding the ringing signal, i.e. providing distinctive or selective ringing capability
• CPC Class Codes: H04M 2201/36 Memories
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/2038 Call context notifications
• CPC Class Codes: H04M 2203/308 Personal name recording
• CPC Class Codes: H04M 2203/551 Call history recording a computer conference H04L12/1831
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion telephones including GPS signal receivers H04M2250/10
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42051 where the notification is included in the ringing tone
• CPC Class Codes: H04M 3/42221 : Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42348 : Location-based services which utilize the location information of a target

Abstract

A method for computer control of online social interactions based on conversation processing. A portion of a conversation with a given user is recorded, stored in memory, and processed so as to influence subsequent interactions. These may include audio or other contextualized annunciations of subsequent telephone calls. Other modes addressing conversational processing for social purposes can result in interwoven conversation guided among threads of interest, advertising and incented participation of conversational content and placement. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication, including smart phones and adaptive forums chat rooms.

Claims

1. A system for computer control of social interactions based on voice conversation processing with a caller from a communication event, comprising:

a network interface for accessing via a the conversation, to capture an advertisement message or commercial solicitation;

a processor for detecting the advertisement message or commercial solicitation; and

a controller for associating contextually the captured message or commercial solicitation and for extracting selectively to re-convey accordingly via the network at least a portion of the advertisement message or commercial solicitation as a notification to a new communication with the caller.

2. The system of claim 1, wherein the re-conveyed portion of the advertisement message or commercial solicitation is commercially targeted adaptively, whereby such re-conveyed portion comprises an advertisement ring or an adaptive forum post.

3. The system of claim 2, wherein the re-conveyed portion of the accessed advertisement message or commercial solicitation is commercially targeted adaptively, and said re-conveyed portion further includes advertisement routing, or other content interwoven from a plurality of databases accessible via the network.

4. Adaptive network apparatus comprising:

an interface that accesses at least one device electronically or wirelessly coupled to a network that sources interactively a voiced conversational media stream with a caller from a communication event; and

a controller that detects automatically at least one contextual feature in the conversational media stream by associating said feature with network sources, electronic advertisement, and an incented electronic payment adaptively, such that the controller extracts selectively at least a portion of the conversational media stream that relates contextually to said detected feature, and accordingly conveys said extracted portion via the network to a selected device coupled thereto as a notification to a new communication with the caller.

5. Adaptive network or forum method comprising steps:

accessing by a network or forum interface electronically or wirelessly at least one device coupled to a network or forum that sources interactively a voiced conversational media stream with a caller from a communication event; and

detecting automatically by a controller at least one contextual feature in the conversational media stream by associating said feature with network sources, electronic advertisement, and an incented electronic payment adaptively, whereby the controller extracts selectively at least a portion of said conversational media stream that relates contextually to said detected feature, and accordingly conveys said extracted portion via the network or forum to a selected device coupled thereto as a notification to a new communication with the caller.

6. A system for contextually-targeted delivery of all or part of advertising communications to telecommunication device users based on voice conversation processing with a caller from a communication event, comprising:

a telecommunication device having a processor for processing data extracted from the voice conversation with the caller;

a storage device coupled to the telecommunication device for storing the processed extracted data, said processed data comprising all or part of interactive feedback, speech, ringtone, video, audio, coupon, e-commerce, text, or social content;

an interface for accessing advertising information coupled to the processor for processing; and

a playback device coupled to the telecommunication device that transmits the processed data as a notification to a new communication event with the caller;

whereby the processor is adapted to modify the processed data with advertising information based on user telecommunications activities and cause the playback device to playback all or part of the stored data to the caller.

7. The system of claim 6, wherein the processed data comprises at least one social recommendation coupon using a friend'"'"'s voice.

8. The system of claim 6, wherein the processor processes such processed data to automatically run analytic software, or monitor one or more verbal or gesture cues in the processed data.