Communication reminders

• US 9,521,261 B2
• Filed: 08/04/2014
• Issued: 12/13/2016
• Est. Priority Date: 05/20/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Kalpathy Narayanan, Giridhar
• Primary Examiner(s): TRAN, QUOC DUC
• Application Number:
  US14/450,902
• Publication Number:
  US 20140341087A1
• Time in Patent Office: 862 Days
• Field of Search: 379/88.12, 379/142.01, 379/142.1, 379/142.15, 379/210.01, 379/211.01, 455/414.1, 455/415
• US Class Current: 1/1
• CPC Class Codes: H04M 1/2473 Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface) details of API H04M7/0021
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/27475 using interactive graphical means or pictorial representations
• CPC Class Codes: H04M 1/2749 Automatic dialling or redialling systems, e.g. on off-hook or redial on busy
• CPC Class Codes: H04M 1/575 Means for retrieving and displaying personal data about calling party
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 1/72451 according to schedules, e.g. using calendar applications
• CPC Class Codes: H04M 1/72484 wherein functions are triggered by incoming communication events
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/432 Arrangements for calling a subscriber at a specific time, e.g. morning call service
• CPC Class Codes: H04M 3/565 relating to time schedule aspects
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

Embodiments are configured to provide reminders associated with communications and other events. In an embodiment, components of a communication system can operate to generate, maintain, and implement reminders associated with communications and other events. A reminder can be automatically generated and scheduled for one or more users of the communication system when a user is unavailable or unable to take a call. Reminders can be generated to include information which can be used to establish a communication event for a subsequent communication associated with each reminder.

Claims

1. A computer-implemented method for communicating between two or more devices comprising:

receiving an incoming call at a first device associated with a called party from a caller using a second device, wherein the incoming call includes an identifier comprising one or more of;

an identifier for the caller and an identifier for the second device;

determining a status of the incoming call, wherein the status is one of;

complete and uncomplete;

when the status of the incoming call is uncomplete, automatically creating a call reminder for the incoming call having a two-way reminder type; and

,

using the call reminder to schedule a subsequent call between the caller and the called party.

2. The computer-implemented method of claim 1, further comprising determining the incoming call is uncomplete when one or more of the following conditions are met:

the first device is unavailable;

the first device is powered off;

the called party does not answer the incoming call; and

the incoming call is transferred to a voicemail system for the called party.

3. The computer-implemented method of claim 1, further comprising using end-point details to create the call reminder including identifying the first device to receive the subsequent call at one time and a third device to receive the subsequent call at another time.

4. The computer-implemented method of claim 1, further comprising using contact details of one or more of the caller and the called party to create the call reminder.

5. The computer-implemented method of claim 1, wherein the call reminder further comprises recurring reminder settings, snooze option settings, and a reminder time.

6. The computer-implemented method of claim 1, further comprising using touch inputs to interact with the call reminder.

7. The computer-implemented method of claim 1, further comprising using a declining action to generate a reschedule request for the call reminder including a reschedule time.

8. The computer-implemented method of claim 1, further comprising providing the call reminder to the caller according to one or more preferred end-point details of the caller.

9. The computer-implemented method of claim 1, further comprising creating the call reminder including creating one or more of a reminder subject, an importance level, and an endpoint.

10. The computer-implemented method of claim 1, wherein automatically creating a call reminder for the incoming call having the two-way reminder type further comprises creating a call reminder for the caller at the second device and a call reminder for the called party at the first device.

11. The computer-implemented method of claim 10, further comprising using visual, audible, tactile, or other cues to alert or inform the caller and the called party of the subsequent call associated with the call reminder.

12. The computer-implemented method of claim 1, wherein the call reminder comprises an invitation for a calendar application.

13. A mobile communication device comprising:

a processor; and

a memory communicatively coupled to the processor, the memory storing computer-readable instructions that when executed by the processor cause the mobile communication device to;

initiate an outgoing call from a caller at the mobile communication device to a called party at a remote device;

automatically create a call reminder for the caller when a status of the outgoing call is uncomplete; and

use the call reminder to schedule a subsequent call between the caller and the called party.

14. The mobile communication device of claim 13, further comprising computer-readable instructions that when executed by the processor cause the mobile communication device to determine the status of the outgoing call is uncomplete when the mobile device receives an indication of one or more of the following:

the remote device is unavailable;

the remote device is powered off;

the called party did not answer the outgoing call; and

the outgoing call was transferred to a voicemail system for the called party.

15. The mobile communication device of claim 13, further comprising computer-readable instructions that when executed by the processor cause the mobile communication device to include end-point details for the remote device to receive the subsequent call at a first time and a second remote-device to receive the subsequent call at a second time.

16. The mobile communication device of claim 13, wherein the call reminder further comprises one or more of recurring reminder settings, snooze option settings, and preferred end-point details.

17. The mobile communication device of claim 13, further comprising computer-readable instructions that when executed by the processor cause the mobile communication device to receive touch inputs as part of interacting with the call reminder.

18. The mobile communication device of claim 13, further comprising computer-readable instructions that when executed by the processor cause the mobile communication device to automatically create the call reminder for the caller and the called party when the call reminder is a two-way type reminder.

19. The mobile communication device of claim 13, further comprising computer-readable instructions that when executed by the processor cause the mobile communication device to automatically send the call reminder to the called party at the remote device when the call reminder is a two-way type reminder.

20. The mobile communication device of claim 19, further comprising computer-readable instructions that when executed by the processor cause the mobile communication device to include preferred end-point details for the caller in the call reminder sent to the called party.