Controlled communication between residents of controlled-environment facilities

• US 9,525,773 B2
• Filed: 07/21/2015
• Issued: 12/20/2016
• Est. Priority Date: 07/02/2014
• Status: Active Grant

• Current Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Original Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Inventors: Edwards, Adam C.
• Primary Examiner(s): TRAN, QUOC DUC
• Application Number:
  US14/804,723
• Publication Number:
  US 20160006865A1
• Time in Patent Office: 518 Days
• Field of Search: 379/32.01, 379/114.17, 379/114.21, 379/114.24, 379/188, 379/201.07
• US Class Current: 1/1
• CPC Class Codes: H04M 15/09 Third party charged communications
• CPC Class Codes: H04M 15/7652 shared by users
• CPC Class Codes: H04M 2203/5018 Initiating a conference during a two-party conversation, i.e. three-party-service or three-way-call computer conference organisation arrangements H04L12/1818
• CPC Class Codes: H04M 2203/558 Databases
• CPC Class Codes: H04M 3/2272 Subscriber line supervision circuits, e.g. call detection circuits
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656

Abstract

Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored. At least one of the residents may be charged for the communication, such as by charging a community communications account maintained to the benefit of at least one of the residents.

Claims

1. A method comprising:

receiving, by at least one controlled-environment facility communications control system, an indication of initiation of communication from a first controlled-environment facility resident, using a first communications device, with a second controlled-environment facility resident;

establishing a direct communication link between the first communications device and a second communications device in use by the second controlled-environment facility resident, by the at least one controlled-environment facility communication control system, under control of the at least one controlled-environment facility communication control system; and

alerting an investigator, by the at least one controlled-environment facility communication control system, that the first and second residents are communicating, in response to establishing the communication link by the at least one controlled-environment facility communication control system.

2. The method of claim 1, further comprising:

initiating, by the at least one controlled-environment facility communication control system, the alerting of the investigator that the first and second residents are communicating when at least one of the first and second residents is a target resident.

3. The method of claim 1, further comprising:

monitoring the communication by the at least one controlled-environment facility communication control system; and

initiating, by the at least one controlled-environment facility communication control system, the alerting the investigator that the first and second residents are communicating in response to recognition of use of at least one keyword during the communication by the at least one controlled-environment facility communication control system.

4. The method of claim 1, further comprising:

monitoring the communication by at least one investigator, through the at least one controlled-environment facility communication control system, in response to the alerting of the investigator that the first and second residents are communicating.

5. The method of claim 1, further comprising:

determining, by the at least one controlled-environment facility communication control system, that the residents are not allowed to communicate with one another;

establishing, by the at least one controlled-environment facility communication control system, the communication between the first communications device and the second communications device in use by the other controlled-environment facility resident, despite a determination and/or a predetermination that the first and second residents are not allowed to communicate with one another; and

initiating, by the at least one controlled-environment facility communication control system, the alerting of the investigator that the first and second residents are communicating in response to the determination and/or a predetermination that the first and second residents are not allowed to communicate with one another.

6. The method of claim 1, further comprising monitoring the communication through the controlled-environment facility communication control system.

7. The method of claim 1, further comprising recording the communication.

8. The method of claim 1, wherein the first and second residents are residents of different controlled-environment facilities.

9. The method of claim 1, wherein the first and second residents are residents of the same controlled-environment facility.

10. The method of claim 1, wherein the alerting the investigator comprises alerting the investigator by at least one of:

an email a text message, or a telephone call.

11. A method comprising:

receiving, by at least one controlled-environment facility communications control system, an indication of initiation of communication from a first controlled-environment facility resident, using a first communications device, with a second controlled-environment facility resident;

determining, by the at least one controlled-environment facility communication control system, that the first and second residents are not allowed to communicate with one another;

establishing, by the at least one controlled-environment facility communication control system, the communication between the first communications device and a second communications device in use by the second controlled-environment facility resident, despite a determination and/or a predetermination that the first and second residents are not allowed to communicate with one another; and

alerting an investigator, by the at least one controlled-environment facility communication control system, that the first and second residents are communicating, in response to the determination and/or a predetermination that the first and second residents are not allowed to communicate with one another and further in response to establishing the communication.

12. The method of claim 11, further comprising monitoring the communication through the controlled-environment facility communication control system.

13. The method of claim 11, further comprising recording the communication.

14. The method of claim 11, wherein the first and second residents are residents of different controlled-environment facilities.

15. The method of claim 11, wherein the first and second residents are residents of the same controlled-environment facility.

16. The method of claim 11, wherein the alerting an investigator comprises alerting the investigator by at least one of:

an email, a text message, or a telephone call.

17. A method comprising:

receiving, by at least one controlled-environment facility communications control system, an indication of initiation of communication from a first controlled-environment facility resident, using a first communications device, with a second controlled-environment facility resident;

establishing the communication between the first communications device and a second communications device in use by the second controlled-environment facility resident, by the at least one controlled-environment facility communication control system, under control of the at least one controlled-environment facility communication control system;

receiving, by the at least one controlled-environment facility communications control system, an indication of initiation of communication from the first or second controlled-environment facility resident, using the first or second communications device, with a third controlled-environment facility resident;

establishing the communication between the first and second communications devices and a third communications device in use by the third controlled-environment facility resident, by the at least one controlled-environment facility communication control system, under control of the at least one controlled-environment facility communication control system; and

charging a community communications account maintained by at least one controlled-environment facility for the benefit of a plurality of residents including at least one of the first, second, or third controlled-environment facility residents for the communication.

18. The method of claim 17, wherein the community communications account is maintained by at least one controlled-environment facility for the benefit of at least two of the first, second or third controlled-environment facility residents.

19. The method of claim 18, wherein the community communications account maintained by at least one controlled-environment facility for the benefit of at least two of the first, second, and third residents is funded by a non-resident of the at least one controlled-environment facility.

20. The method of claim 17, wherein at least one of the first, second, and third residents is a resident of a different controlled-environment facility than the other two residents.

21. The method of claim 17, wherein the first, second, and third residents are residents of the same controlled-environment facility.

22. The method of claim 17, further comprising determining, by the at least one controlled-environment facility communication control system, whether the first, second, and third residents are allowed to communicate with one another, and establishing the communication based upon a determination that the first, second, and third residents are allowed to communicate with one another.

23. The method of claim 17, further comprising alerting an investigator, by the at least one controlled-environment facility communication control system, via at least one of:

an email, a text message or a telephone call.

24. The method of claim 17, further comprising:

determining, by the at least one controlled-environment facility communication control system, that at least two of the first, second, and third residents are not allowed to communicate with one another;

establishing, by the at least one controlled-environment facility communication control system, the communication between the first and second communications device and the third communications device in use by the third controlled-environment facility resident, despite a determination and/or a predetermination that at least two of the first, second, and third residents are not allowed to communicate with one another; and

alerting an investigator, by the at least one controlled-environment facility communication control system, that the first, second, and third residents are communicating.

25. The method of claim 24 wherein the alerting an investigator comprises sending the investigator an email or a text message, or calling the investigator.

26. The method of claim 17, further comprising:

determining, by the at least one controlled-environment facility communication control system, that at least two of the first, second, and third residents are not allowed to communicate with one another;

establishing, by the at least one controlled-environment facility communication control system, the communication between the first and second communications device and the third communications device in use by the third controlled-environment facility resident, despite a determination and/or a predetermination that at least two of the first, second, and third residents are not allowed to communicate with one another; and

monitoring and/or recording the communication, by the at least one controlled-environment facility communication control system.

27. A method comprising:

receiving, by at least one controlled-environment facility communications control system, an indication of initiation of a communication from a first controlled-environment facility resident, using a communications device, with a second controlled-environment facility resident;

establishing a direct communication link between the first communications device and a second communications device in use by the second controlled-environment facility resident, by the at least one controlled-environment facility communication control system, under control of the at least one controlled-environment facility communication control system; and

limiting a duration of the communication.

28. The method of claim 27, wherein the duration of the communication is selectively limited based upon a nature of the communication.

29. The method of claim 28, wherein the nature of the communication is educational and the duration is for a fixed time for instruction and questions and answers.

30. The method of claim 28, wherein the nature of the communication is personal and the duration is unlimited.

31. The method of claim 27, wherein the duration of the communication is selectively unlimited.

32. The method of claim 27, wherein at least one of the first and second communications devices is a communal communications device and the limiting of the duration of the communication is based on at least one of the first and second communications devices being a communal communications device.