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Discovery and mining of performance information of a device for anticipatorily sending updates to the device

  • US 9,531,588 B2
  • Filed: 12/16/2011
  • Issued: 12/27/2016
  • Est. Priority Date: 12/16/2011
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • receiving, by a service component of a first computing device, one or more of contextual information indicating one or more portions of an operating environment of a second computing device or user activity information indicating at least one present, past or inferred future user activity for a user of the second computing device;

    receiving performance information that is associated with one or more operations being performed by the second computing device in the operating environment;

    correlating at least one of the contextual information or the user activity information with the performance information,the correlating including receiving, by the service component of the first computing device which receives the one or more of the contextual information or the user activity information, first information that is associated with one or more communications about at least one of one or more hardware issues or one or more software issues associated with at least one of the contextual information or the performance information; and

    in response to correlating the at least one of the contextual information or the user activity information with the performance information, anticipatorily communicating configuration information to the second computing device, the configuration information based at least in part on an inference from a probability distribution over states in accordance with a classification scheme that maps an input attribute vector associated with an input to a confidence that the input belongs to a class, the configuration information including a recommendation to at least one of not update software of the second computing device, not update hardware of the second computing device, not update an operating system of the second computing device, or not update firmware of the second computing device.

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