System, method, and computer program product for determining whether an electronic mail message is compliant with an etiquette policy

• US 9,531,656 B2
• Filed: 07/06/2015
• Issued: 12/27/2016
• Est. Priority Date: 08/06/2008
• Status: Active Grant

• Current Assignee: McAfee, LLC
• Original Assignee: McAfee, Inc. (McAfee, LLC)
• Inventors: Chebiyyam, Gopi Krishna
• Primary Examiner(s): Nguyen, Kevin
• Application Number:
  US14/792,521
• Publication Number:
  US 20160006680A1
• Time in Patent Office: 540 Days
• Field of Search: 715/782, 715/769, 715/732, 715/709, 715/862
• US Class Current: 1/1
• CPC Class Codes: G06F 21/6218 to a system of files or objects, e.g. local or distributed file system or database
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 63/0245 Filtering by information in the payload

Abstract

A system, method, and computer program product are provided for determining whether an electronic mail message is compliant with an etiquette policy. In use, a predetermined event associated with an electronic mail message is identified. Additionally, it is determined whether the electronic mail message is compliant with an etiquette policy, in response to the predetermined event. Furthermore, a reaction is performed, based on the determination.

Claims

1. A computer program product embodied on a non-transitory medium, comprising:

computer code for identifying a predetermined event associated with an electronic mail message;

computer code for determining whether the electronic mail message is compliant with an etiquette policy, wherein the etiquette policy includes a rule indicating that the electronic mail message is required to include a signature; and

computer code for reacting based on the determination, wherein the reacting includes permitting the electronic mail message to be transmitted to a next destination in a network responsive to a determination that the electronic mail message is compliant with the etiquette policy.

2. The computer program product of claim 1, wherein the reacting includes preventing the electronic mail message from reaching the next destination responsive to a determination that the electronic mail message is not compliant with the etiquette policy.

3. The computer program product of claim 1, wherein the reacting includes quarantining the electronic mail message responsive to a determination that the electronic mail message is not compliant with the etiquette policy.

4. The computer program product of claim 1, wherein the reacting includes deleting the electronic mail message responsive to a determination that the electronic mail message is not compliant with the etiquette policy.

5. The computer program product of claim 1, wherein the reacting includes at least one of categorizing the compliancy of the electronic mail message and reporting the compliancy of the electronic mail message responsive to the determination of whether the electronic mail message is compliant with the etiquette policy.

6. The computer program product of claim 1, wherein the rule further indicates that the electronic message is required to include the signature within a body of the electronic mail message.

7. The computer program product of claim 1, wherein the rule further includes that the signature is a predefined signature.

8. The computer program product of claim 1, wherein the rule further indicates that the signature is of a predefined format.

9. The computer program product of claim 1, wherein the determining is carried out utilizing an application situated on a client device.

10. The computer program product of claim 9, wherein an update for the etiquette policy is received locally at the client device.

11. The computer program product of claim 9, wherein an update for the etiquette policy is received at the client device from a server.

12. The computer program product of claim 1, further comprising computer code for displaying indicia, wherein the predetermined event includes a selection of the indicia.

13. The computer program product of claim 12, wherein the indicia includes a send icon.

14. The computer program product of claim 12, wherein the indicia includes a check icon.

15. The computer program product of claim 1, further comprising computer code for allowing a user to select a plurality of electronic mail messages for being subject to the determining and reacting.

16. The computer program product of claim 1, wherein the determining is carried out at a server device.

17. The computer program product of claim 16, wherein an update for the etiquette policy is received locally at the server device.

18. The computer program product of claim 16, wherein an update for the etiquette policy is received from a different server.

19. The computer program product of claim 1, wherein the predetermined event includes a receipt of the electronic mail message over a network.

20. The computer program product of claim 1, wherein the predetermined event includes a command received from an administrator.

21. The computer program product of claim 1, wherein the reacting includes sending at least one of an event and data to a management server indicating a result of the determination.

22. The computer program product of claim 1, wherein the reacting includes notifying at least one of an information technology (IT) department, an administrator, and management of the determination of whether the electronic mail message is compliant with the etiquette policy.

23. The computer program product of claim 1, wherein the reacting includes logging a result of the determination of whether the electronic mail message is compliant with the etiquette policy.

24. A method, comprising:

identifying, at a device that includes a processor, a predetermined event associated with an electronic mail message generated by a first client device;

determining whether the electronic mail message is compliant with an etiquette policy, wherein the etiquette policy includes a rule indicating that the electronic mail message is required to include a signature; and

reacting based on the determination, wherein the reacting includes permitting the electronic mail message to be transmitted to a next destination in a network responsive to a determination that the electronic mail message is compliant with the etiquette policy.

25. A system, comprising:

a processor;

a memory coupled to the processor; and

a module, wherein the module is configured to;

identify a predetermined event associated with an electronic mail message generated by a first client device;

determine whether the electronic mail message is compliant with an etiquette policy, wherein the etiquette policy includes a rule indicating that the electronic mail message is required to include a signature; and

react based on the determination, wherein the reacting includes permitting the electronic mail message to be transmitted to a next destination in a network responsive to a determination that the electronic mail message is compliant with the etiquette policy.

26. The system of claim 25, wherein the processor is coupled to the memory via a bus.