Push notification delivery system with feedback analysis

• US 9,531,827 B1
• Filed: 11/21/2012
• Issued: 12/27/2016
• Est. Priority Date: 06/14/2011
• Status: Active Grant

• Current Assignee: Airship Group, Inc.
• Original Assignee: Urban Airship, Inc.
• Inventors: Onnen, Erik A., Osborn, Steven L. II
• Primary Examiner(s): RECEK, JASON D
• Application Number:
  US13/683,318
• Time in Patent Office: 1,497 Days
• Field of Search: 709/217, 709/204, 709/206
• US Class Current: 1/1
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04L 67/56 Provisioning of proxy services store-and-forward switching systems in data switching networks H04L12/54
• CPC Class Codes: H04L 67/565 Conversion or adaptation of application format or content adding application control or application functional data H04L67/561

Abstract

Delivering push notifications is disclosed. A message and destination information are received. The destination information represents a destination to which a current push notification including the message should be sent. At least one of a push time and a message format are determined. The determination is based at least in part on push information associated with at least one previously sent push notification. The current push notification is sent to the destination in accordance with the determination.

Claims

1. A system for delivering push notifications comprising:

a processor configured to;

receive a message to be delivered via a specified application, and destination information, wherein the destination information represents one or more target devices associated with a user to which a current push notification including the message should be delivered via the specified application;

obtain, from a data store, a set of push information, wherein the push information comprises information developed from at least one previously sent push notification, and wherein the push information includes one or more parameters associated with a conversion of the at least one previously sent push notification through user interaction at a first device in the one or more target devices associated with the user;

process the obtained set of push information to automatically determine, based on the parameters associated with the conversion of the previously sent push notification on the first device and based on life cycle event information for the specified application on at least one of the target devices, at least one of a push time and a message format for the current push notification to be delivered; and

deliver the current push notification to at least one of the one or more target devices in accordance with the determination; and

a memory coupled to the processor and configured to provide the processor with instructions.

2. The system of claim 1 wherein the processor is further configured to receive current push information associated with the current push notification that was delivered.

3. The system of claim 2 wherein the processor is further configured to store and process the current push information.

4. The system of claim 1 wherein processing the obtained set of push information includes at least one of association rule learning, cluster analysis, constructive induction, data analysis, decision trees, factor analysis, knowledge discovery, neural nets, predictive analytics, reactive business intelligence, regression, structured data analysis (statistics), and text mining.

5. The system of claim 1 wherein determining the at least one of a push time and a message format is based at least in part on current location information.

6. The system of claim 1 wherein the determining is based at least in part on at least one of a type and a content of the message to be delivered.

7. The system of claim 1 wherein the push information is obtained based at least in part on an identifier derived based at least in part on metadata associated with the at least one previously sent push notification.

8. The system of claim 1 wherein the message format is determined based at least in part on device type information.

9. The system of claim 1 wherein the determining includes calculating a push delivery period relative to time zone information.

10. The system of claim 1 wherein the determining includes analyzing historical device usage habit information.

11. The system of claim 1 wherein the determining includes comparing a density of previously sent push notifications against a push notification density threshold.

12. The system of claim 1, wherein the life cycle event information for the specified application on at least one of the target devices comprises statistics about user engagement with the specified application on at least one of the target devices determined based on a number of times the specified application program was opened, a number of times the specified application program was initialized, a number of times the specified application program was closed, a number of times the specified application program was foregrounded, and a number of times the specified application program was backgrounded on at least one of the target devices.

13. A method for delivering push notifications comprising:

receiving a message to be delivered via a specified application, and destination information, wherein the destination information represents one or more target devices associated with a user to which a current push notification including the message should be delivered via the specified application;

obtaining, from a data store, a set of push information, wherein the push information comprises information developed from at least one previously sent push notification, and wherein the push information includes one or more parameters associated with a conversion of the at least one previously sent push notification through user interaction at a first device in the one or more target devices associated with the user;

processing, using a processor, the obtained set of push information to automatically determine, based on the parameters associated with the conversion of the previously sent push notification on the first device and based on life cycle event information for the specified application on at least one of the target devices, at least one of a push time and a message format for the current push notification to be delivered; and

delivering the current push notification to at least one of the one or more target devices-in accordance with the determination.

14. The method of claim 13 wherein determining the at least one of a push time and a message format is based at least in part on current location information.

15. The method of claim 13 wherein the determining is based at least in part on at least one of a type and a content of the message to be delivered.

16. The method of claim 13 wherein the push information is obtained based at least in part on an identifier derived based at least in part on metadata associated with the at least one previously sent push notification.

17. The method of claim 13 wherein the message format is determined based at least in part on device type information.

18. The method of claim 13 wherein the determining includes calculating a push delivery period relative to time zone information.

19. The method of claim 13 wherein the determining includes analyzing historical device usage habit information.

20. The method of claim 13 wherein the determining includes comparing a density of previously sent push notifications against a push notification density threshold.

21. A computer program product for delivering push notifications, the computer program product being embodied in a non-transitory computer readable storage medium and comprising computer instructions for:

receiving a message to be delivered via a specified application, and destination information, wherein the destination information represents one or more target devices associated with a user to which a current push notification including the message should be delivered via the specified application;

obtaining, from a data store, a set of push information, wherein the push information comprises information developed from at least one previously sent push notification, and wherein the push information includes one or more parameters associated with a conversion of the at least one previously sent push notification through user interaction at a first device in the one or more target devices associated with the user;

processing the obtained set of push information to automatically determine, based on the parameters associated with the conversion of the previously sent push notification on the first device and based on life cycle event information for the specified application on at least one of the target devices, at least one of a push time and a message format for the current push notification to be delivered; and

delivering the current push notification to at least one of the one or more target devices-in accordance with the determination.