Facilitating collaboration on a record among a group of users of a feed-based enterprise network

• US 9,542,472 B2
• Filed: 04/18/2014
• Issued: 01/10/2017
• Est. Priority Date: 04/19/2013
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Shah, Pranav Suresh, Khadye, Sneha Sunil, Luft-Glidden, Joshua James
• Primary Examiner(s): NGUYEN, PHONG H
• Application Number:
  US14/256,554
• Publication Number:
  US 20140317116A1
• Time in Patent Office: 998 Days
• Field of Search: 707/737
• US Class Current: 1/1
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

Disclosed are some examples of systems, methods and storage media for associating a group of users to a record and facilitating collaboration on the record by the users via a group feed of an enterprise network. In some implementations, a system includes first data associating each of a plurality of group identifiers to one or more record identifiers, and second data associating each of a plurality of feed item identifiers to a respective group identifier or record identifier. In one implementation, the system is configured to receive a request for a first group feed associated with a first group identifier. Based on the request, the system identifies one or more first record identifiers associated with the first group identifier, identifies one or more first feed item identifiers associated with the first group identifier or the first record identifiers, and generates the first group feed to include the corresponding feed items.

Claims

1. A computer-implemented method for associating feed items to a group of users of an enterprise network, the method comprising:

receiving, by one or more computer systems, a request for a first group feed, the first group feed being associated with a first group of users of the enterprise network, the first group of users being identified by a first group identifier, the request being associated with the first group identifier;

identifying one or more first record identifiers associated with the first group identifier using a first data object, the first data object associating each of a plurality of group identifiers including the first group identifier to one or more record identifiers, each group identifier in the first data object identifying a respective group of users of the enterprise network, each record identifier in the first data object identifying a respective record to which a group is subscribed, each of the one or more first record identifiers identifying a respective record to which the first group of users is subscribed;

identifying one or more first feed item identifiers associated with the first group identifier or with the one or more first record identifiers using second data, each of the one or more first feed item identifiers identifying a respective first feed item; and

generating the first group feed to include the first feed items.

2. The computer-implemented method of claim 1, wherein the second data includes a second data object associating each of a plurality of feed item identifiers to a respective group identifier or to a respective record identifier, each feed item identifier in the second data object identifying a respective feed item.

3. The computer-implemented method of claim 1, wherein each group has an associated group feed and wherein each record has an associated record feed.

4. The computer-implemented method of claim 3, wherein the respective first group identifier or the respective first record identifier associated with each of the first feed item identifiers in the second data is associated with the group feed or the record feed, respectively, from which the associated first feed item originated.

5. A computer-implemented method for associating feed items to a user of an enterprise network, the method comprising:

receiving, by one or more computer systems, a request for a first user feed, the first user feed being associated with a first user of the enterprise network, the first user being identified by a first user identifier, the request being associated with the first user identifier;

identifying one or more first group identifiers associated with the first user identifier using a first data object, the first data object associating each of a plurality of group identifiers to one or more user identifiers including the first user identifier, each user identifier in the first data object identifying a respective user of the enterprise network, each group identifier identifying a respective group of users to which a user is subscribed, each of the one or more first group identifiers identifying a respective one of one or more first groups of users to which the first user is subscribed;

identifying one or more first record identifiers associated with the one or more first group identifiers using a second data object, the second data object associating each of a plurality of group identifiers to one or more record identifiers, each group identifier in the second data object identifying a respective group of users of the enterprise network, each record identifier in the second data object identifying a respective record to which a group of users is subscribed, each of the one or more first record identifiers identifying a respective one of one or more first records to which one or more of the first groups of users associated with the one or more first group identifiers is subscribed;

identifying one or more first feed item identifiers associated with the one or more first group identifiers or with the one or more first record identifiers using third data, each of the one or more first feed item identifiers identifying a respective first feed item; and

generating the first user feed to include the first feed items.

6. The computer-implemented method of claim 5, wherein the third data includes a third data object associating each of a plurality of feed item identifiers to a respective group identifier or to a respective record identifier, each feed item identifier in the third data object identifying a respective feed item.

7. The computer-implemented method of claim 5, wherein each group has an associated group feed and wherein each record has an associated record feed.

8. The computer-implemented method of claim 7, wherein the respective first group identifier or the respective first record identifier associated with each of the first feed item identifiers in the third data is associated with the group feed or the record feed, respectively, from which the associated first feed item originated.

9. The computer-implemented method of claim 5, further including:

identifying one or more second record identifiers associated with the first user identifier using fourth data, each of the one or more second record identifiers identifying a respective record to which the first user is subscribed;

identifying one or more second feed item identifiers associated with the one or more second record identifiers using the third data, each of the one or more second feed item identifiers identifying a respective second feed item; and

generating the first user feed to include the second feed items.

10. The computer-implemented method of claim 9, wherein the fourth data includes a fourth data object associating each of a plurality of record identifiers to one or more user identifiers, each record identifier in the fourth data object identifying a respective record to which a user is subscribed.

11. A system for associating feed items from one or more feeds to a user or group of users of an enterprise network, the system comprising:

one or more processors;

one or more storage devices storing;

data, the data including;

a first data object associating each of a plurality of group identifiers to one or more record identifiers, each group identifier in the first data object identifying a respective group of users of the enterprise network, each record identifier identifying a respective record to which a group is subscribed, and

second data associating each of a plurality of feed item identifiers to a respective group identifier or to a respective record identifier, each feed item identifier identifying a respective feed item; and

instructions that, when executed by the one or more processors, are configured to cause operations to be performed including;

receiving a request for a first group feed, the first group feed being associated with a first group of users of the enterprise network, the first group of users being identified by a first group identifier, the request being associated with the first group identifier,

identifying one or more first record identifiers associated with the first group identifier using the first data object, each of the one or more first record identifiers identifying a respective record to which the first group of users is subscribed,

identifying one or more first feed item identifiers associated with the first group identifier or with the one or more first record identifiers using the second data, each of the one or more first feed item identifiers identifying a respective first feed item, and

generating the first group feed to include the first feed items.

12. The system of claim 11, wherein the second data includes a second data object associating each of the plurality of feed item identifiers to the respective group identifier or to the respective record identifier.

13. The system of claim 11, wherein each group has an associated group feed and wherein each record has an associated record feed.

14. The system of claim 13, wherein the respective first group identifier or the respective first record identifier associated with each of the first feed item identifiers in the second data is associated with the group feed or the record feed, respectively, from which the feed item originated.

15. A system for associating feed items from one or more feeds to a user or group of users of an enterprise network, the system comprising:

one or more processors;

one or more storage devices storing;

data, the data including;

a first data object associating each of a plurality of group identifiers to one or more user identifiers, each user identifier in the first data object identifying a respective user of the enterprise network, each group identifier identifying a respective group of users to which a user is subscribed,

a second data object associating each of a plurality of group identifiers to one or more record identifiers, each group identifier in the second data object identifying a respective group of users of the enterprise network, each record identifier identifying a respective record to which a group is subscribed, and

third data associating each of a plurality of feed item identifiers to a respective group identifier or to a respective record identifier, each feed item identifier identifying a respective feed item; and

instructions that, when executed by the one or more processors, are configured to cause operations to be performed including;

receiving a request for a first user feed, the first user feed being associated with a first user of the enterprise network, the first user being identified by a first user identifier, the request being associated with the first user identifier,

identifying one or more first group identifiers associated with the first user identifier using the first data object, each of the one or more first group identifiers identifying a respective one of one or more first groups to which the first user is subscribed,

identifying one or more first record identifiers associated with the one or more first group identifiers using the second data object, each of the one or more first record identifiers identifying a respective record to which a respective one of the one or more first groups of users is subscribed,

identifying one or more first feed item identifiers associated with the one or more first group identifiers or with the one or more first record identifiers using the third data, each of the one or more first feed item identifiers identifying a respective first feed item, and

generating the first user feed to include the first feed items.

16. The system of claim 15, wherein the third data includes a third data object associating each of a plurality of feed item identifiers to a respective group identifier or to a respective record identifier, each feed item identifier identifying a respective feed item.

17. The system of claim 15, wherein each group has an associated group feed and wherein each record has an associated record feed.

18. The system of claim 17, wherein the respective first group identifier or the respective first record identifier associated with each of the first feed item identifiers in the third data is associated with the group feed or the record feed, respectively, from which the associated first feed item originated.

19. The system of claim 15, wherein:

the data further includes fourth data associating each of a plurality of record identifiers to one or more user identifiers, each record identifier identifying a respective record to which a user is subscribed; and

the instructions, when executed by the one or more processors, are further configured to cause operations including;

identifying one or more second record identifiers associated with the first user identifier using the fourth data,

identifying one or more second feed item identifiers associated with the one or more second record identifiers using the third data, each of the one or more second feed item identifiers identifying a respective second feed item, and

generating the first user feed to include the second feed items.