Alert gateway, systems and methods

• US 9,542,830 B2
• Filed: 09/23/2011
• Issued: 01/10/2017
• Est. Priority Date: 01/31/2003
• Status: Active Grant

• Current Assignee: Qwest Communications International Incorporated (Lumen Technologies, Inc.)
• Original Assignee: Qwest Communications International Incorporated (Lumen Technologies, Inc.)
• Inventors: Casey, Steven M., Phillips, Bruce A.
• Primary Examiner(s): Phillips, Hassan
• Assistant Examiner(s): JONES, PRENELL P
• Application Number:
  US13/243,706
• Publication Number:
  US 20120013451A1
• Time in Patent Office: 1,936 Days
• US Class Current: 1/1
• CPC Class Codes: G08B 27/00 Alarm systems in which the alarm condition is signalled from a central station to a plurality of substations
• CPC Class Codes: G08B 27/005 with transmission via computer network
• CPC Class Codes: G08B 27/006 with transmission via telephone network
• CPC Class Codes: G08B 27/008 with transmission via TV or radio broadcast
• CPC Class Codes: H04L 63/02 for separating internal from external traffic, e.g. firewalls
• CPC Class Codes: H04M 3/005 Interface circuits for subscriber lines current supply H04M19/00 and subgroups; supervisory, monitoring or testing arrangements H04M3/22 and subgroups; in key telephone systems H04M9/006
• CPC Class Codes: H04N 2007/1739 the upstream communication being transmitted via a separate link, e.g. telephone line
• CPC Class Codes: H04N 21/234363 by altering the spatial resolution, e.g. for clients with a lower screen resolution
• CPC Class Codes: H04N 21/235 Processing of additional data, e.g. scrambling of additional data or processing content descriptors
• CPC Class Codes: H04N 21/4122 additional display device, e.g. video projector digital output for controlling a plurality of local displays G06F3/1423
• CPC Class Codes: H04N 21/4223 Cameras H04N23/00 takes precedence
• CPC Class Codes: H04N 21/4316 for displaying supplemental content in a region of the screen, e.g. an advertisement in a separate window
• CPC Class Codes: H04N 21/435 Processing of additional data, e.g. decrypting of additional data, reconstructing software from modules extracted from the transport stream
• CPC Class Codes: H04N 21/43632 involving a wired protocol, e.g. IEEE 1394 high-speed IEEE 1394 serial bus H04L12/40052
• CPC Class Codes: H04N 21/4622 Retrieving content or additional data from different sources, e.g. from a broadcast channel and the Internet web site content organization and management for information retrieval from the Internet G06F16/958; transmission by internet of broadcast information H04H60/82; stock exchange data over packet-switching network H04L12/1804; push services including data channel over packet-switching network H04L12/1859
• CPC Class Codes: H04N 21/47 End-user applications
• CPC Class Codes: H04N 21/478 Supplemental services, e.g. displaying phone caller identification, shopping application
• CPC Class Codes: H04N 21/4782 Web browsing , e.g. WebTV
• CPC Class Codes: H04N 21/4886 for displaying a ticker, e.g. scrolling banner for news, stock exchange, weather data
• CPC Class Codes: H04N 21/6377 directed to server one-way streaming services wherein the source is controlled by the destination H04L65/613
• CPC Class Codes: H04N 21/658 : Transmission by the client directed to the server
• CPC Class Codes: H04N 21/6587 : Control parameters, e.g. trick play commands, viewpoint selection
• CPC Class Codes: H04N 5/45 : Picture in picture , e.g. displaying simultaneously another television channel in a region of the screen
• CPC Class Codes: H04N 7/106 : for domestic distribution
• CPC Class Codes: H04N 7/108 : the cable being constituted by a pair of wires
• CPC Class Codes: H04N 7/141 : between two video terminals, e.g. videophone telephonic communication systems combined with television receiver for reception of entertainment or information matter H04M11/085

Abstract

Embodiments of the invention provide systems and methods for distributing urgent public information. Merely by way of example, urgent public information, such as an alert message, may be received by, inter alia, an alert gateway device. The alert message may then be distributed to a subscriber in any of a variety of ways, including by telephone, by data message (e.g., to a computer), by video message (e.g., via a television), by display on an alert notification device. In some embodiments, the alert gateway device may process the alert message and/or may determine how to provide the alert message to the subscriber.

Claims

1. An alert gateway device for receiving an alert at a subscriber premises and providing the alert to a subscriber, the alert gateway device comprising;

at least one external network interface located within a network area of a housing of a network interface device affixed to an exterior wall at the subscriber premises, the alert gateway being configured to communicate with at least one alert source;

at least one internal network interface located within a consumer area of the housing of the network interface device in communication with a communication medium internal to the subscriber premises wherein the network area of the housing is physically separate from the consumer area of the housing and the network area of the housing is not accessible to the subscriber; and

a processor located within the housing of the network interface device at the subscriber premises in communication with the at least one external interface and the at least one internal interface; and

a storage medium located within the housing of the network interface device at the subscriber premises in communication with the processor, the storage medium including instructions executable by the processor to;

receive an alert message via the external interface at the subscriber premises, the alert message comprising an alert;

interpret the alert message;

determine how to provide the alert to the subscriber, wherein the determination includes determining which one or more of a plurality subscriber devices should receive the alert message;

based on the determination of how to provide the alert to the subscriber, format the alert in such a way to facilitate the provision of the alert in a determined manner, wherein formatting the alert includes processing the alert into an electronic message that can be received by one of the subscriber devices; and

using the internal interface, provide the alert to the subscriber according to the determination of how to provide the alert to the subscriber.

2. An alert gateway device as recited in claim 1, wherein the alert comprises urgent public information.

3. An alert gateway device as recited in claim 2, wherein the urgent public information is selected from a group consisting of an Emergency Alert System transmission, an Amber Alert, a severe weather notification, and a Homeland Security Advisory notification.

4. An alert gateway device as recited in claim 1, wherein the alert message further comprises alert information, wherein the alert information comprises information about the alert.

5. An alert gateway device as recited in claim 4, wherein the alert information is incorporated within the alert.

6. An alert gateway device as recited in claim 4, wherein the alert information is additional to the alert.

7. An alert gateway device as recited in claim 1, wherein determining how to provide the alert to the subscriber comprises determining whether the alert applies to the subscriber.

8. An alert gateway device as recited in claim 4, wherein the alert message further comprises alert information providing information about the alert and wherein determining whether the alert applies to the subscriber comprises evaluating the alert information.

9. An alert gateway device as recited in claim 1, wherein determining how to provide the alert to the subscriber comprises determining an urgency of the alert.

10. An alert gateway device as recited in claim 1, wherein determining how to provide the alert to the subscriber comprises determining a location of the subscriber.

11. An alert gateway device as recited in claim 10, wherein providing the alert to the subscriber comprises transmitting the alert to a subscriber device near the location of the subscriber.

12. An alert gateway device as recited in claim 1, wherein determining how to provide the alert to the subscriber comprises determining whether a particular subscriber device is currently in use.

13. An alert gateway device as recited in claim 12, wherein if the alert gateway determines that a particular subscriber device currently is in use, providing the alert to the subscriber comprises transmitting the alert for reception by the particular subscriber device.

14. An alert gateway device as recited in claim 1, wherein formatting the alert comprises converting the alert to an audible format.

15. An alert gateway device as recited in claim 14, wherein the audible format is a digital audio file.

16. An alert gateway device as recited in claim 14, wherein the audible format is an analog audio stream.

17. An alert gateway device as recited in claim 1, wherein formatting the alert comprises converting the alert to a visual format.

18. An alert gateway device as recited in claim 17, wherein the visual format is a digital video file.

19. An alert gateway device as recited in claim 17, wherein the visual format is an analog video stream.

20. An alert gateway device as recited in claim 17, wherein the visual format comprises textual information.

21. An alert gateway device as recited in claim 20, wherein converting the alert to a visual format comprises extracting closed-captioning information from the alert.

22. An alert gateway device as recited in claim 20, wherein converting the alert to a visual format comprises converting a speech portion of the alert to text.

23. An alert gateway device as recited in claim 20, wherein the textual information includes formatting information.

24. An alert gateway device as recited in claim 23, wherein the textual information comprises an XML tile.

25. An alert gateway device as recited in claim 1, wherein the alert is encoded, and wherein formatting the alert comprises decoding the alert.

26. An alert gateway device as recited in claim 25, wherein the alert is encoded with event and location information conforming to the Emergency Alert System standards, and wherein interpreting the alert message comprises interpreting the event and location information.

27. An alert gateway device as recited in claim 1, wherein formatting the alert comprises removing data from the alert message.

28. An alert gateway device as recited in claim 27, wherein the alert message comprises alert information providing information about the alert, and wherein the data removed from the alert message comprises at least a portion of the alert information.

29. An alert gateway device as recited in claim 1, wherein formatting the alert comprises adding data to the alert message.

30. An alert gateway device as recited in claim 29, wherein the added data comprises data about an origination of the alert.

31. An alert gateway device as recited in claim 29, wherein the added data comprises data about a transmission time of the alert.

32. An alert gateway device as recited in claim 29, wherein the added data comprises data about an expiration time of the alert.

33. An alert gateway device as recited in claim 1, wherein the internal interface comprises a display, and wherein providing the alert to the subscriber comprises displaying the alert on the display.

34. An alert gateway device as recited in claim 33, wherein the display is integrated with the alert gateway device.

35. An alert gateway device as recited in claim 1, wherein the internal interface is in communication with at least one subscriber device, and wherein providing the alert to the subscriber comprises transmitting the alert via the internal interface for reception by the at least one subscriber device.

36. An alert gateway device as recited in claim 35, wherein the at least one subscriber device is an alert notification device.

37. An alert gateway device as recited in claim 35, wherein the at least one subscriber device is located at the subscriber premises.

38. An alert gateway device as recited in claim 35, wherein the subscriber device is a display device capable of displaying the alert.

39. An alert gateway device as recited in claim 38, wherein the display device is a television.

40. An alert gateway device as recited in claim 38, wherein the display device is a computer monitor.

41. An alert gateway device as recited in claim 35, wherein the subscriber device is a telephone.

42. An alert gateway device as recited in claim 41, wherein formatting the alert comprises converting the alert to voice signals.

43. An alert gateway device as recited in claim 41, wherein the telephone is located at the subscriber premises, and wherein providing the alert to the subscriber comprises sending a ring signal to the telephone, allowing the subscriber to answer the telephone, and transmitting the alert via the telephone.

44. An alert gateway device as recited in claim 41, wherein the telephone is located away from the subscriber premises, and wherein providing the alert to the subscriber comprises dialing a telephone number associated with telephone, allowing the subscriber to answer the telephone and transmitting the alert via the telephone.

45. An alert gateway device as recited in claim 41, wherein the telephone is a wireless telephone.

46. An alert gateway device as recited in claim 35, wherein the subscriber device is a computer.

47. An alert gateway device as recited in claim 46, wherein providing the alert comprises transmitting an email message for the subscriber.

48. An alert gateway device as recited in claim 46, wherein providing the alert comprises preparing a web page for the subscriber, wherein the web page comprises the alert.

49. An alert gateway device as recited in claim 46, wherein providing the alert comprises transmitting data to a software application running on the computer, the software application being configured to display the alert on a computer display.

50. An alert gateway device as recited in claim 1, wherein the processor comprises further instructions executable by the processor to anticipate a confirmation message indicating that the subscriber received the alert.

51. An alert gateway device as recited in claim 50, wherein the processor comprises further instructions executable by the processor transmit a failure notification via the external interface, the failure notification indicating that the subscriber did not receive the alert.

52. An alert gateway device as recited in claim 50, wherein the processor comprises further instructions executable by the processor to provide the alert to the subscriber a second time if no confirmation message is received by the alert gateway device within a certain period.

53. An alert gateway device as recited in claim 52, wherein the determination of how to provide the alert to the subscriber is a first determination, wherein the processor comprises further instructions executable by the processor to make a second determination of how to provide the alert to the subscriber.

54. An alert gateway device as recited in claim 53, wherein the first determination comprises a determination that the alert shall be transmitted to a first subscriber device, and wherein the second determination comprises a determination that the alert shall be transmitted to a second subscriber device.

55. An alert gateway device as recited in claim 1, wherein the alert gateway device includes means for determining the location of the alert gateway device.

56. An alert gateway device as recited in claim 1, wherein the alert gateway device is configured to allow the subscriber to provide preferences that determine, with respect to a given alert, how the alert shall be provided to the subscriber.

57. An alert gateway device as recited in claim 56, wherein the alert gateway device is further configured to store the preferences provided by the subscriber.

58. An alert gateway device as recited in claim 56, wherein the alert gateway device is further configured to transmit to an alert provider the preferences provided by the subscriber.

59. An alert gateway device as recited in claim 56, wherein the preferences provided by the subscriber specify that the subscriber shall not receive certain alerts.

60. An alert gateway device as recited in claim 56, wherein the preferences provided by the subscriber specify that the alert gateway shall transmit certain alerts to a particular subscriber device.

61. An alert gateway device as recited in claim 1, wherein the subscriber is a plurality of subscribers, and providing the alert comprises taking at least one specific action for each subscriber with respect to the alert.