Location based monitoring system alerts

• US 9,547,973 B1
• Filed: 11/18/2015
• Issued: 01/17/2017
• Est. Priority Date: 03/15/2013
• Status: Active Grant

• Current Assignee: Alarm.com Inc. (Alarm.com Holdings, Inc.)
• Original Assignee: Alarm.com Inc. (Alarm.com Holdings, Inc.)
• Inventors: Hutz, David James
• Primary Examiner(s): Feild, Joseph
• Assistant Examiner(s): POINT, RUFUS C
• Application Number:
  US14/944,472
• Time in Patent Office: 426 Days
• Field of Search: 340/539.13
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G07C 9/00 Individual registration on entry or exit
• CPC Class Codes: G07C 9/27 with central registration
• CPC Class Codes: G07C 9/28 the pass enabling tracking or indicating presence
• CPC Class Codes: G08B 21/0269 System arrangements wherein the object is to detect the exact location of child or item using a navigation satellite system, e.g. GPS
• CPC Class Codes: G08B 21/18 Status alarms G08B21/02 takes precedence
• CPC Class Codes: G08B 21/24 Reminder alarms, e.g. anti-loss alarms
• CPC Class Codes: G08B 25/005 Alarm destination chosen according to a hierarchy of available destinations, e.g. if hospital does not answer send to police station
• CPC Class Codes: G08B 25/006 Alarm destination chosen according to type of event, e.g. in case of fire phone the fire service, in case of medical emergency phone the ambulance
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: G08B 25/10 using wireless transmission systems G08B25/009 takes precedence
• CPC Class Codes: G08B 29/02 Monitoring continuously signalling or alarm systems

Abstract

Monitoring system alert technology, in which monitoring system data is accessed from a monitoring system that is located in a property of a user and the monitoring system data is analyzed against one or more rules that define alerts provided for the monitoring system. Based on the analysis, a determination is made that an alert for the monitoring system is needed and conditions for providing the alert are accessed. Location of a mobile device of a user associated with the monitoring system and timing related to providing the alert are monitored. The monitored location of the mobile device and the monitored timing are analyzed with respect to the accessed conditions. Based on the analysis, a determination is made that the accessed conditions for providing the alert are met and the alert is output at the mobile device.

Claims

1. An electronic system comprising:

at least one processor; and

at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising;

accessing monitoring system data collected by a monitoring system that is located in a property of a user, the monitoring system including sensors that are fixed within the property, wherein at least one of the sensors is configured to sense and transmit, to the monitoring system, data attributes related to a condition of at least one product within the property;

analyzing the monitoring system data against one or more rules that define alerts related to a need of replacement of the at least one product within the property;

determining that an alert is needed for replacement of the at least one product within the property based on the analysis of the monitoring system data against the one or more rules that define alerts provided for the monitoring system;

accessing location conditions for providing the alert related to the at least one product, the location conditions relating to remote locations of multiple mobile devices associated with the monitoring system;

monitoring remote locations of the multiple mobile devices associated with the monitoring system;

analyzing the monitored remote locations of the multiple mobile devices with respect to the accessed location conditions;

determining that one or more of the accessed location conditions are met based on the analysis indicating that at least one of the monitored remote locations of the multiple mobile devices is within a threshold distance of a location related to the at least one product; and

based on the determination that one or more of the accessed location conditions are met, causing at least one of the multiple mobile devices to output the alert indicating the need of replacement of the at least one product within the property.

2. The electronic system of claim 1,

wherein determining that one or more of the accessed location conditions are met based on the analysis indicating that at least one of the monitored remote locations of the multiple mobile devices is within a threshold distance of a location related to the at least one product comprises determining that one or more of the accessed location conditions are met based on the analysis indicating that at least one of the monitored remote locations of the multiple mobile devices is located within a threshold distance of a store that sells the at least one product.

3. The electronic system of claim 1, wherein the operations further comprise:

determining that the location conditions need to be adjusted based on a time from which the alert was determined to be needed;

adjusting the location conditions based on the determination that the location conditions need to be adjusted; and

comparing the monitored remote locations of the multiple mobile devices to the adjusted location conditions.

4. The electronic system of claim 1, wherein causing at least one of the multiple mobile devices to output the alert comprises:

customizing the alert based on the one or more location conditions determined to have been met; and

causing at least one of the multiple mobile devices to output the customized alert.

5. The electronic system of claim 1,

wherein accessing location conditions comprises accessing location conditions that require more than one of the multiple mobile devices to be located at a particular location for the alert to be provided;

wherein analyzing the monitored remote locations of the multiple mobile devices comprises comparing the monitored remote locations of the multiple mobile devices to the particular location;

wherein determining that one or more of the accessed location conditions are met comprises determining that more than one of the multiple mobile devices are located at the particular location based on the comparison of the monitored remote locations of the multiple mobile devices to the particular location; and

wherein causing at least one of the multiple mobile devices to output the alert comprises causing at least one of the multiple mobile devices to output the alert based on the determination that more than one of the multiple mobile devices are located at the particular location.

6. The electronic system of claim 1,

wherein accessing location conditions comprises accessing location conditions that require at least one of the multiple mobile devices to be located at a particular location for the alert to be provided;

wherein analyzing the monitored remote locations of the multiple mobile devices comprises comparing the monitored remote locations of the multiple mobile devices to the particular location;

wherein determining that one or more of the accessed location conditions are met comprises determining that a first mobile device of the multiple mobile devices is located at the particular location based on the comparison of the monitored remote locations of the multiple mobile devices to the particular location; and

wherein causing at least one of the multiple mobile devices to output the alert comprises causing output of the alert at a second mobile device of the multiple mobile devices based on the determination that the first mobile device of the multiple mobile devices is located at the particular location, the second mobile device being different from the first mobile device, the second mobile device being located remote from the particular location, and the alert including an indication that the first mobile device is located at the particular location and an option for requesting the first mobile device to take action with respect to the alert.

7. The electronic system of claim 1, wherein the operations further comprise:

receiving user input regarding status of the alert;

tracking status of the alert based on the received user input; and

tailoring future communications related to the alert based on the tracked status of the alert.

8. The electronic system of claim 1,

wherein causing at least one of the multiple mobile devices to output the alert comprises causing output of the alert at a first mobile device with a control to snooze the alert until the first mobile device arrives at a particular location;

and

wherein the operations further comprise;

adjusting the conditions for providing the alert to require that the first mobile device be located at the particular location for the alert to be provided;

based on adjustment of the conditions for providing the alert, comparing a monitored location of the first mobile device to the particular location;

determining that the first mobile device is located at the particular location based on the comparison of the monitored location of the first mobile device to the particular location; and

causing output of a reminder for the alert based on the determination that the first mobile device is located at the particular location.

9. The electronic system of claim 1,

wherein determining that the alert is needed for replacement of the at least one product within the property comprises determining, at a first time, that the alert is needed for replacement of the at least one product within the property;

wherein monitoring remote locations of the multiple mobile devices associated with the monitoring system comprises monitoring remote locations of the multiple mobile devices after the first time; and

wherein causing at least one of the multiple mobile devices to output the alert comprises causing, at a second time, output of the alert, the second time being at least twenty-four hours after the first time.

10. A method comprising:

accessing monitoring system data collected by a monitoring system that is located in a property of a user, the monitoring system including sensors that are fixed within the property, wherein at least one of the sensors is configured to sense and transmit, to the monitoring system, data attributes related to a condition of at least one product within the property;

analyzing the monitoring system data against one or more rules that define alerts related to a need of replacement of the at least one product within the property;

determining that an alert is needed for replacement of the at least one product within the property based on the analysis of the monitoring system data against the one or more rules that define alerts provided for the monitoring system;

accessing location conditions for providing the alert related to the at least one product, the location conditions relating to remote locations of multiple mobile devices associated with the monitoring system;

monitoring remote locations of the multiple mobile devices associated with the monitoring system;

analyzing the monitored remote locations of the multiple mobile devices with respect to the accessed location conditions;

determining that one or more of the accessed location conditions are met based on the analysis indicating that at least one of the monitored remote locations of the multiple mobile devices is within a threshold distance of a location related to the at least one product; and

based on the determination that one or more of the accessed location conditions are met, causing at least one of the multiple mobile devices to output the alert indicating the need of replacement of the at least one product within the property.

11. The method of claim 10,

wherein determining that one or more of the accessed location conditions are met based on the analysis indicating that at least one of the monitored remote locations of the multiple mobile devices is within a threshold distance of a location related to the at least one product comprises determining that one or more of the accessed location conditions are met based on the analysis indicating that at least one of the monitored remote locations of the multiple mobile devices is located within a threshold distance of a store that sells the at least one product.

12. The method of claim 10, further comprising:

determining that the location conditions need to be adjusted based on a time from which the alert was determined to be needed;

adjusting the location conditions based on the determination that the location conditions need to be adjusted; and

comparing the monitored remote locations of the multiple mobile devices to the adjusted location conditions.

13. The method of claim 10, wherein causing at least one of the multiple mobile devices to output the alert comprises:

customizing the alert based on the one or more location conditions determined to have been met; and

causing at least one of the multiple mobile devices to output the customized alert.

14. The method of claim 10,

wherein accessing location conditions comprises accessing location conditions that require more than one of the multiple mobile devices to be located at a particular location for the alert to be provided;

wherein analyzing the monitored remote locations of the multiple mobile devices comprises comparing the monitored remote locations of the multiple mobile devices to the particular location;

wherein determining that one or more of the accessed location conditions are met comprises determining that more than one of the multiple mobile devices are located at the particular location based on the comparison of the monitored remote locations of the multiple mobile devices to the particular location; and

wherein causing at least one of the multiple mobile devices to output the alert comprises causing at least one of the multiple mobile devices to output the alert based on the determination that more than one of the multiple mobile devices are located at the particular location.

15. The method of claim 10,

wherein accessing location conditions comprises accessing location conditions that require at least one of the multiple mobile devices to be located at a particular location for the alert to be provided;

wherein analyzing the monitored remote locations of the multiple mobile devices comprises comparing the monitored remote locations of the multiple mobile devices to the particular location;

wherein determining that one or more of the accessed location conditions are met comprises determining that a first mobile device of the multiple mobile devices is located at the particular location based on the comparison of the monitored remote locations of the multiple mobile devices to the particular location; and

wherein causing at least one of the multiple mobile devices to output the alert comprises causing output of the alert at a second mobile device of the multiple mobile devices based on the determination that the first mobile device of the multiple mobile devices is located at the particular location, the second mobile device being different from the first mobile device, the second mobile device being located remote from the particular location, and the alert including an indication that the first mobile device is located at the particular location and an option for requesting the first mobile device to take action with respect to the alert.

16. The method of claim 10, further comprising:

receiving user input regarding status of the alert;

tracking status of the alert based on the received user input; and

tailoring future communications related to the alert based on the tracked status of the alert.

17. The method of claim 10,

wherein causing at least one of the multiple mobile devices to output the alert comprises causing output of the alert at a first mobile device with a control to snooze the alert until the first mobile device arrives at a particular location;

and

wherein the operations further comprise;

adjusting the conditions for providing the alert to require that the first mobile device be located at the particular location for the alert to be provided;

based on adjustment of the conditions for providing the alert, comparing a monitored location of the first mobile device to the particular location;

determining that the first mobile device is located at the particular location based on the comparison of the monitored location of the first mobile device to the particular location; and

causing output of a reminder for the alert based on the determination that the first mobile device is located at the particular location.

18. The method of claim 10,

wherein determining that the alert is needed for replacement of the at least one product within the property comprises determining, at a first time, that the alert is needed for replacement of the at least one product within the property;

wherein monitoring remote locations of the multiple mobile devices associated with the monitoring system comprises monitoring remote locations of the multiple mobile devices after the first time; and

wherein causing at least one of the multiple mobile devices to output the alert comprises causing, at a second time, output of the alert, the second time being at least twenty-four hours after the first time.