Device independent caller data access for emergency calls
First Claim
1. A method of providing device independent access to stored caller data during an emergency communications event, comprising:
- intercepting an emergency communications event initiated by a given mobile device;
determining capabilities of said initiating mobile device based on an incoming trunk type and a type of signaling carried thereon; and
selecting at least one device independent method to ascertain a caller identity of said initiating mobile device for said emergency communications event based on said determined capabilities of said initiating mobile device.
2 Assignments
0 Petitions
Accused Products
Abstract
Device independent access to stored caller data during an emergency communications event. A call server intercepts an emergency call and determines the capabilities of a calling device. Based on calling device capability, the call server uses one or more of the following device independent methods to ascertain a caller identity, independent of a calling device: interactive voice response redirect, HTTP authentication, SIP INFO method, biometric recognition, human interaction, and alternate number dialing. A caller identity is then used to query a subscriber database for a unique caller profile database key (CPDBK) assigned to the caller (unless a CPDBK is already determined). A call server uses a CPDBK to query a caller profile database (CPDB) for relevant caller data. Relevant caller data and the intercepted emergency communications event are then passed to an emergency call processing system, whereby relevant caller data may be used to more effectively address an emergency situation.
5 Citations
20 Claims
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1. A method of providing device independent access to stored caller data during an emergency communications event, comprising:
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intercepting an emergency communications event initiated by a given mobile device; determining capabilities of said initiating mobile device based on an incoming trunk type and a type of signaling carried thereon; and selecting at least one device independent method to ascertain a caller identity of said initiating mobile device for said emergency communications event based on said determined capabilities of said initiating mobile device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. Apparatus for providing device independent access to stored caller data during an emergency communications event, comprising:
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call server means for intercepting an emergency communications event initiated by a given mobile device; means for determining capabilities of said initiating mobile device based on an incoming trunk type and a type of signaling carried thereon; and means for selecting at least one device independent method to ascertain a caller identity of said initiating mobile device for said emergency communications event based on said determined capabilities of said initiating mobile device. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification