Action oriented social collaboration system

• US 9,560,091 B2
• Filed: 08/30/2013
• Issued: 01/31/2017
• Est. Priority Date: 09/17/2012
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Kass, Alex, Shettigar, Sunil, Yelisetty, Srinivas, Ergueta, Maria P.
• Primary Examiner(s): Ng, Amy
• Assistant Examiner(s): Tran, Tan
• Application Number:
  US14/015,370
• Publication Number:
  US 20140082525A1
• Time in Patent Office: 1,250 Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15

Abstract

An action oriented social collaboration system monitors users'"'"' interactions with computer software applications. The system provides the interactions to a social networking system. The system publishes the interactions data to a social networking/collaboration interface viewable by members of a group, such as a project team. The system not only publishes data corresponding to a user'"'"'s interactions with the computer software application, but also publishes the user'"'"'s interactions with the computer software application to interfaces corresponding to other project team members as well.

Claims

1. An action-oriented social collaboration system, comprising:

a processor; and

a memory in communication with the processor, the memory comprising;

instructions that, when executed, cause the processor to;

extend a first computer software application to embed a collaboration interface into an interface generated by the first computer software application;

monitor a first user'"'"'s interactions with the first computer software application;

publish the first user'"'"'s interactions with the first computer software application to a social networking system; and

publish a second user'"'"'s interactions with a second computer software application to the social networking system,

wherein the social networking system is in communication with the first computer software application and the second computer software application;

communicate with the social networking system to receive updates from the social networking system and populate the collaboration interface, wherein the collaboration interface comprises multiple collaboration interfaces, each collaboration interface corresponding to a different user;

wherein the first computer software application comprises a document handling application and the processor is further programmed to execute instructions comprising;

allowing a user, via the collaboration interface embedded into an interface generated by the document handling application and comprising a customized and embedded collaboration toolbar within the interface of the document handling application, with activation of the toolbar, to start tracking a document socially, view a tracking discussion, pause social tracking, which suspends the tracking of changes for a document on the social networking system, share updates, track selection, track a topic, track a document structure, hide comments, and assign a task; and

translating and transmitting to the social networking system, tracked changes for the document, the updates, the task selection, the tracked topic, the tracked document structure, the assigned task, or a combination thereof;

wherein upon activation of assigning a task by a user, the processor is further programmed to execute instructions comprising;

allowing a user, via a task creation window embedded into the interface generated by the document handling application, to assign a specific segment of a document as a task and publish updates specific to the segment of a document.

2. The system of claim 1, wherein extending the first computer software application comprises embedding a first activity feed within the interface of the computer software application.

3. The system of claim 2, where in the instructions, when executed, further cause the processor to publish the first user'"'"'s interactions with the first computer software application and the second user'"'"'s interactions with the second computer software application to the first activity feed.

4. The system of claim 2, wherein the instructions, when executed, further cause the processor to:

extend the second computer software application to embed a second activity feed within the interface of the second computer software application; and

publish the first user'"'"'s interactions with the first computer software application and the second user'"'"'s interactions with the second computer software application to the first and second activity feeds.

5. The system of claim 4, wherein the instructions, when executed, further cause the processor to automatically detect actions taken by the first user within the first computer software application and publish the actions taken by the first user to the first activity feed and to the second activity feed.

6. The system of claim 1, wherein extending the first computer software application comprises embedding a customized toolbar within the interface of the first computer software application.

7. A product, comprising:

a non-transitory computer-readable medium comprising instructions that, when executed, cause a computer processor to;

extend a first computer software application to embed a collaboration interface into an interface generated by the first computer software application;

extend a second computer software application to embed a collaboration interface into an interface generated by the second computer software application;

monitor a first user'"'"'s interactions with the first computer software application;

monitor a second user'"'"'s interactions with the second computer software application;

publish the first user'"'"'s interactions with the first computer software application to a social networking system; and

publish a second user'"'"'s interactions with a second computer software application to the social networking system,

where the social networking system is in communication with the first computer software application and the second computer software application;

communicate with the social networking system to receive updates from the social networking system and populate the collaboration interface, wherein the collaboration interface comprises multiple collaboration interfaces, each collaboration interface corresponding to a different user;

wherein the first computer software application comprises a document handling application and the processor is further programmed to execute instructions comprising;

allowing a user, via the collaboration interface embedded into an interface generated by the document handling application and comprising a customized and embedded collaboration toolbar within the interface of the document handling application, with activation of the toolbar, to start tracking a document socially, view a tracking discussion, pause social tracking, which suspends the tracking of changes for a document on the social networking system, share updates, track selection, track a topic, track a document structure, hide comments, and assign a task; and

translating and transmitting to the social networking system, tracked changes for the document, the updates, the task selection, the tracked topic, the tracked document structure, the assigned task, or a combination thereof;

wherein upon activation of assigning a task by a user, the processor is further programmed to execute instructions comprising;

allowing a user, via a task creation window embedded into the interface generated by the document handling application, to assign a specific segment of a document as a task and publish updates specific to the segment of a document.

8. The product of claim 7, wherein extending the first computer software application comprises embedding a first activity feed within the interface of the computer software application.

9. The product of claim 8, where in the instructions, when executed, further cause the processor to publish the first user'"'"'s interactions with the first computer software application and the second user'"'"'s interactions with the second computer software application to the first activity feed.

10. The product of claim 8, wherein the instructions, when executed, further cause the processor to:

embed a second activity feed within the interface of the second computer software application; and

publish the first user'"'"'s interactions with the first computer software application and the second user'"'"'s interactions with the second computer software application to the first and second activity feeds.

11. The product of claim 10, wherein the instructions, when executed, further cause the processor to automatically detect actions taken by the first user within the first computer software application and publish the actions taken by the first user to the first activity feed and to the second activity feed.

12. The product of claim 7, wherein extending the first computer software application comprises embedding a customized toolbar within the interface of the first computer software application.

13. The product of claim 7, wherein the instructions, when executed, further cause the processor to detect manual updates provided by the first user in the first computer software application or by the second user in the second computer software application and publish the updates to the first and second activity feeds.

14. A method for action-oriented social collaboration, comprising:

extending, using a computer processor, a first computer software application to embed a collaboration interface into an interface generated by the first computer software application;

extending, using the computer processor, a second computer software application to embed a collaboration interface into an interface generated by the second computer software application;

monitoring, using the computer processor, a first user'"'"'s interactions with the first computer software application;

monitoring, using the computer processor, a second user'"'"'s interactions with the second computer software application;

publishing the first user'"'"'s interactions with the first computer software application to a social networking system;

publishing a second user'"'"'s interactions with a second computer software application to the social networking system,

wherein the social networking system is in communication with the first computer software application and the second computer software application;

communicate with the social networking system to receive updates from the social networking system and populate the collaboration interface, wherein the collaboration interface comprises multiple collaboration interfaces, each collaboration interface corresponding to a different user;

wherein the first computer software application comprises a document handling application;

allowing a user, via the collaboration interface embedded into an interface generated by the document handling application and comprising a customized and embedded collaboration toolbar within the interface of the document handling application, with activation of the toolbar, to start tracking a document socially, view a tracking discussion, pause social tracking, which suspends the tracking of changes for a document on the social networking system, share updates, track selection, track a topic, track a document structure, hide comments, and assign a task; and

translating and transmitting to the social networking system, tracked changes for the document, the updates, the task selection, the tracked topic, the tracked document structure, the assigned task, or a combination thereof;

upon activation of assigning a task by a user, allowing a user, via a task creation window embedded into the interface generated by the document handling application, to assign a specific segment of a document as a task and publish updates specific to the segment of a document.

15. The method of claim 14, wherein extending the first computer software application comprises embedding a first activity feed within the interface of the computer software application.

16. The method of claim 15, further comprising publishing the first user'"'"'s interactions with the first computer software application and the second user'"'"'s interactions with the second computer software application to the first activity feed.

17. The method of claim 15, further comprising:

embedding a second activity feed within the interface of the second computer software application; and

publishing the first user'"'"'s interactions with the first computer software application and the second user'"'"'s interactions with the second computer software application to the first and second activity feeds.

18. The method of claim 17, further comprising automatically detecting actions taken by the first user within the first computer software application and publish the actions taken by the first user to the first activity feed and to the second activity feed.

19. The method of claim 14, wherein extending the first computer software application comprises embedding a customized toolbar within the interface of the first computer software application.

20. The method of claim 14, further comprising detecting manual updates provided by the first user in the first computer software application or by the second user in the second computer software application and publish the updates to the first and second activity feeds.