Automated messaging

• US 9,565,537 B2
• Filed: 01/09/2015
• Issued: 02/07/2017
• Est. Priority Date: 01/10/2014
• Status: Active Grant

• Current Assignee: OnePIN Incorporated
• Original Assignee: OnePIN Incorporated
• Inventors: Degrace, Chris, Celik, Feyzi, Nowak, Marcin
• Primary Examiner(s): Mizrahi, Diane
• Application Number:
  US14/593,724
• Publication Number:
  US 20150201313A1
• Time in Patent Office: 760 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72469 for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call.

Claims

1. A computer-implemented method for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method comprising:

calling a called device from the calling device;

receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected;

determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected;

in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call;

in response to determining that the call was a missed call, automatically prompting on a display of the calling device a menu having a plurality of selectable menu items, at least some of the selectable menu items corresponding to respective stored phrases;

receiving, at the processor, user input from the calling user selecting one of the selectable menu items;

executing, at the processor, instructions for sending a message that comprises the stored phrase that corresponds to the selected menu item; and

sending the message from the calling device to the called device.

2. The method of claim 1, further comprising:

in response to determining that the call connected to the called user before receiving the

indication that the call has disconnected, preventing the menu from being displayed.

3. The method of claim 1, further comprising:

changing the menu based on instructions received from an automated messaging system server by performing at least one of adding a selectable menu item, deleting a selectable menu item, editing a selectable menu item, and editing at least one of the stored phrases.

4. The method of claim 1, further comprising:

receiving, at the processor in the calling device, user input indicating that the calling user desires to customize at least one of the stored phrases;

receiving, at the processor in the calling device, user input including desired changes to at least one of the respective stored phrases; and

storing, at a memory coupled to the processor in the calling device, the desired changes.

5. The method of claim 1, further comprising:

determining, at the processor in the calling device, whether the calling device is capable of detecting a network originated call connected event.

6. A device comprising:

a processor;

a display coupled to the processor;

a non-transitory storage memory coupled to the processor having a record of previous call events; and

an automated messaging module implemented using the processor and configured to;

receive an indication from the processor that a call from the device to a called device has disconnected;

determine, using the record of previous call events, whether the call connected before receiving the indication that the call has disconnected;

in response to determining that the call did not connect before receiving the indication that the call has disconnected, determine that the call was a missed call;

in response to determining that the call was a missed call, automatically prompt on the display a menu having a plurality of selectable menu items, at least some of the selectable menu items corresponding to respective stored phrases;

receive user input selecting one of the selectable menu items;

execute instructions for sending a message comprising the stored phrase corresponding to the selected menu item; and

send the message from the device to the called device.

7. The device of claim 6, wherein the automated messaging module is further configured to:

in response to determining that the call connected to the called device, prevent the menu from being displayed.

8. The device of claim 6, wherein the automated messaging module is further configured to:

change the menu based on instructions received from an automated messaging system server by performing at least one of adding a selectable menu item, deleting a selectable menu item, editing a selectable menu item, and editing at least one stored phrases.

9. The device of claim 6, wherein the automated messaging system application is further configured to:

receive user input indicating that the user desires to customize at least one of the respective stored phrases;

receive user input including desired changes to at least one of the stored phrases; and

store in the storage memory the desired changes.

10. The device of claim 6, wherein the automated messaging module is further configured to determine whether the device is capable of detecting a network originated call connected event.

11. A computer-implemented method for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method comprising:

calling a called device from the calling device;

receiving, at a processor in the calling device, an indication that a call from the calling device to the called device was a missed call;

in response to receiving the indication;

automatically prompting on a display of the calling device a menu having a plurality of selectable menu items, at least some of the selectable menu items corresponding to respective stored phrases;

receiving, at the processor, user input from the calling user selecting one of the selectable menu items;

executing, at the processor, instructions for sending a message that comprises the stored phrase that corresponds to the selected menu item; and

sending the message from the calling device to the called device.

12. The method of claim 11, wherein the indication is received from an automated messaging system server.

13. The method of claim 12, further comprising:

determining, at the automated messaging system server, whether the call was a missed call based on information received from a mobile operator'"'"'s network.

14. The method of claim 11, further comprising:

changing the menu based on instructions received from an automated messaging system server by performing at least one of adding a selectable menu item, deleting a selectable menu item, editing a selectable menu item, and editing at least one of the stored phrases.

15. The method of claim 11, further comprising

receiving, at the processor in the calling device, user input indicating that the calling user desires to customize at least one of the stored phrases;

receiving, at the processor in the calling device, user input including desired changes to at least one of the respective stored phrases; and

storing, at a memory coupled to the processor, the desired changes.

16. The method of claim 11, wherein the indication comprises at least one of a binary Short Message Service message, a Unstructured Supplementary Service Data command, and a class 2 Short Message Service message.

17. The method of claim 11, wherein the missed call includes at least one of a call that was answered by voicemail prior to connection and a call that was intercepted by the carrier prior to connection.