Computer implemented methods and apparatus for composing and batch publishing feed items in a feed-based interaction context

• US 9,569,060 B2
• Filed: 07/25/2013
• Issued: 02/14/2017
• Est. Priority Date: 07/25/2012
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Al-Alami, Mustafa, Ellis, Jason, Snyder, Benjamin, Phan, Vahn
• Primary Examiner(s): Duong, Hien
• Application Number:
  US13/951,257
• Publication Number:
  US 20140033076A1
• Time in Patent Office: 1,300 Days
• US Class Current: 1/1
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/0483 Interaction with page-structured environments, e.g. book metaphor
• CPC Class Codes: G06F 3/04855 Interaction with scrollbars
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Disclosed are methods, apparatus, systems, and computer-readable storage media for composing and batch publishing feed items in a user interface in a feed-based interaction context. In some implementations, a computing device provides a first prompt for display in a first user interface component, which is configured to display unpublished feed items. The computing device receives, at the first prompt, first feed item data for a first feed item. Responsive to a request to compose a second feed item, the computing device displays in the first user interface component a second prompt for second feed item data without publishing the first feed item. The computing device receives, at the second prompt, second feed item data for a second feed item of a first record, the first and second feed items being related to the first record.

Claims

1. A computer-implemented method for composing and batch publishing feed items in a user interface of an online social network, the method comprising:

causing display of the user interface on a display device, the user interface comprising a first user interface component and a second user interface component in the same window, the first user interface component comprising a plurality of unpublished feed items, the second user interface component comprising a plurality of previously published feed items from a social media feed of the online social network, the social media feed associated with a first record stored in a database;

receiving, via a first prompt in the first user interface component, first feed item data for a first feed item related to the first record;

receiving a request to compose a second feed item;

receiving, via a second prompt in the first user interface component, second feed item data for a second feed item related to the first record, the first feed item remaining unpublished while the second feed item data is received;

receiving a single input requesting simultaneous publishing of at least the first feed item and the second feed item; and

responsive to receiving the single input, causing the second user interface component to be updated to simultaneously include at least the first feed item and the second feed item among the plurality of previously published feed items from the social media feed of the online social network.

2. The method of claim 1, further comprising:

responsive to receiving the single input, transmitting the first feed item data and the second feed item data to the database to be stored.

3. The method of claim 2, wherein the single input requesting simultaneous publishing of at least the first feed item and the second feed item is received from the user interface.

4. The method of claim 2, wherein the single input requesting simultaneous publishing of at least the first feed item and the second feed is received via an Application Programming Interface (API) call.

5. The method of claim 2, further comprising:

causing display of a second record in the user interface, the second user interface component displaying published feed items of the second record.

6. The method of claim 1, further comprising:

receiving a request to compose a third feed item of the unpublished feed items

receiving, via a third prompt in the first user interface component, third feed item data for a third feed item related to the first record, the first feed item and the second feed item remaining unpublished while the third feed item data is received;

receiving the single input includes requesting simultaneous publishing of at least the first feed item, the second feed item, and the third feed item; and

responsive to receiving the single input, causing the second user interface component to be updated to simultaneously include at least the first feed item, the second feed item, and the third feed item among the plurality of previously published feed items from the social media feed of the online social network.

7. The method of claim 6, further comprising:

causing display of a second record in the user interface, the second user interface component displaying published feed items of the second record.

8. The method of claim 6, further comprising:

causing display of a first, second, and third indicator indicating that the first, second, and third feed items have not been published.

9. The method of claim 1, further comprising:

causing display of a first indicator and a second indicator indicating that the first and second feed items have not been published.

10. The method of claim 1, wherein the first and second feed items have a feed item type, the feed item type being one of:

an email, a note, a flag, a status change, an attachment, a comment, a social media message, and a calendar item.

11. The method of claim 1, further comprising:

receiving an instruction to close the first or second prompt, and

responsive to the instruction to close the first or second prompt, causing the display of a warning that the respective feed item data has not yet been published.

12. One or more computing devices for composing and batch publishing feed items in a user interface in a feed-based interaction context, the one or more computing devices comprising:

one or more processors operable to execute one or more instructions to;

cause display of the user interface on a display device, the user interface comprising a first user interface component and a second user interface component in the same window, the first user interface component comprising a plurality of unpublished feed items, the second user interface component comprising a plurality of previously published feed items from a social media feed of the online social network, the social media feed associated with a first record stored in a database;

receive, via a first prompt in the first user interface component, first feed item data for a first feed item related to the first record;

receive a request to compose a second feed item;

receive, via a second prompt in the first user interface component, second feed item data for a second feed item related to the first record, the first feed item remaining unpublished while the second feed item data is received;

receive a single input requesting simultaneous publishing of at least the first feed item and the second feed item; and

responsive to receiving the single input, cause the second user interface component to be updated to simultaneously include at least the first feed item and the second feed item among the plurality of previously published feed items from the social media feed of the online social network.

13. The one or more computing devices of claim 12, the one or more processors further operable to execute one or more instructions to:

responsive to the single input, transmit the first feed item data and the second feed item data to the database to be stored.

14. The one or more computing devices of claim 13, the one or more processors further operable to execute one or more instructions to:

cause display of a second record in the user interface, the second user interface component displaying published feed items of the second record.

15. A non-transitory computer-readable storage medium storing instructions executable by one or more processors to cause a method to be performed for composing and batch publishing feed items in a user interface in a feed-based interaction context, the method comprising:

causing display of the user interface on a display device, the user interface comprising a first user interface component and a second user interface component in the same window, the first user interface component comprising a plurality of unpublished feed items, the second user interface component comprising a plurality of previously published feed items from a social media feed of the online social network, the social media feed associated with a first record stored in a database;

receiving, via a first prompt in the first user interface component, first feed item data for a first feed item related to the first record;

receiving a request to compose a second feed item;

receiving, via a second prompt in the first user interface component, second feed item data for a second feed item related to the first record, the first feed item remaining unpublished while the second feed item data is received;

receiving a single input requesting simultaneous publishing of at least the first feed item and the second feed item; and

responsive to receiving the single input, causing the second user interface component to be updated to simultaneously include at least the first feed item and the second feed item among the plurality of previously published feed items from the social media feed of the online social network.

16. The non-transitory computer-readable storage medium of claim 15, the method further comprising:

responsive to receiving the single input, transmitting the first feed item data and the second feed item data to the database to be stored.

17. The non-transitory computer-readable storage medium of claim 16, the method further comprising:

causing display of a second record in the user interface, the second user interface component displaying published feed items of the second record.