Methods and apparatus for managing notifications for service events
First Claim
1. A communications method comprising:
- opening a communication channel between a service event source and an event management platform;
at the event management platform, generating a request to the service event source, the request including information associated with the communication channel and requested event information related to a plurality of services offered by the service event source for a mobile wireless device associated with a given service user;
sending the request to the service event source;
maintaining the communication channel open to receive notifications transmitted from the service event source including requested event information related to the plurality of services offered by the service event source and related to the single service user;
providing the notifications to the mobile wireless device associated with the given service user.
10 Assignments
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Accused Products
Abstract
The communications method may include opening a communication channel, e.g. a HyperText Transfer Protocol Secure (HTTPS) connection, between a service event source and an event management platform, and at the event management platform, generating a request to the service event source, the request including information associated with the communication channel and requested event information related to a plurality of services offered by the service event source for a mobile wireless device associated with a given service user; sending the request to the service event source. The communication channel is maintained open to receive notifications transmitted from the service event source including requested event information related to the plurality of services offered by the service event source and related to the single service user. The notifications are provided to the mobile wireless device associated with the given service user.
14 Citations
28 Claims
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1. A communications method comprising:
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opening a communication channel between a service event source and an event management platform; at the event management platform, generating a request to the service event source, the request including information associated with the communication channel and requested event information related to a plurality of services offered by the service event source for a mobile wireless device associated with a given service user; sending the request to the service event source; maintaining the communication channel open to receive notifications transmitted from the service event source including requested event information related to the plurality of services offered by the service event source and related to the single service user; providing the notifications to the mobile wireless device associated with the given service user. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A communication method comprising:
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opening a communication channel between a service event source and an event management platform; at the event management platform, generating a request to the service event source, the request including information associated with the communication channel and requested event information related to a service offered by the service event source for mobile wireless devices associated with a plurality of service users; sending the request to the service event source; maintaining the communication channel open to receive notifications transmitted from the service event source including requested event information related to the service offered by the service event source and related to the plurality of the service users; and providing the notifications to the mobile wireless device associated with the plurality of service users. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. An event management server for connection between and managing communications between at least one service event source and a mobile wireless device associated with a given service user, the event management server including hardware components comprising:
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an event notification subscriber interface being configured to send a request to the service event source, the request including information associated with a communication channel and requested event information related to a plurality of services offered by the service event source for the mobile wireless device associated with the given service user; and an event manager being configured to open a communication channel to the at least one service event source, and maintain the communication channel open to receive notifications transmitted from the service event source including requested event information related to the service offered by the service event source for the mobile wireless device associated with the given service user. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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22. An event management server for connection between and managing communications between at least one service event source and mobile wireless devices respectively associated with a plurality of service users, the event management server including hardware components comprising:
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an event notification subscriber interface being configured to send a request to the service event source, the request including information associated with a communication channel and requested event information related to a service offered by the service event source for the mobile wireless devices associated with the plurality of service users; and an event manager being configured to open a communication channel to the at least one service event source, and maintain the communication channel open to receive notifications transmitted from the service event source including requested event information related to the service offered by the service event source for the mobile wireless devices associated with the plurality of service users. - View Dependent Claims (23, 24, 25, 26, 27, 28)
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Specification