Information management of data associated with multiple cloud services

• US 9,571,579 B2
• Filed: 12/14/2015
• Issued: 02/14/2017
• Est. Priority Date: 03/30/2012
• Status: Active Grant

• Current Assignee: CommVault Systems Incorporated
• Original Assignee: CommVault Systems Incorporated
• Inventors: Vijayan, Manoj Kumar, Chen, Ho-Chi, Attarde, Deepak Raghunath, Joshi, Hetalkumar N.
• Primary Examiner(s): Hailu, Teshome
• Application Number:
  US14/968,345
• Publication Number:
  US 20160100013A1
• Time in Patent Office: 428 Days
• Field of Search: 726/1, 726/31
• US Class Current: 1/1
• CPC Class Codes: G06F 16/128 Details of file system snapshots on the file-level, e.g. snapshot creation, administration, deletion use of snapshots for error detection or correction G06F11/14, G06F11/16
• CPC Class Codes: G06F 16/13 File access structures, e.g. distributed indices arrangements of input from, or output to, record carriers G06F3/06
• CPC Class Codes: G06F 16/1748 De-duplication implemented within the file system, e.g. based on file segments de-duplication techniques in storage systems for the management of data blocks G06F3/0641
• CPC Class Codes: G06F 16/21 Design, administration or maintenance of databases
• CPC Class Codes: G06F 16/25 Integrating or interfacing systems involving database management systems
• CPC Class Codes: G06F 21/60 Protecting data
• CPC Class Codes: G06F 21/604 Tools and structures for managing or administering access control systems
• CPC Class Codes: G06F 21/6245 Protecting personal data, e.g. for financial or medical purposes
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 67/1095 Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
• CPC Class Codes: H04L 67/1097 for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A method and system for providing information management of data from hosted services receives information management policies for a hosted account of a hosted service, requests data associated with the hosted account from the hosted service, receives data associated with the hosted account from the hosted service, and provides a preview version of the received data to a computing device. In some examples, the system indexes the received data to associate the received data with a user of an information management system, and/or provides index information related to the received data to the computing device.

Claims

1. A non-transitory computer-readable medium carrying instructions for managing a data object from hosted services, comprising:

providing a user interface to enable a user to identify or access multiple hosted accounts provided by different hosted services,

wherein the hosted services provide access to a data object associated with the user;

creating a copy of the data object for primary storage;

storing the copy in accordance with an information management policy in secondary storage;

receiving a set of criteria and rules for the information management policy for the multiple hosted accounts via the user interface,

wherein the set of criteria and rules for the information management policy are at least partially received via the user interface, and

wherein the information management policy identifies at least one type of data object and a data storage policy for managing copies of that type of data object; and

requesting a copy of a data object from one of the hosted services via one of the multiple hosted accounts in accordance with the information management policy for the multiple hosted accounts.

2. The non-transitory computer-readable medium of claim 1, further comprising:

authenticating access for the user to the hosted accounts by receiving an identifier and a password for the user via the user interface; and

automatically requesting an additional copy of the data object in accordance with a data request frequency defined by the information management policy, wherein at least one of the hosted services is a social networking service.

3. The non-transitory computer-readable medium of claim 1, wherein the type of data object is a digital photo, a digital video, or a document.

4. The non-transitory computer-readable medium of claim 1, further comprising:

generating a preview of at least part of the content of the copy of the data object;

performing information management operations on the generated preview; and

providing the preview to a computing device to enable the computing device to display the preview.

5. The non-transitory computer-readable medium of claim 1, further comprising:

generating a preview of at least part of the content of the copy of the data object; and

distributing the preview to other computing devices in accordance with the information management policy for the hosted accounts to enable the user to view and manipulate the preview while the user operates the other computing devices.

6. The non-transitory computer-readable medium of claim 1, further comprising:

performing information management operations on the copy of the data object in accordance with the information management policy, wherein the information management operations include;

deduplicating the copy of the data object; and

transferring the copy of the data object from the hosted service to another hosted service to make the copy of the data object available through the other hosted service.

7. The non-transitory computer-readable medium of claim 1,

wherein the user interface includes a policy dropdown menu to enable the user to associate, via a single menu choice, each of the multiple hosted accounts with one of a number of predetermined information management policies, or

wherein the user interface includes an alias field to receive a descriptive alias from the user for each of the hosted accounts to enable the user and the information management system to readily identify the hosted account as a source of data objects for the user.

8. The non-transitory computer-readable medium of claim 1, wherein the received set of criteria and rules for the information management policy determine which data object types the information management system requests and receives from each of the hosted services.

9. The non-transitory computer-readable medium of claim 1,

wherein the received set of criteria and rules for the information management policy determine where the copy of the data object is stored within the information management system,

wherein the user is one of multiple users associated with an organization,

wherein the organization is an employer of the multiple users, and

wherein the hosted services are hosted by third party companies unrelated to the organization.

10. The non-transitory computer-readable medium of claim 1, further comprising:

automatically detecting applications installed on a computing device that are associated with each of the multiple hosted services and prepopulating the user interface with a list of the hosted services associated with the applications.

11. The non-transitory computer-readable medium of claim 1, further comprising:

receiving an administrator information management policy; and

overriding aspects of the information management policy for the hosted accounts that conflict with the administrator information management policy, in accordance with the administrator information management policy.

12. A system for providing information management of data from hosted services, comprising:

at least one processor;

a means for receiving identification or access information for each of one or more hosted accounts provided by one or more hosted services,

wherein the one or more hosted services provide access to data objects associated with a user;

a means for creating copies of the data objects for primary storage;

a means for storing the copies of the data objects to secondary storage in accordance with information management policies;

a means for receiving a set of criteria and rules for defining the information management policies for the one or more hosted accounts,

wherein the information management policies identify at least one type of data object and a data storage policy for managing copies of that type of data object;

a means for requesting data associated with one of the hosted accounts from one of the hosted services in accordance with the received the set of criteria and rules for defining information management policies; and

a means for receiving data associated with one of the hosted accounts from one of the hosted services.

13. The system of claim 12,

wherein the received set of criteria and rules for defining information management policies mandate requesting only specified types of data from one of the hosted services, and wherein the hosted service is a digital media sharing service, or

wherein the received the set of criteria and rules for defining information management policies mandate a frequency for requesting data from one of the hosted services, and wherein the hosted service is a social networking service.

14. The system of claim 12, further comprising:

a means for providing a preview version of the received data to a computing device,

wherein the received the set of criteria and rules for defining information management policies include a data distribution policy.

15. The system of claim 12, wherein the received set of criteria and rules for defining information management policies include an administrator-based policy that overrides a user-based policy.

16. A method of managing hosted data, comprising:

receiving identification or access information for one or more hosted accounts provided by one or more hosted services;

associating one or more hosted accounts with a user,

wherein the one or more hosted services provide access to data objects associated with the user;

creating copies of the data objects for primary storage;

storing the copies of the data objects to secondary storage in accordance with an information management policy;

associating the one or more hosted accounts with the information management policy,

wherein the information management policy includes a set of criteria and rules for defining information management policies to identify at least one type of data object and a data storage policy for managing copies of that type of data object; and

requesting copies of the data objects from the hosted services via the multiple hosted accounts in accordance with the information management policy for the multiple hosted accounts.

17. The method of claim 16, further comprising:

generating previews of at least part of the content of the data objects; and

distributing the previews to computing devices associated with an information management system to enable the user to view and manipulate the previews while the user operates other computing devices.

18. The method of claim 16, further comprising:

performing information management operations on the received data objects; and

transferring the data objects to a hosted service unassociated with the hosted accounts to make the copies of the data objects available via a public network through the hosted service.

19. The method of claim 16, further comprising:

performing information management operations upon the data objects received from the hosted services in accordance with the information management policies for the hosted accounts, wherein the information management operations include;

indexing the received data objects to associate the received data objects with the user; and

providing index information related to the received data objects to a computing device.

20. The method of claim 17, wherein the information management system is unaffiliated with and not controlled by entities that control or manage the hosted services, and wherein one of the hosted services is accessible via a computing device.