User interface utility across service providers

• US 9,575,633 B2
• Filed: 12/04/2012
• Issued: 02/21/2017
• Est. Priority Date: 12/04/2012
• Status: Active Grant

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Inventors: Kleinberger, Ilan
• Primary Examiner(s): Bycer, Eric J
• Application Number:
  US13/705,047
• Publication Number:
  US 20140157134A1
• Time in Patent Office: 1,540 Days
• Field of Search: 715/752, 715/273, 715/738, 715/739, 715/753, 715/758, 709/206
• US Class Current: 1/1
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/04817 using icons graphical or visual programming using iconic symbols G06F8/34
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 3/04895 Guidance during keyboard input operation, e.g. prompting
• CPC Class Codes: G06F 9/451 Execution arrangements for user interfaces
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail

Abstract

Providing a user interface utility across service providers includes determining an active service associated with a particular service provider from a plurality of predetermined related services associated with respective service providers stored in a memory. A utility corresponding to the plurality of predetermined related services is formatted for display on a display device, and a function selected in the utility for the active service associated with the particular service provider is executed. The function is common to each of the plurality of predetermined related services. The same utility is displayed for each of the plurality of predetermined related services associated with respective service providers, which are different from each other.

Claims

1. A method, comprising:

determining an active service associated with a particular service provider from a plurality of predetermined related services associated with respective service providers, the active service comprising a standard user interface;

formatting for display on a display device the standard user interface, and a utility interface corresponding to the plurality of predetermined related services associated with the respective service providers;

receiving a selection of a function of the utility interface, wherein the function is common to each of the plurality of predetermined related services, wherein each function of the utility interface corresponds to a standard function on the standard user interface, and wherein the utility interface overlays the standard user interface such that each function of the utility interface and each standard function of the standard user interface are completely visible; and

transmitting an instruction to execute the function of the utility interface in the active service associated with the particular service provider;

wherein the utility interface comprises a plurality of functions, and

wherein the plurality of functions include a function executed most frequently for the active service and a function executed most frequently for a first predetermined related service of the plurality of predetermined related services.

2. The method of claim 1, wherein the active service is a web-based active service.

3. The method of claim 1, wherein a function of the active service and function of a first predetermined related service correspond to the same functionality when executed but are represented by different symbols on the standard user interface and a user interface associated with the first predetermined related service, and

wherein the method further comprises formatting for display on the utility interface the symbol associated with the function of the first predetermined related service.

4. The method of claim 1, further comprising:

in response to receiving the selection of the function of the utility interface, formatting the standard user interface for display with an indication of the standard function that corresponds to the selected function of the utility interface.

5. The method of claim 4, wherein the indication of the standard function that corresponds to the selected function of the utility interface is selected from the group consisting of:

pointing to the location of the standard function on the standard user interface;

circling the location of the standard function on the standard user interface; and

moving a cursor to the location of the standard function on the standard user interface.

6. The method of claim 1, wherein a function of the active service and function of a first predetermined related service correspond to the same functionality when executed but are represented by different symbols on the standard user interface and a user interface associated with the first predetermined related service, and

wherein the method further comprises formatting for display on the utility interface the symbol associated with the function of the active service.

7. A system, comprising:

a storage unit configured to store a plurality of predetermined related services associated with respective service providers;

a determination unit configured to determine an active service associated with a particular service provider from a plurality of predetermined related services associated with respective service providers, the active service comprising a standard user interface;

a formatting unit configured to format for display on a display device the standard user interface, and a utility interface corresponding to the plurality of predetermined related services associated with the respective service providers;

a receiver configured to receive a selection of a function of the utility interface, wherein the function is common to each of the plurality of predetermined related services, wherein each function of the utility interface corresponded to a standard function on the standard user interface, and wherein the utility interface overlays the standard user interface;

in response to receiving the selection of the function of the utility interface, formatting the standard user interface for display with an indication of a position of the standard function that corresponds to the selected function of the utility interface; and

a function transmitting unit configured to transmit an instruction to execute the function of the utility interface in the active service associated with the particular service provider;

wherein the utility interface comprises a plurality of functions, and

wherein the plurality of functions include a function executed most frequently for the active service and a function executed most frequently for a first predetermined related service of the plurality of predetermined related services.

8. The system of claim 7, wherein the active service is a web-based active service.

9. The system of claim 7, wherein a function of the active service and function of a first predetermined related service correspond to the same functionality when executed but are represented by different symbols on the standard user interface and a user interface associated with the first predetermined related service, and

wherein the method further comprises formatting for display on the utility interface the symbol associated with the function of the first predetermined related service.

10. The system of claim 7, wherein a function of the active service and function of a first predetermined related service correspond to the same functionality when executed but are represented by different symbols on the standard user interface and a user interface associated with the first predetermined related service, and

wherein the method further comprises formatting for display on the utility interface the symbol associated with the function of the active service.

11. The system of claim 7, wherein the formatting unit is further configured to, in response to receiving the selection of the function of the utility interface, format the standard user interface for display with an indication of the standard function that corresponds to the selected function of the utility interface,

wherein the indication of the standard function that corresponds to the selected function of the utility interface is selected from the group consisting of:

pointing to the location of the standard function on the standard user interface;

circling the location of the standard function on the standard user interface; and

moving a cursor to the location of the standard function on the standard user interface.

12. A computer program product comprising:

a non-transitory computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising;

computer readable program code configured to determine an active service associated with a particular service provider from a plurality of predetermined related services associated with respective service providers, the active service comprising a standard user interface;

computer readable program code configured to format for display on a display device the standard user interface, and a utility interface corresponding to the plurality of predetermined related services associated with the respective service providers;

computer readable program code configured to determine a selection of a function of the utility interface, wherein the function is common to each of the plurality of predetermined related services, wherein each function of the utility interface corresponds to a standard function on the standard user interface, and wherein the utility interface overlays the standard user interface such that each function of the utility interface and each standard function of the standard user interface are completely visible; and

computer readable program code configured to transmit an instruction to execute the function of the utility interface in the active service associated with the particular service provider;

wherein the utility interface comprises a plurality of functions, and

wherein the plurality of functions include a function executed most frequently for the active service and a function executed most frequently for a first predetermined related service of the plurality of predetermined related services.

13. The computer program product of claim 12, wherein the active service is a web-based active service.

14. The computer program product of claim 12, wherein a function of the active service and function of a first predetermined related service correspond to the same functionality when executed but are represented by different symbols on the standard user interface and a user interface associated with the first predetermined related service, and

wherein the computer readable program code is further configured to format for display on the utility interface the symbol associated with the function of the first predetermined related service.

15. The computer program product of claim 12, further comprising:

in response to the computer readable program code configured to determine a selection of the function of the utility interface, computer readable program code configured to format the standard user interface for display with an indication of the standard function that corresponds to the selected function of the utility interface.

16. The computer program product of claim 15, wherein the indication of the standard function that corresponds to the selected function of the utility interface is selected from the group consisting of:

pointing to the location of the standard function on the standard user interface;

circling the location of the standard function on the standard user interface; and

moving a cursor to the location of the standard function on the standard user interface.

17. The computer program product of claim 12, wherein a function of the active service and function of a first predetermined related service correspond to the same functionality when executed but are represented by different symbols on the standard user interface and a user interface associated with the first predetermined related service, and

wherein the computer readable program code is further configured to format for display on the utility interface the symbol associated with the function of the active service.