×

Methods and apparatuses for video and text in communication greetings for the audibly-impaired

  • US 9,578,284 B2
  • Filed: 02/25/2016
  • Issued: 02/21/2017
  • Est. Priority Date: 11/13/2014
  • Status: Active Grant
First Claim
Patent Images

1. A method for customizing at least one greeting for a video communication device, the method comprising:

  • receiving an incoming call directed to a first video communication device associated with an audibly-impaired user an audibly-impaired user;

    routing the incoming call to a translator associated with a video relay service responsive to;

    determining that the audibly-impaired user is available to receive the incoming call; and

    determining that the calling party is associated with an audibly-capable user;

    determining that the audibly-impaired user is unavailable to receive the incoming call;

    querying a database with one or more contact entries for the first video communication device to determine whether the calling party is associated with a contact entry of the database;

    transmitting either a custom video greeting or a default video greeting to a second video communication device associated with a calling party that initiated the incoming call including;

    retrieving and transmitting the custom video greeting to the second video communication device responsive to determining that the calling party is associated with a contact entry of the database, wherein the custom video greeting and the contact entry are associated with each other in the database; and

    retrieving and transmitting the default video greeting responsive to determining that the calling party is not associated with a contact entry of the database.

View all claims
  • 10 Assignments
Timeline View
Assignment View
    ×
    ×