User guidance with mobile electronic devices

• US 9,580,272 B2
• Filed: 04/25/2014
• Issued: 02/28/2017
• Est. Priority Date: 03/29/2011
• Status: Active Grant

• Current Assignee: Inventio AG (Schindler Holding AG)
• Original Assignee: Inventio AG (Schindler Holding AG)
• Inventors: Kappeler, Markus, Friedli, Paul
• Primary Examiner(s): SALATA, ANTHONY J
• Application Number:
  US14/261,658
• Publication Number:
  US 20140231184A1
• Time in Patent Office: 1,040 Days
• Field of Search: 187/247, 187380- 88, 187/391, 187/395, 187/396
• US Class Current: 1/1
• CPC Class Codes: B66B 1/3415 Control system configuration and the data transmission or communication within the control system
• CPC Class Codes: B66B 1/468 Call registering systems
• CPC Class Codes: B66B 2201/4615 Wherein the destination is registered before boarding
• CPC Class Codes: B66B 2201/4653 wherein the call is registered using portable devices
• CPC Class Codes: B66B 2201/4676 for checking authorization of the passengers
• CPC Class Codes: B66B 3/00 Applications of devices for indicating or signalling operating conditions of elevators
• CPC Class Codes: B66B 3/006 for guiding passengers to their assigned elevator car

Abstract

A visitor can receive guidance (e.g., movement directions) through a portable electronic device. The visitor can read an information-containing tag with the electronic device to input location information into the device. With the electronic device, the visitor can then select one or more destinations. The device then provides directions to the visitor for the one or more destinations.

Claims

1. An elevator installation user guidance method comprising:

receiving location information from a portable electronic device at an area served by an elevator installation, the location information being based at least in part on data read by the portable electronic device from an optical code or a radio tag located at the area served by the elevator installation;

receiving one or more user destinations from the portable electronic device; and

transmitting user guidance information to the portable electronic device, the user guidance information being based at least in part on the location information and the one or more received user destinations.

2. The user guidance method of claim 1, at least a portion of the user guidance information being provided by an elevator control system.

3. The user guidance method of claim 1, further comprising authenticating the portable electronic device.

4. The user guidance method of claim 1, further comprising setting an elevator car arrival time based at least in part on the location information.

5. The user guidance method of claim 1, further comprising transmitting possible destination information to the portable electronic device, the received one or more user destinations being selected from one or more destinations described in the transmitted possible destination information.

6. The user guidance method of claim 1, wherein the transmitting and the receiving occur over the internet.

7. The user guidance method of claim 1, the user guidance information comprising a movement direction for a user.

8. The user guidance method of claim 1, the location information being based at least in part on data read from the optical code.

9. The user guidance method of claim 1, the location information being based at least in part on data read from the radio tag.

10. An elevator installation comprising:

a location information tag comprising an optical code or a radio tag, the location information tag being positioned in an area served by the elevator installation;

an elevator control system; and

a computer coupled to the elevator control system, the computer being programmed to perform a method, the method comprising,

receiving starting location information from a portable electronic device at the area served by the elevator installation, the starting location information being based at least in part on data read by the portable electronic device from the location information tag, receiving one or more user destinations from the portable electronic device, and

transmitting guidance information to the portable electronic device, the guidance information being based at least in part on the starting location information and the one or more user destinations.

11. The elevator installation of claim 10, wherein the area served by the elevator installation comprises a room, the location information tag being located in the room, the location information tag being one of a plurality of location information tags located in the room.

12. The elevator installation of claim 10, wherein the user guidance information comprises an elevator assignment.

13. The elevator installation of claim 12, wherein the elevator assignment is based at least in part on an identification of a user of the portable electronic device.

14. The elevator installation of claim 10, further comprising a transceiving means for sending a first set of data to the portable electronic device and receiving a second set of data from the portable electronic device.

15. One or more computer-readable storage media having encoded thereon instructions that, when executed by a mobile electronic device, cause the mobile electronic device to perform a method, the method comprising:

reading information from an optical code or from a radio tag, the optical code or the radio tag being located at an area served by an elevator installation;

sending location information to the elevator installation, the location information being based on the information read from the optical code or from the radio tag;

sending destination information to the elevator installation; and

receiving from the elevator installation guidance information based on the location information and the destination information.

16. The one or more computer-readable storage media of claim 15, the method further comprising receiving a list of possible destinations from the elevator installation, the sent destination information indicating a selected destination from the received list of possible destinations.

17. One or more computer-readable storage media having encoded thereon instructions that, when executed by a processor, cause the processor to perform a method, the method comprising:

receiving starting location information from a portable electronic device at an area served by an elevator installation, the starting location information being based at least in part on data read by the portable electronic device from a location information tag at the area;

receiving an indication of one or more user destinations from the portable electronic device; and

transmitting guidance information to the portable electronic device, the guidance information being based at least in part on the starting location information and the one or more user destinations.

18. The one or more computer-readable storage media of claim 17, the location information tag comprising a radio tag and an optical code.

19. The one or more computer-readable storage media of claim 17, the method further comprising sending to the portable electronic device a description of possible destinations reachable from the area served by the elevator installation.

20. The one or more computer-readable storage media of claim 17, the method further comprising sending at least one instruction to an elevator control system based on the one or more user destinations.