Methods and systems for providing a comprehensive view of it assets as self service inquiry/update transactions
First Claim
1. A method of providing consolidated self-service IT asset management, the method comprising:
- receiving, at an information technology (IT) asset management system, a communication from a user device;
identifying, at the IT asset management system, an IT assets custodian that corresponds to the user device based on the communication, the IT asset custodian is associated with a first role identifying a first type of asset assignment and a second role identifying a second type of asset assignment;
querying, by the IT asset management system, a first database using an identifier of the IT assets custodian to identify one or more first IT assets assigned to the IT assets custodian, the first database being associated with the first role, the one or more first IT assets including a portable hardware device;
querying, by the IT asset management system, a second database using an identifier of the IT assets custodian to identify one or more second IT assets assigned to the IT assets custodian, the second database being associated the second role;
generating, at the IT asset management system, an asset management user interface that includes an aggregated view identifying IT assets assigned to the IT assets custodian, the aggregated view identifying each of the one or more first IT assets and each of the one or more second IT assets;
transmitting, from the IT asset management system, the asset management user interface to the user device;
monitoring a physical usage of at least one of the one or more assigned IT assets;
determining, by the IT asset management system based on the monitoring, that the at least one of the assigned IT assets is to be re-assigned from the IT asset custodian to another IT asset custodian;
assigning, by the IT asset management system, the at least one of the assigned IT assets to the another IT asset custodian; and
removing, by the IT asset management system, an assignment of the at least one of the assigned IT assets from the IT asset custodian.
1 Assignment
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Accused Products
Abstract
This disclosure describes, generally, methods and systems for providing consolidated self service IT asset management. The method includes displaying, on a display device of an IT asset management system, an IT asset management user interface (UI), logging in, by an IT assets custodian, to the IT assets management UI, and displaying, at the IT assets management UI, an aggregated view of all IT assets assigned to the IT asset custodian. The aggregated view of the IT assets is generated from a plurality of IT asset assignment sources. The method further includes providing, the IT asset custodian with the ability to management the assigned IT assets and accurately account for the asset according to its actual use.
46 Citations
20 Claims
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1. A method of providing consolidated self-service IT asset management, the method comprising:
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receiving, at an information technology (IT) asset management system, a communication from a user device; identifying, at the IT asset management system, an IT assets custodian that corresponds to the user device based on the communication, the IT asset custodian is associated with a first role identifying a first type of asset assignment and a second role identifying a second type of asset assignment; querying, by the IT asset management system, a first database using an identifier of the IT assets custodian to identify one or more first IT assets assigned to the IT assets custodian, the first database being associated with the first role, the one or more first IT assets including a portable hardware device; querying, by the IT asset management system, a second database using an identifier of the IT assets custodian to identify one or more second IT assets assigned to the IT assets custodian, the second database being associated the second role; generating, at the IT asset management system, an asset management user interface that includes an aggregated view identifying IT assets assigned to the IT assets custodian, the aggregated view identifying each of the one or more first IT assets and each of the one or more second IT assets; transmitting, from the IT asset management system, the asset management user interface to the user device; monitoring a physical usage of at least one of the one or more assigned IT assets; determining, by the IT asset management system based on the monitoring, that the at least one of the assigned IT assets is to be re-assigned from the IT asset custodian to another IT asset custodian; assigning, by the IT asset management system, the at least one of the assigned IT assets to the another IT asset custodian; and removing, by the IT asset management system, an assignment of the at least one of the assigned IT assets from the IT asset custodian. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system comprising:
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one or more processors; and a memory having stored therein a sequence of instructions which, when executed by the one or more processors, cause the one or more processors to perform actions including; receiving a communication from a user device; identifying an IT assets custodian that corresponds to the user device based on the communication, the IT asset custodian is associated with a first role identifying a first type of asset assignment and a second role identifying a second type of asset assignment; querying a first database using an identifier of the IT assets custodian to identify one or more first IT assets assigned to the IT assets custodian, the first database being associated with the first role, the one or more first IT assets including a portable hardware device; querying a second database using an identifier of the IT assets custodian to identify one or more second IT assets assigned to the IT assets custodian, the second database being associated with the second role; generating an asset management user interface that includes an aggregated view identifying IT assets assigned to the IT assets custodian, the aggregated view identifying each of the one or more first IT assets and each of the one or more second IT assets; transmitting the asset management user interface to the user device; monitoring a physical usage of at least one of the one or more assigned IT assets; determining, based on the monitoring, that the at least one of the assigned IT assets is to be re-assigned from the IT asset custodian to another IT asset custodian; assigning the at least one of the assigned IT assets to the another IT asset custodian; and removing an assignment of the at least one of the assigned IT assets from the IT asset custodian. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification