Offsite financial account onboarding

• US 9,582,830 B2
• Filed: 05/16/2014
• Issued: 02/28/2017
• Est. Priority Date: 01/07/2011
• Status: Active Grant

• Current Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Johns, Nicholas P., Hogg, Jason J., Moreira, Cory
• Primary Examiner(s): Poinvil, Frantzy
• Application Number:
  US14/280,520
• Publication Number:
  US 20140258126A1
• Time in Patent Office: 1,019 Days
• Field of Search: 705 3- 44
• US Class Current: 1/1
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 20/3221 Access to banking information through M-devices
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

Offsite financial account onboarding is provided which creates a more streamlined process for a customer. The customer accesses a money services business electronic system to request financial account setup. The onboarding system establishes account access to a pooled custodial account managed by the money services business based on preliminary identification (ID) data from the customer. With only preliminary ID data, account access limits are assigned which reduces the risk of fraud or criminal activity with the customer'"'"'s account access. Because account access is established with just the preliminary ID data, the customer may fully obtain account access directly from a mobile device. The money services business provides additional graduated access levels depending on additional ID data provided by the customer. Thus, depending on the type of ID data provided by the customer, the customer'"'"'s account access will have corresponding access level rights to the custodial account.

Claims

1. A method comprising:

creating, by a financial transaction computer and using a web-based offsite onboarding application, a customer access area for a customer in a pooled custodial account, in a memory of the financial transaction computer,

wherein the customer access area is a sub-account,

requesting, by the web-based offsite onboarding application, that the customer enter identification (ID) information,

wherein the web-based offsite onboarding application configures financial institution servers to receive an electronic customer request from the customer at an offsite location,

wherein the web-based offsite onboarding application runs in response to the customer request for a financial account from the offsite location,

receiving, by the financial transaction computer and via the internet, the ID information via at least one of a financial institution website or via a graphical user interface of a mobile financial application on a mobile device communicating with a mobile commerce server of the financial transaction computer;

associating, by the financial transaction computer, the customer access area with software tags having access limits,

wherein the access limits are associated with an access level for the pooled custodial account,

maintaining, by the financial transaction computer, the access level and restrictions as software tags associated with the ID information in an account registry; and

determining, by the web-based offsite onboarding application and using the IDinformation, the access level for the customer to the pooled custodial account based on the restrictions in the account registry.

2. The method of claim 1, further comprising, in response to a monetary transfer request exceeding the access limits, requesting, by the computer, payment information from the customer.

3. The method of claim 2, further comprising receiving, by the computer, the payment information from the customer.

4. The method of claim 3, further comprising processing, by the computer, the payment information for an amount of the monetary transfer request.

5. The method of claim 4, further comprising transferring, by the computer, the amount to the third party.

6. The method of claim 1, further comprising:

receiving, by the computer and from the customer, a financial service request;

determining, by the computer, whether the financial service request falls within the access limits; and

in response to the financial service request exceeding the access limits, requesting, by the computer, additional ID information from the customer.

7. The method of claim 6, further comprising:

receiving, by the computer, the additional ID information from the customer;

determining, by the computer, whether the additional ID information supports an increased access level to the pooled custodial account; and

in response to the additional ID information supporting the increased access level, associating, by the computer, the customer access area with the increased access level.

8. The method of claim 6, further comprising, in response to the financial service request falling within increased access limits associated with the increased access level, performing, by the computer, the financial service request from the pooled custodial account.

9. The method of claim 1, further comprising receiving, by the computer, the customer request from the customer at the offsite location to open the financial account.

10. The method of claim 1, further comprising requesting, by the computer, preliminary identification (ID) information from the customer.

11. The method of claim 1, further comprising analyzing, by the computer, the ID information to determine the access level for the customer to the pooled custodial account.

12. The method of claim 1, further comprising analyzing, by the computer, a reliability of the ID information.

13. The method of claim 1, further comprising determining, by the computer, the access level based upon a reliability of the ID information.

14. The method of claim 1, wherein the pooled custodial account is maintained by a money services business.

15. The method of claim 1, wherein the ID information is used to determine the access level for the customer.

16. The method of claim 1, further comprising analyzing, by the computer, the ID information to determine the access level for the customer to the pooled custodial account.

17. An article of manufacture including a non-transitory, tangible computer readable storage medium having instructions stored thereon that, in response to execution by a financial transaction computer-based system, cause the computer-based system to be capable of performing operations comprising:

creating, by the financial transaction computer-based system and using a web-based offsite onboarding application, a customer access area for a customer in a pooled custodial account, in a memory of the financial transaction computer-based system,

wherein the customer access area is a sub-account,

requesting, by the web-based offsite onboarding application, that the customer enter identification (ID) information,

wherein the web-based offsite onboarding application configures financial institution servers to receive an electronic customer request from the customer at an offsite location,

wherein the web-based offsite onboarding application runs in response to the customer request for a financial account from the offsite location,

receiving, by the financial transaction computer-based system and via the internet, the ID information via at least one of a financial institution website or via a graphical user interface of a mobile financial application on a mobile device communicating with a mobile commerce server of the financial transaction computer;

associating, by the the financial transaction computer-based system, the customer access area with software tags having access limits,

wherein the access limits are associated with an access level for the pooled custodial account,

maintaining, by the financial transaction computer-based system, the access level and restrictions as software tags associated with the ID information in an account registry; and

determining, by the web-based offsite onboarding application and using the ID information, the access level for the customer to the pooled custodial account based on the restrictions in the account registry.

18. The article of claim 17, further comprising:

receiving, by the computer-based system and from the customer, a financial service request;

determining, by the computer-based system, whether the financial service request falls within the access limits; and

in response to the financial service request exceeding the access limits, requesting, by the computer-based system, additional ID information from the customer.

19. The article of claim 18, further comprising:

receiving, by the computer-based system, the additional ID information from the customer;

determining, by the computer-based system, whether the additional ID information supports an increased access level to the pooled custodial account; and

in response to the additional ID information supporting the increased access level, associating, by the computer-based system, the customer access area with the increased access level.

20. A system comprising:

a financial transaction processor;

a tangible, non-transitory memory configured to communicate with the processor;

the tangible, non-transitory memory having instructions stored thereon;

creating, by the financial transaction processor and using a web-based offsite onboarding application, a customer access area for a customer in a pooled custodial account, in a memory of the financial transaction processor,

wherein the customer access area is a sub-account,

requesting, by the web-based offsite onboarding application, that the customer enter identification (ID) information,

wherein the web-based offsite onboarding application configures financial institution servers to receive an electronic customer request from the customer at an offsite location,

wherein the web-based offsite onboarding application runs in response to the customer request for a financial account from the offsite location,

receiving, by the financial transaction processor and via the internet, the ID information via at least one of a financial institution website or via a graphical user interface of a mobile financial application on a mobile device communicating with a mobile commerce server of the financial transaction processor;

associating, by the financial transaction processor, the customer access area with software tags having access limits,

wherein the access limits are associated with an access level for the pooled custodial account,

maintaining, by the financial transaction processor, the access level and restrictions as software tags associated with the ID information in an account registry; and

determining, by the web-based offsite onboarding application and using the ID information, the access level for the customer to the pooled custodial account based on the restrictions in the account registry.