Method of controlling interactive system, method of controlling server, server, and interactive device

• US 9,583,102 B2
• Filed: 01/21/2015
• Issued: 02/28/2017
• Est. Priority Date: 01/22/2014
• Status: Expired due to Fees

• Current Assignee: Sharp Kabushiki Kaisha (Hon Hai Precision Industry Co., Ltd.)
• Original Assignee: Sharp Kabushiki Kaisha (Hon Hai Precision Industry Co., Ltd.)
• Inventors: Shinkai, Makoto
• Primary Examiner(s): Pullias, Jesse
• Application Number:
  US14/601,949
• Publication Number:
  US 20150206534A1
• Time in Patent Office: 769 Days
• Field of Search: 704231-257, 704270-275
• US Class Current: 1/1
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 17/26 Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices
• CPC Class Codes: G10L 2015/227 of the speaker; Human-factor methodology

Abstract

A method of controlling an interactive system includes the steps of: referring to a storage portion storing a plurality of response information about a manner of operation responsive to a user, each associated with a priority serving as an index when being selected; selecting one response information in accordance with the priorities of the plurality of response information; executing response processing for the user based on the selected response information; accepting voice input for the response processing from the user; evaluating the user'"'"'s reaction to the response processing based on a manner of voice of the accepted voice input; and changing the priority of the selected response information stored in the storage portion based on an evaluation result.

Claims

1. A method of controlling a server provided to be able to communicate with an interactive device, the method comprising the steps of:

referring to a storage portion storing a plurality of voice response messages about operation of the interactive device responsive to a user, each associated with a priority serving as an index when being selected;

selecting one voice response message in accordance with the priorities of the plurality of voice response messages stored in the storage portion;

instructing the interactive device to execute response processing based on the selected voice response message;

receiving voice input for the response processing from the user;

evaluating the user'"'"'s reaction to the response processing based on a manner of voice of the accepted voice input;

changing the priority of the selected voice response message stored in the storage portion based on an evaluation result; and

instructing the interactive device to execute response processing for prompting a re-response from the user when voice input is not accepted from the user as a reply to the response processing.

2. The method according to claim 1, wherein the step of changing includes the step of increasing the priority when it is determined that the reaction is good as an evaluation result, and decreasing the priority when it is determined that the reaction is bad.

3. The method according to claim 1, further comprising the step of:

carrying out voice recognition of the received voice input.