Systems and methods of managing communication endpoints

• US 9,591,049 B2
• Filed: 09/15/2015
• Issued: 03/07/2017
• Est. Priority Date: 09/16/2014
• Status: Active Grant

• Current Assignee: iNEMSOFT, Inc.
• Original Assignee: iNEMSOFT, Inc.
• Inventors: Nemer, Allen, Lehmann, Todd, Li, Shaldon, Zhao, Wei
• Primary Examiner(s): Marcelo, Melvin
• Application Number:
  US14/854,370
• Publication Number:
  US 20160080994A1
• Time in Patent Office: 539 Days
• US Class Current: 1/1
• CPC Class Codes: H04L 41/0668 by dynamic selection of recovery network elements, e.g. replacement by the most appropriate element after failure
• CPC Class Codes: H04L 41/0893 Assignment of logical groups to network elements
• CPC Class Codes: H04L 41/0894 Policy-based network configuration management
• CPC Class Codes: H04L 67/00 Network arrangements or protocols for supporting network services or applications user-to-user messaging H04L51/00; network arrangements, protocols or services for supporting real-time applications in data packet communications networks H04L65/00
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 67/563 Data redirection of data network streams
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context
• CPC Class Codes: H04W 36/08 Reselecting an access point
• CPC Class Codes: H04W 60/04 using triggered events

Abstract

In one embodiment, a method includes receiving a trigger to dynamically modify a serving site of a communication endpoint, wherein the communication endpoint is registered to receive digital communication service from a first serving site. The method further includes determining a stored serving-site selection policy applicable to the communication endpoint. The method also includes selecting a second serving site for the communication endpoint based, at least part, on a stored serving-site selection policy. Also, the method includes determining endpoint-configuration requirements of the second serving site. Furthermore, the method includes dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the second serving site. Moreover, the method includes writing the generated endpoint configurations to the communication endpoint. Additionally, the method includes causing the communication endpoint to register to receive digital communication service from the second serving site in place of the first serving site.

Claims

1. A method comprising, by a computer system:

receiving a trigger to dynamically modify a serving site of a communication endpoint, wherein the communication endpoint is registered to receive digital communication service from a first serving site;

determining a stored serving-site selection policy applicable to the communication endpoint;

accessing the stored serving-site selection policy;

selecting a second serving site for the communication endpoint from among a plurality of alternative serving sites, wherein the selection is based, at least part, on the stored serving-site selection policy;

determining endpoint-configuration requirements of the second serving site based, at least in part, on a stored profile of the second serving site;

generating endpoint configurations that satisfy the endpoint-configuration requirements of the second serving site;

writing the generated endpoint configurations to the communication endpoint; and

causing the communication endpoint to register to receive digital communication service from the second serving site in place of the first serving site.

2. The method of claim 1, comprising:

receiving a trigger to dynamically modify a serving site in relation to a specified node of an endpoint-management hierarchy;

determining communication endpoints that are child nodes of the specified node in the endpoint-management hierarchy, wherein the communication endpoints are registered to receive digital communication service from an initial serving site;

determining a stored serving-site selection policy applicable to the communication endpoints based, at least in part, on the specified node of the endpoint-management hierarchy;

accessing the stored serving-site selection policy applicable to the communication endpoints;

selecting a replacement serving site for the communication endpoints based, at least part, on the stored serving-site selection policy applicable to the communication endpoints;

determining endpoint-configuration requirements of the replacement serving site based, at least in part, on a stored profile of the replacement serving site;

dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the replacement serving site;

writing generated endpoint configurations that satisfy the endpoint-configuration requirements of the replacement serving site to the communication endpoints; and

causing the communication endpoints to register to receive digital communication service from the replacement serving site in place of the initial serving site.

3. The method of claim 2, wherein the generated endpoint configurations of at least one communication endpoint of the communication endpoints are different from the generated endpoint configurations of at least one other communication endpoint of the communication endpoints.

4. The method of claim 1, wherein the dynamically generating comprises generating a settings file that references the second serving site.

5. The method of claim 1, wherein the dynamically generating comprises accessing firmware file that satisfies the endpoint-configuration requirements of the second serving site.

6. A system comprising at least one processor, wherein the at least one processor is operable to perform a method comprising:

receiving a trigger to dynamically modify a serving site of a communication endpoint, wherein the communication endpoint is registered to receive digital communication service from a first serving site;

determining a stored serving-site selection policy applicable to the communication endpoint;

accessing the stored serving-site selection policy;

selecting a second serving site for the communication endpoint from among a plurality of alternative serving sites, wherein the selection is based, at least part, on the stored serving-site selection policy;

determining endpoint-configuration requirements of the second serving site based, at least in part, on a stored profile of the second serving site;

dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the second serving site;

writing the generated endpoint configurations to the communication endpoint; and

causing the communication endpoint to register to receive digital communication service from the second serving site in place of the first serving site.

7. The system of claim 6, the method comprising:

receiving a trigger to dynamically modify a serving site in relation to a specified node of an endpoint-management hierarchy;

determining communication endpoints that are child nodes of the specified node in the endpoint-management hierarchy, wherein the communication endpoints are registered to receive digital communication service from an initial serving site;

determining a stored serving-site selection policy applicable to the communication endpoints based, at least in part, on the specified node of the endpoint-management hierarchy;

accessing the stored serving-site selection policy applicable to the communication endpoints;

selecting a replacement serving site for the communication endpoints based, at least part, on the stored serving-site selection policy applicable to the communication endpoints;

determining endpoint-configuration requirements of the replacement serving site based, at least in part, on a stored profile of the replacement serving site;

dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the replacement serving site;

writing generated endpoint configurations that satisfy the endpoint-configuration requirements of the replacement serving site to the communication endpoints; and

causing the communication endpoints to register to receive digital communication service from the replacement serving site in place of the initial serving site.

8. The system of claim 7, wherein the generated endpoint configurations of at least one communication endpoint of the communication endpoints are different from the generated endpoint configurations of at least one other communication endpoint of the communication endpoints.

9. The system of claim 6, wherein the dynamically generating comprises generating a settings file that references the second serving site.

10. The system of claim 6, wherein the dynamically generating comprises accessing firmware file that satisfies the endpoint-configuration requirements of the second serving site.

11. A computer-program product comprising a non-transitory computer-usable medium having computer-readable program code embodied therein, the computer-readable program code adapted to be executed to implement a method comprising:

receiving a trigger to dynamically modify a serving site of a communication endpoint, wherein the communication endpoint is registered to receive digital communication service from a first serving site;

determining a stored serving-site selection policy applicable to the communication endpoint;

accessing the stored serving-site selection policy;

selecting a second serving site for the communication endpoint from among a plurality of alternative serving sites, wherein the selection is based, at least part, on the stored serving-site selection policy;

determining endpoint-configuration requirements of the second serving site based, at least in part, on a stored profile of the second serving site;

dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the second serving site;

writing the generated endpoint configurations to the communication endpoint; and

causing the communication endpoint to register to receive digital communication service from the second serving site in place of the first serving site.

12. The computer-program product of claim 11, the method comprising:

receiving a trigger to dynamically modify a serving site in relation to a specified node of an endpoint-management hierarchy;

determining communication endpoints that are child nodes of the specified node in the endpoint-management hierarchy, wherein the communication endpoints are registered to receive digital communication service from an initial serving site;

determining a stored serving-site selection policy applicable to the communication endpoints based, at least in part, on the specified node of the endpoint-management hierarchy;

accessing the stored serving-site selection policy applicable to the communication endpoints;

selecting a replacement serving site for the communication endpoints based, at least part, on the stored serving-site selection policy applicable to the communication endpoints;

determining endpoint-configuration requirements of the replacement serving site based, at least in part, on a stored profile of the replacement serving site;

dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the replacement serving site;

writing generated endpoint configurations that satisfy the endpoint-configuration requirements of the replacement serving site to the communication endpoints; and

causing the communication endpoints to register to receive digital communication service from the replacement serving site in place of the initial serving site.

13. The computer-program product of claim 12, wherein the generated endpoint configurations of at least one communication endpoint of the communication endpoints are different from the generated endpoint configurations of at least one other communication endpoint of the communication endpoints.

14. The computer-program product of claim 11, wherein the dynamically generating comprises generating a settings file that references the second serving site.

15. The computer-program product of claim 11, wherein the dynamically generating comprises accessing firmware file that satisfies the endpoint-configuration requirements of the second serving site.