Server information handling system NFC ticket management and fault storage
First Claim
1. A server information handling system comprising:
- a chassis;
a processor disposed in the chassis and operable to execute instructions that process information;
memory disposed in the chassis, interfaced with the processor and operable to store the instructions and information;
a management controller disposed in the chassis, interfaced with the processor and non-transitory memory storing instructions executable by the management controller to support remote management functions including at least tracking faults by fault codes in a management controller memory, the management controller detecting power failures of the server information handling system and storing the fault codes in the memory in response to the detecting the power failure;
a near field communication (NFC) device interfaced with the management controller and operable to communicate the fault codes with an NFC transaction to an external NFC device; and
a back-up battery interfaced with the management controller memory and operable to power the management controller memory in the event of power failure so that the management controller memory provides access to the fault codes by the NFC device during power failure that prevents power to the management controller.
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Accused Products
Abstract
Server information handling system deployment and maintenance is enhanced with automated trouble ticket generation at a mobile telephone through an NFC transaction with a management controller. NFC transactions coordinate authorization for replacement component installation and server information handling system replacement. In one embodiment, a bezel includes an NFC device that interfaces with a management controller and stores configuration information to aid installation of replacement server information handling systems in the event of a system failure. A back-up battery provides power to an NFC support circuit that stores fault codes detected by the management controller so that fault codes are available during management controller failures.
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Citations
19 Claims
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1. A server information handling system comprising:
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a chassis; a processor disposed in the chassis and operable to execute instructions that process information; memory disposed in the chassis, interfaced with the processor and operable to store the instructions and information; a management controller disposed in the chassis, interfaced with the processor and non-transitory memory storing instructions executable by the management controller to support remote management functions including at least tracking faults by fault codes in a management controller memory, the management controller detecting power failures of the server information handling system and storing the fault codes in the memory in response to the detecting the power failure; a near field communication (NFC) device interfaced with the management controller and operable to communicate the fault codes with an NFC transaction to an external NFC device; and a back-up battery interfaced with the management controller memory and operable to power the management controller memory in the event of power failure so that the management controller memory provides access to the fault codes by the NFC device during power failure that prevents power to the management controller. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for reporting server information handling system faults, the method comprising:
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detecting a fault at a server information handling system; storing a fault code associated with the fault in memory accessible by an NFC device, the NFC device integrated with the server; reading the fault code from the NFC device with an NFC transaction after a power failure at the server information handling system; detecting the power failure of the server information handling system; and storing the fault code in the memory in response to the detecting the power failure. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A management subsystem for a server information handling system, the management subsystem comprising:
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a management controller integrated with a chassis of the server information handling system, the management controller operable to manage operations of processing components disposed in the chassis, the management controller further operable to detect power failure and in response to detecting power failure to store fault codes in a memory; a bezel operable to couple to the chassis; an NFC device integrated in the bezel and operable to perform NFC transactions with external NFC devices; and an NFC support circuit disposed between the NFC device and the management controller and having the memory, the memory storing the fault codes detected by the management controller in response to detecting power failure; wherein the NFC device is operable to provide the fault codes by NFC transaction to an external NFC device with the management controller powered off. - View Dependent Claims (19)
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Specification