System and method for processing telephony sessions

• US 9,596,274 B2
• Filed: 08/24/2016
• Issued: 03/14/2017
• Est. Priority Date: 04/02/2008
• Status: Active Grant

• Current Assignee: Twilio, Inc.
• Original Assignee: Twilio, Inc.
• Inventors: Lawson, Jeff, Wolthuis, John, Cooke, Evan
• Primary Examiner(s): Thompson, Jr., Otis L
• Application Number:
  US15/245,456
• Publication Number:
  US 20160366193A1
• Time in Patent Office: 202 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06F 9/541 via adapters, e.g. between incompatible applications
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 9/0643 Hash functions, e.g. MD5, SHA, HMAC or f9 MAC
• CPC Class Codes: H04L 9/3247 involving digital signatures
• CPC Class Codes: H04M 1/2473 Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface) details of API H04M7/0021
• CPC Class Codes: H04M 7/0021 Details of Application Programming Interfaces
• CPC Class Codes: H04M 7/003 Click to dial services

Abstract

In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

Claims

1. A method comprising:

at a hardware call router system that is communicatively coupled to at least an external first application server via an application layer protocol and that is communicatively coupled to a telephony network;

responsive to the call router system initiating a telephony voice session for a telephony endpoint associated with an initial Uniform Resource Identifier (URI) of a first call router account for the first application server, the call router system;

determining a first secret key of the first call router account,

generating a first request to a first application resource of the first application server, wherein the first request includes state information of the telephony voice session, and wherein the first application resource is specified by the initial URI,

signing request parameters of the first request by using the first secret key, and

sending the signed first request to the first application server, wherein the signed first request is an application layer request;

responsive to an application layer protocol first response that is provided by the first application server and that includes a plurality of telephony instructions, the call router system sequentially processing at least a subset of the plurality of telephony instructions and executing at least one telephony action according to the sequential processing of the telephony instructions,

wherein the first application server provides the first response responsive to verification of the signed first request by using the first secret key.

2. The method of claim 1, wherein executing at least one telephony action comprises at least one of:

playing audio during the telephony voice session, playing text-to-speech audio during the telephony voice session, capturing input during the telephony voice session, calling a telephony endpoint during the telephony voice session, and recording audio during the telephony voice session.

3. The method of claim 1, wherein executing at least one telephony action comprises:

the call router system sending a telephony message that is sent to a telephony endpoint.

4. The method of claim 1, wherein the telephony endpoint is one of a phone number and a Session Initiation Protocol (SIP) address.

5. The method of claim 1, wherein the telephony voice session is initiated in response to an inbound telephony communication received by the call router system.

6. The method of claim 1, wherein the telephony voice session is initiated in response to an application programming interface request to create a telephony communication.

7. A method comprising:

at a hardware call router system that is communicatively coupled to at least an external first application server via an application layer protocol and that is communicatively coupled to a Short Message Service (SMS) network;

responsive to the call router system receiving an SMS message for a telephony endpoint associated with an initial Uniform Resource Identifier (URI) of a first call router account for the first application server, the call router system;

determining a first secret key of the first call router account,

generating a first request to a first application resource of the first application server, wherein the first request includes state information of the SMS message, and wherein the first application resource is specified by the initial URI,

signing request parameters of the first request by using the first secret key, and

sending the signed first request to the first application server, wherein the signed first request is an application layer request;

responsive to an application layer protocol first response that is provided by the first application server and that includes a plurality of telephony instructions, the call router system sequentially processing at least a subset of the plurality of telephony instructions and executing at least one telephony action according to the sequential processing of the telephony instructions,

wherein the first application server provides the first response responsive to verification of the signed first request by using the first secret key.

8. The method of claim 7, wherein executing at least one telephony action comprises at least one of:

playing audio during the telephony voice session, playing text-to-speech audio during the telephony voice session, capturing input during the telephony voice session, calling a telephony endpoint during the telephony voice session, and recording audio during the telephony voice session.

9. The method of claim 7, wherein executing at least one telephony action comprises:

the call router system sending a telephony message that is sent to a telephony endpoint.

10. The method of claim 7, wherein the telephony endpoint is one of a phone number and a Session Initiation Protocol (SIP) address.

11. A system comprising:

a hardware call router system that is constructed to;

communicatively couple to at least an external first application server and an external second application server via an application layer protocol, and communicatively couple to at least one of a telephony network and a Short Message Service (SMS) network,

responsive to the call router system initiating a telephony voice session for a first telephony endpoint associated with a first initial Uniform Resource Identifier (URI) of a first call router account for the first application server;

generate a first request to a first application resource of the first application server, wherein the first request includes state information of the telephony voice session, and wherein the first application resource is specified by the first initial URI,

send the first request to the first application server, wherein the first request is an application layer request,

responsive to an application layer protocol first response that is provided by the first application server and that includes a plurality of telephony instructions, sequentially process at least a subset of the plurality of telephony instructions and execute at least one telephony action according to the sequential processing of the telephony instructions,

responsive to the call router system receiving an SMS message for a second telephony endpoint associated with a second initial URI of a second call router account for the second application server;

generate a second request to a second application resource of the second application server, wherein the second request includes state information of the SMS message, and wherein the second application resource is specified by the second initial URI,

send the second request to the second application server, wherein the second request is an application layer request,

responsive to an application layer protocol second response that is provided by the second application server and that includes a plurality of telephony instructions, sequentially process at least a subset of the plurality of telephony instructions and execute at least one telephony action according to the sequential processing of the telephony instructions.

12. The method of claim 11,

wherein the call router system is constructed to:

during generation of the first request, determine a first secret key of the first call router account, and sign request parameters of the first request by using the first secret key,

wherein the first request sent by the call router system is the signed first request, and

wherein the first application server provides the first response responsive to verification of the signed first request by using the first secret key.

13. The method of claim 11,

wherein the call router system is constructed to:

during generation of the second request, determine a second secret key of the second call router account, and sign request parameters of the second request by using the second secret key,

wherein the second request sent by the call router system is the signed second request, and

wherein the second application server provides the second response responsive to verification of the signed second request by using the second secret key.

14. The method of claim 11, wherein executing at least one telephony action for the telephony voice session comprises at least one of:

playing audio during the telephony voice session, playing text-to-speech audio during the telephony voice session, capturing input during the telephony voice session, calling a telephony endpoint during the telephony voice session, and recording audio during the telephony voice session.

15. The method of claim 11, wherein executing at least one telephony action for the telephony voice session comprises:

the call router system sending a telephony message that is sent to a telephony endpoint.

16. The method of claim 11, wherein executing at least one telephony action for the SMS message comprises:

the call router system sending a telephony message that is sent to a telephony endpoint.

17. The method of claim 11, wherein the first telephony endpoint and the second telephony endpoint are one of a phone number and a Session Initiation Protocol (SIP) address.

18. The method of claim 11, wherein the telephony voice session is initiated in response to an inbound telephony communication received by the call router system.

19. The method of claim 11, wherein the telephony voice session is initiated in response to an application programming interface request to create a telephony communication.