Display of person based information including person notes

• US 9,596,308 B2
• Filed: 07/25/2008
• Issued: 03/14/2017
• Est. Priority Date: 07/25/2007
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Yahoo! Inc. (Apollo Global Management, Inc.)
• Inventors: Brezina, Matthew, Smith, Adam, Cselle, Gabor
• Primary Examiner(s): Daftuar, Saket K
• Application Number:
  US12/180,475
• Publication Number:
  US 20090106415A1
• Time in Patent Office: 3,154 Days
• Field of Search: 709/201, 709/204, 709/206, 709/207, 709/250, 715/700
• US Class Current: 1/1
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/38 Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
• CPC Class Codes: G06F 16/9577 Optimising the visualization of content, e.g. distillation of HTML documents
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 40/14 Tree-structured documents parsing G06F40/205; validation G06F40/226
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/43 Billing software details
• CPC Class Codes: H04M 15/44 Augmented, consolidated or itemized billing statement or bill presentation
• CPC Class Codes: H04M 15/58 : based on statistics of usage or network monitoring
• CPC Class Codes: H04M 15/745 : Customizing according to wishes of subscriber, e.g. friends or family
• CPC Class Codes: H04M 2215/0104 : Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing
• CPC Class Codes: H04M 2215/0108 : Customization according to wishes of subscriber, e.g. customer preferences, friends and family, selecting services or billing options, Personal Communication Systems [PCS]
• CPC Class Codes: H04M 2215/0188 : Network monitoring; statistics on usage on called/calling number
• CPC Class Codes: H04W 24/08 : Testing, supervising or monitoring using real traffic

Abstract

Among other disclosures, a method may include collecting historical communication data and personal data relating to a portion of a plurality of communications, a sender of one or more of the communications or one or more recipients of the communications. The method may include generating a profile based on the collected historical communication data and personal data. The method may include receiving user input and incorporating the user input into the profile. The method may include presenting the profile including the user input in response to user behavior.

Claims

1. A computer-implemented method comprising:

receiving a plurality of communications from a first person to a user;

extracting first data from the plurality of communications, the first data comprising contact information for contacts associated with the first person;

generating, via a computing device, using the extracted first data, a first person profile comprising a first contact network of the first person, wherein the first contact network comprises a list of contacts associated with the first person;

subsequent to generating the first person profile, receiving a subsequent communication from the first person to the user, wherein a second person is identified in text in a body of the subsequent communication, and the second person is different from the first person and the user;

extracting second data about the second person from the body of the subsequent communication;

generating, using the extracted second data, a second person profile for the second person;

updating, using the extracted second data, the first person profile to add the second person to the first contact network of the first person profile;

monitoring, via the computing device, user behavior of the user; and

in response to a request by the user to view the first person profile, presenting the updated first person profile to the user.

2. The computer-implemented method of claim 1, further comprising receiving, from the user, user input relating to the first person, and incorporating the user input into the first person profile, wherein the user input includes notations by the user relating to the first person, and the user input is selected from the group consisting of text, graphics, pictures, audio recordings and video recordings.

3. The computer-implemented method of claim 1, further comprising receiving, from the user, user input relating to the first person, and incorporating the user input into the first person profile, wherein the user input includes audio recordings.

4. The computer-implemented method of claim 1, wherein the monitoring includes monitoring at least one of:

mouse movements, mouse locations, keyboard strokes, mouse clicks, or active windows.

5. The computer-implemented method of claim 1, wherein the request is implicit.

6. The computer-implemented method of claim 1, wherein the request is made by searching for one or more keywords associated with the user input.

7. The computer-implemented method of claim 1, wherein the user behavior is selected from the group consisting of opening a communication, viewing a communication, reading a communication, writing a communication, initiating a communication, receiving a communication, performing a search, selecting a person'"'"'s name, selecting a communication summary, and selecting an attribute associated with the one or more communications.

8. The computer-implemented method of claim 1, wherein the first data is extracted from at least one of communication summaries, conversation threads, attachments to communications, communication statistics, or related contacts.

9. A computer-implemented method comprising:

receiving a plurality of communications from a first person to a user;

extracting first data from the plurality of communications, the first data comprising contact information for contacts associated with the first person;

generating, via a computing device, using the extracted first data, a first communication profile comprising a first contact network of the first person, wherein the first contact network comprises a list of contacts associated with the first person;

subsequent to generating the first communication profile, receiving a subsequent communication from the first person to the user, wherein a second person is identified in text in a body of the subsequent communication, and the second person is different from the first person and the user;

extracting second data about the second person from the body of the subsequent communication;

generating, using the extracted second data, a second communication profile for the second person;

updating, using the extracted second data, the first communication profile, to add the second person to the first contact network of the first communication profile;

enabling a determination of whether the user has made a request to view information about the first communication profile; and

enabling presentation of the first communication profile in response to the request.

10. The computer-implemented method of claim 9, further comprising receiving user input relating to the first person, and incorporating the user input into the first communication profile, wherein the user input includes notations by the user relating to the first person.

11. The computer-implemented method of claim 9, wherein the request is made by searching for one or more keywords associated with the user input.

12. The computer-implemented method of claim 9, wherein the request is implicit.

13. The computer-implemented method of claim 12, wherein the implicit request is made by at least one of:

opening a communication, viewing a communication, reading a communication, selecting a communication, selecting a summary of a communication, writing a communication, initiating a communication, or receiving a communication.

14. A computer-implemented method comprising:

receiving a plurality of communications from a first person to a user;

extracting, by a computing device, first data from the plurality of communications, the first data comprising contact information for contacts associated with the first person;

generating, using the extracted first data, a first profile comprising a first contact network of the first person, wherein the first contact network comprises a list of contacts associated with the first person;

subsequent to generating the first profile, receiving a subsequent communication from the first person to the user, wherein a second person is identified in text in a body of the subsequent communication, and the second person is different from the first person and the user;

extracting second data about the second person from the body of the subsequent communication;

generating, using the extracted second data, a second profile for the second person;

updating, using the extracted second data, the first profile to add the second person to the first contact network of the first profile;

monitoring, via the computing device, user behavior by the user; and

in response to the user behavior, presenting, on a display of the computing device, the first profile.

15. The computer-implemented method of claim 14, further comprising ranking the list of contacts of the first contact network based on a respective number of communications between the user and each respective contact in the list of contacts.

16. The computer-implemented method of claim 14, further comprising automatically including a third person, other than the first person, the second person, and the user, in the first profile when the third person is copied on a communication between the user and the first person.