Individually unique key performance indicator management

• US 9,608,875 B2
• Filed: 11/15/2013
• Issued: 03/28/2017
• Est. Priority Date: 11/15/2013
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Shaw, Venson
• Primary Examiner(s): KHIRODHAR, MAHARISHI V
• Application Number:
  US14/081,435
• Publication Number:
  US 20150138988A1
• Time in Patent Office: 1,229 Days
• US Class Current: 1/1
• CPC Class Codes: H04L 41/5009 Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
• CPC Class Codes: H04L 41/5025 by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
• CPC Class Codes: H04L 43/16 Threshold monitoring
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports
• CPC Class Codes: H04W 72/0453 Resources in frequency domain, e.g. a carrier in FDMA
• CPC Class Codes: H04W 88/08 Access point devices

Abstract

Individually unique key performance indicator management may be utilized to enhance performance in a network. A warning alarm threshold for a key performance indicator associated with a mobile device may be determined. And upon receiving an alert message indicating that the warning alarm threshold has been exceeded, a network device may be modified.

Claims

1. A method comprising:

based on a user profile associated with a first mobile device connected to a network, determining, by a processor, a warning alarm threshold for a key performance indicator of an operation of the first mobile device;

receiving, by the processor, an alert message indicative of reaching the warning alarm threshold; and

modifying a network device connected to the network based on the alert message,

wherein the user profile located in a home subscriber server,

wherein the key performance indicator is associated with the first mobile device based on a subscriber identification or a device identification of the first mobile device.

2. The method of claim 1, wherein the network device is a router.

3. The method of claim 1, wherein the modifying of the network device comprises:

causing a base station to disconnect from the first mobile device;

dropping a call of a second mobile device;

lowering a data rate of a second mobile device;

activating a dormant base station for use by the first mobile device;

causing the base station to allocate additional wireless channels for the first mobile device, or

redirecting a second mobile device to a different base station to accommodate the first mobile device.

4. The method of claim 1, wherein the modifying of the network device comprises:

modifying a power output of the network device;

or

modifying a number of wireless antennas used by the network device.

5. The method of claim 1, wherein the modifying of the network device comprises:

modifying a type of wireless antennas used by the network device;

or

closing applications on the network device that negatively influence the key performance indicator.

6. A device comprising:

a processor; and

a memory coupled with the processor, the memory comprising executable instructions that, when executed by the processor, cause the processor to effectuate operations comprising;

based on a user profile associated with a first mobile device connected to a network, determining a key performance indicator of an operation of the first mobile device;

receiving an alert message based on the key performance indicator reaching a warning alarm threshold; and

responsive to receiving the alert message, modifying a network device connected to the network,

wherein the user profile located in a home subscriber server,

wherein the key performance indicator is associated with the first mobile device based on a subscriber identification or a device identification of the first mobile device.

7. The device of claim 6, wherein the network device is a router.

8. The device of claim 6, wherein the modification of the network device comprises:

causing a base station to disconnect from the first mobile device;

or

dropping a call of a second mobile device.

9. The device of claim 6, wherein the modification of the network device comprises:

lowering a data rate of a second mobile device;

or

activating a dormant base station for use by the first mobile device.

10. The device of claim 6, wherein the modification of the network device comprises:

causing a base station to allocate additional wireless channels for the first mobile device, or

redirecting a second mobile device to a different base station to accommodate the first mobile device.

11. A system comprising:

a first mobile device connected to a network; and

a home subscriber server comprising;

a processor; and

a memory coupled with the processor, the memory comprising executable instructions that, when executed by the processor, cause the processor to effectuate operations comprising;

storing a key performance indicator of an operation of the first mobile device connected to the network;

receiving an alert message based on reaching a warning alarm threshold for the key performance indicator; and

modifying a network device based on the alert message,

wherein the key performance indicator is associated with the first mobile device based on a subscriber identification or a device identification of the first mobile device.

12. The system of claim 11, wherein the network device is a router.

13. The system of claim 11, wherein the modification of the network device comprises dropping a call of a second mobile device.

14. The system of claim 11, wherein the modification of the network device comprises activating a dormant base station for use by the first mobile device.

15. The system of claim 11, wherein the modification of the network device comprises redirecting a second mobile device to a different base station to accommodate the first mobile device.