Trading environment recording

• US 9,609,137 B1
• Filed: 05/25/2012
• Issued: 03/28/2017
• Est. Priority Date: 05/27/2011
• Status: Active Grant

• Current Assignee: Verint Americas Incorporated (Verint Systems Incorporated)
• Original Assignee: Verint Americas Incorporated (Verint Systems Incorporated)
• Inventors: Williams, Jamie Richard, Calahan, Marc
• Primary Examiner(s): Roberts, Shaun
• Application Number:
  US13/481,727
• Time in Patent Office: 1,768 Days
• Field of Search: 379/88.17, 704/201
• US Class Current: 1/1
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/656 for recording conversations
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components

Abstract

Systems and methods for recording multiple channels of incoming data. Shared data may be centrally recorded, whereas unique data may be recorded at an endpoint, such as a workstation. A central recording system may request the unique data recorded at the endpoint and correlate it to the shared data. In some implementations, the data may be audio, where the shared data is audio played over speakers, whereas the unique data is audio at a handset of a workstation.

Claims

1. A system for hybrid trunk-side and station-side recording of audio information in a trading environment, comprising:

a switch communicating via internet protocol (IP) for (i) the IP delivery of unique audio streams to particular devices based on an address and (ii) the IP multicast of shared audio to multiple devices based on a multicast group;

at least one turret used by a trader to send or receive information to or from outside sources, wherein;

each turret includes handsets receiving IP delivery of unique audio streams and speakers receiving IP multicast of shared audio, and wherein;

each turret has handsets and speakers in excess of available channels for recording audio from each locally on the turret'"'"'s memory without mixing, and wherein;

each turret, records said unique audio streams locally on the turret'"'"'s memory but does not record said shared audio locally on the turret'"'"'s memory to prevent mixing of the unique audio streams on a channel for recording; and

a storage system, that is physically separated from the turret and records the shared audio centrally by joining the multicast group.

2. The system according to claim 1, wherein the storage system subsequently acquires the unique audio streams recorded locally on the workstations for storage with the shared audio recorded centrally.