Mobile application procurement and configuration options for VOIP service

• US 9,609,457 B2
• Filed: 07/27/2012
• Issued: 03/28/2017
• Est. Priority Date: 07/27/2012
• Status: Active Grant

• Current Assignee: Crexendo, Inc.
• Original Assignee: Crexendo, Inc.
• Inventors: Bhagavatula, Satish, Rao, Manish
• Primary Examiner(s): Phan, Man
• Assistant Examiner(s): KAVLESKI, RYAN C
• Application Number:
  US13/560,784
• Publication Number:
  US 20140029475A1
• Time in Patent Office: 1,705 Days
• Field of Search: 370/259, 370/271, 370/352, 379/212.01, 379/212.02
• US Class Current: 1/1
• CPC Class Codes: H04L 41/0806 for initial configuration or provisioning, e.g. plug-and-play
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04W 4/50 Service provisioning or reconfiguring

Abstract

In at least some embodiments, a system includes at least one server to manage voice over internet protocol (VOIP) services. The managed VOIP services provided by the at least one server include a procurement service configured to streamline configuration of at least some of the VOIP services for a mobile device during a signup session based on a VOIP services signup session token.

Claims

1. A system, comprising:

at least one server comprising a processor to manage voice over internet protocol (VOIP) services, wherein the managed VOIP services provided by the at least one server comprise a procurement service configured to streamline configuration of at least some of the VOIP services for a mobile device during a new user signup session based on a VOIP services signup session token, the procurement service comprising;

a signup controller configured to manage the new user signup session, wherein the new user signup session is to create a new account, via which the mobile device is provided access to the VOIP services, for the mobile device, wherein no account for the mobile device exists prior to the new user signup session; and

a token provisioner configured to;

generate the VOIP services signup session token, wherein the VOIP services signup session token is encoded with information to be entered during creation of the new account, the information comprising configuration options and user information to be entered as part of creation of the new account; and

provide the VOIP services signup session token to the signup controller;

wherein the signup controller is configured to streamline entry of signup information for the new account by entering, as part of creation of the new account, user information and configuration options provided via the VOIP services signup session token, and wherein the user information and configuration options are stored, prior to initiation of the new user signup session, in a records database accessible to the signup controller and the token provisioner, and the user information and configuration options are related to transactions that have been completed and transactions that have not been completed for accounts other than the new account;

wherein the configuration options comprise a list of codecs and quality of service settings to be applied by the mobile device to calls via the VOIP services, and session initiation protocol forking options to be applied by the at least one server;

one or more VOIP applications executable by the mobile device;

wherein at least one of the VOIP applications comprises a management interface configured to determine which of the VOIP applications will be executed based on the mobile device being registered with multiple communication systems;

wherein at least one of the VOIP applications is configured to;

display a plurality screens for entry of parameters as part of creation of the new account; and

determine which of the screens to display based on the user information and configuration options encoded in the signup session token;

omit display of some or all of the screens based on the parameters to be entered via the screens being encoded in the signup session token.

2. The system of claim 1, wherein the procurement service is configured to streamline configuration of a one-touch call transfer feature for the mobile device during the signup session based on the VOIP services signup session token.

3. The system of claim 1, wherein the procurement service is configured to streamline configuration of conferencing options for the mobile device during the signup session based on the VOIP services signup session token.

4. The system of claim 1, wherein the procurement service is configured to streamline configuration of contact list options for the mobile device during the signup session based on the VOIP services signup session token.

5. The system of claim 1, wherein the procurement service is configured to provide a printable image as the VOIP services signup session token.

6. The system of claim 1, wherein the procurement service is configured to provide a web hyperlink as the VOIP services signup session token.

7. The system of claim 1, wherein the procurement service is configured to streamline entry of signup data for a user of the mobile device during the signup session based on the VOIP services signup session token, and wherein the signup data comprises a phone number, a name, an address, an email, and a password.

8. The system of claim 1, wherein the procurement service is configured to streamline entry of billing information for a user of the mobile device during the signup session based on the VOIP services signup session token.

9. The system of claim 1, wherein the procurement service is configured to streamline entry of session initiation protocol (SIP) settings for the mobile device during the signup session based on the VOIP services signup session token.

10. The system of claim 1, wherein the procurement service is configured to streamline entry of enterprise information associated with a user of the mobile device during the signup session based on the VOIP services signup session token.

11. The system of claim 1, further comprising a database in communication with the at least one server, wherein the database stores VOIP services configuration options associated with a subscription for a user of the mobile device, wherein the procurement service is configured to transfer the subscription to a new mobile device for the user.

12. The system of claim 11, wherein the subscription is invalidated in response to a notification that the mobile device has been lost or stolen, and wherein invalidation of the subscription causes the managed VOIP services provided by the at least one server to be unavailable for the mobile device.

13. A method, comprising:

initiating, by a processor, via a server-based signup controller, a new user signup session for VOIP services on a mobile device; and

creating, by the signup controller via the new user signup session, a new account, via which the mobile device is provided access to the VOIP services, for the mobile device, wherein no account for the mobile device exists prior to the new user signup session;

generating, by the processor, via a server-based token provisioner, a VOIP services signup session token, wherein the generating comprises encoding the VOIP services signup session token with user information and configuration options to be entered during creation of the new account;

providing, by the token provisioner, the VOIP services signup session token to the signup controller; and

entering, by the signup controller, as part of the creation of the new account, the user information and the configuration options provided via the VOIP services signup session token to streamline configuration of at least some of the VOIP services for the mobile device during the signup session, and wherein the user information and the configuration options are stored, prior to initiation of the new user signup session, in a records database accessible to the signup controller and the token provisioner, and the user information and configuration options are related to transactions that have been completed and transactions that have not been completed for accounts other than the new account;

wherein the configuration options comprise a list of codecs and quality of service settings to be applied by the mobile device to calls via the VOIP services, and session initiation protocol forking options to be applied by the at least one server;

determining, by the mobile device, which of a plurality of VOIP applications stored on the mobile device will be executed based on the mobile device being registered with multiple communication systems;

determining, by the mobile device, which of a plurality of parameter entry screens that are displayable by the mobile device for entry of parameters as part of the creation of the new account, to display based on the user information and configuration options encoded in the signup session token; and

omitting display of some or all of the screens based on the parameters to be entered via the screens being encoded in the signup session token.

14. The method of claim 13, wherein streamlining configuration of at least some of the VOIP services for the mobile device comprises configuring a one-touch call transfer feature for the mobile device during the signup session based on the VOIP services signup session token.

15. The method of claim 13, wherein streamlining configuration of at least some of the VOIP services for the mobile device comprises configuring conferencing options for the mobile device during the signup session based on the VOIP services signup session token.

16. The method of claim 13, wherein streamlining configuration of at least some of the VOIP services for the mobile device comprises configuring contact list options for the mobile device during the signup session based on the VOIP services signup session token.

17. The method of claim 13, further comprising providing a printable image as the VOIP services signup session token.

18. The method of claim 13, further comprising providing a web hyperlink as the VOIP services signup session token.

19. The method of claim 13, wherein streamlining configuration of at least some of the VOIP services for the mobile device comprises streamlining entry of signup data for a user of the mobile device during the signup session based on the VOIP services signup session token, and wherein the signup data comprises a phone number, a name, an address, an email, and a password.

20. The method of claim 13, wherein streamlining configuration of at least some of the VOIP services for the mobile device comprises streamlining entry of billing information for a user of the mobile device during the signup session based on the VOIP services signup session token.

21. The method of claim 13, wherein streamlining configuration of at least some of the VOIP services for the mobile device comprises streamlining entry of session initiation protocol (SIP) settings for the mobile device during the signup session based on the VOIP services signup session token.

22. The method of claim 13, wherein streamlining configuration of at least some of the VOIP services for the mobile device comprises streamlining entry of enterprise information associated with a user of the mobile device during the signup session based on the VOIP services signup session token.

23. The method of claim 13, further comprising storing VOIP services configuration options associated with a subscription for a user of the mobile device, and transferring the subscription to a new mobile device for the user.

24. The method of claim 23, further comprising invalidating the subscription in response to a notification that the mobile device has been lost or stolen, wherein said invalidating the subscription causes the VOIP services to be unavailable for the mobile device.

25. A mobile device, comprising:

a processor;

a non-transitory computer-readable medium storing a telephony application, wherein the telephony application, when executed, causes the processor to;

initiate a new user signup session for VOIP services on the mobile device, and to streamline configuration of at least some of the VOIP services for the mobile device during the signup session based on a VOIP services signup session token;

wherein the new user signup session is to create a new account, via which the mobile device is provided access to the VOIP services, for the mobile device, wherein no account for the mobile device exists prior to the new user signup session;

wherein the VOIP services signup session token is encoded with information to be entered via the mobile communication device during creation of the new account, the information comprising configuration options and user information to be entered as part of creation of the new account, wherein the user information and configuration options are related to transactions that have been completed and transactions that have not been completed for accounts other than the new account;

wherein the configuration options comprise a list of codecs and quality of service settings to be applied by the mobile communication device to calls via the VOIP services;

display a signup session menu comprising a plurality of screens for entry of information by a user of the device during the new user signup session;

determine which of the screens to display based on the user information and configuration options encoded in the VOIP services signup session token;

omit display of some or all of the screens based on the information to be entered via the screens being encoded in the VOIP services signup session token; and

determine which of a plurality of VOIP applications stored in the mobile communication device will be executed based on the mobile communication device being registered with multiple communication systems.

26. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to streamline configuration of a one-touch call transfer feature for the mobile device during the signup session based on the VOIP services signup session token.

27. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to streamline configuration of conferencing options for the mobile device during the signup session based on the VOIP services signup session token.

28. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to streamline configuration of contact list options for the mobile device during the signup session based on the VOIP services signup session token.

29. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to extract information from a scanned printable image corresponding to the VOIP services signup session token to streamline configuration of at least some of the VOIP services.

30. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to extract information from a link corresponding to the VOIP services signup session token to streamline configuration of at least some of the VOIP services.

31. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to enter signup data for a user of the mobile device based on the VOIP services signup session token, and wherein the signup data comprises a phone number, a name, an address, an email, and a password.

32. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to enter billing information for a user of the mobile device based on the VOIP services signup session token.

33. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to enter session initiation protocol (SIP) settings for the mobile device based on the VOIP services signup session token.

34. The mobile communication device of claim 25, wherein the telephony application, when executed, causes the processor to enter enterprise information associated with a user of the mobile device based on the VOIP services signup session token.